Printer HP Photosmart 5520: Unable to connect to the computer

Similar Questions

• "Unable to connect to the computer printer" message appears during installation of laserjet p1102w.

  During the installation of the wireless software for Laserjet P1102W on computer with XP Professional (pk2), the message ' printer was able to connect to the wireless network.  However, this computer is unable to connect to the printer. "I checked the printer and the computer both connected to the same network named with even WEP key, opening, credentials etc.  I have a linksys connected to the computer and the modem cable. When I connect using the USB connect wire to the computer directly, I can print.   Two software, wired and wireless, have been loaded.  My HP inkjet printer is wired to the linksys and works for multiple computers to the wireless network. Do I need to have another printer? I thought that I could still have a truly printer wireless!  I'm a novice at this.  Thanks for any help you can give.

  I called HP support.  The technology was very knowledgeable and accommodating.  HP Smart Install program (in the printer and on CD) that came in the box was an old version.  I had to reset the printer back to factory default and to download the new firmware on the HP.com website.

  The oldest had an incorrect address router (network). You can see the address of the router (IP) when you perform the self-test (hold down the button "on") under the information network.  IPv4 address must be the same as your router.  Now my printer and computer are looking at the same network.

  Works great!  Love this LaserJet.  Faster than my last HP LaserJet 4 L.

• Unable to connect on the computer of Windows 8

  I used my computer this morning.  When I went to sign this afternoon it says the password is incorrect, and I was able to reset my Microsoft account.  Reset the password using another computer, I am still unable to connect using the old password or the new password.  I am currently in line with the machine connected watch.

  Now I've lost the full use of the computer as it wont let me sign in.

  Help please.

  Hi Donna,.

  Thanks for posting your query in Microsoft Community and my apologies for the late reply.

  It is unfortunate that you are facing this problem. I would ask to refer to suggestions provided by Cliff_N responded on 7 December 2012.

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Unable to connect to the computer using wifi

  A got a new Sony HX30V and tried to use the feature "send to the computer. He is able to connect to the wi - fi home and also able to detect the name of the computer to which it is supposed to transfer the photos to. However, during the process to actually connect to the computer, it throws a "network error" after trying for about 30 seconds. I have Windows 8 running on my system. Any ideas how to solve this?

  After spending hours and hours with exactly the same problem, I found the solution. I tried with 2 computers with different OS, 2 different networks, and I read a lot of posts...

  The problem behind it is that you could not transfer images using WIFI while your computer is also connected via WIFI.  Then:

  (1) connect your computer using the connection of the cable to the access point.

  (2) connect the camera via USB to your computer and make sure that the PlayMemories software detects the camera.

  (3) then, unplug the unit and send images to the computer using WIFI.

  If this does not work because the shipment never ends, and then review:

  (1) the battery should not be weak, or if she is then connect the camera to the power supply.

  (2) the distance from the camera to the access point must be short (maximum of 3 meters), otherwise it is too slow.

• PhotoSmart 6520: unable to connect to the site w / wireless

  I recently had an unsolvable problem with my Photosmart 6520 involving his inabilaty to print photos.  It has now almost completely off.  I use it with my desktop (using WIN XP) and two other laptops in the House (the one with WIN 7, the other with 8)

  Last week, we noticed that it's no longer access wireless.  The two laptops showed that it among their devices, but he showed in offline mode.  After being unable to reset it online, I deleted the WIN phone 7 to to see if I could find him.  He is unable to do so.  The machine to WIN 8 had no better luck.

  I don't know if the two problems are related, and while I rarely print from the laptop, I'm worried that it may be symptomatic of a breakdown coming in the opposite direction.

  Earlier today, he gave a paper size mismatch message when I tried to run a normal report for the main tray.  I ran diagnostics on this topic and got to resume printing, but I see the smear of ink on the edges of a few leaves.

  The unit is a little less than two years.  Should I waive this subject, or is - this salvagable?

  Hello @PFR443,

  I understand that, as well as a print quality problem, you are also not able to print wirelessly with your all-in-one Photosmart HP 6520. Now, I previously working with you on the following thread: Photosmart 6520 refuses to print photos and had exhausted all efforts to solving the problems with you. In the end, I had to refer you to our queue of Technical Support for the hardware support that your product has met a hardware failure, from which it cannot recover from.

  Part of our troubleshooting was to run a semi Full Reset. We had done that on March 2, 2015. If you remember, this semi Full Reset resets all the settings of your printer. This includes wireless information. Therefore, the wireless feature will need to be reconfigured from scratch on your product. The printer should also be added to each computer that you use with to re-establish the wireless connection.

  If you still want to attempt to reconfigure and reinstall your printer wireless, I can provide you with these steps. But your product is defective. Therefore, things will continue to act on you until you get that fix the printer or replace it with another model.

  Please let me know if you want to continue troubleshooting wireless. I look forward to hear from you!

• Photosmart 5510 - scanning problem; Impossible to establish a session / unable to connect to the computer

  Photosmart 5510 was printing and scan OK, but now can not sweep.  Printing is OK.  Have reinstalled the drivers, reinstalled the software, rebooted Mac and printer.  Operating system OS X 10.6.8.  Received error message when reinstalling software "com.hp.dmf.DeviceConfiguration.ErrorDomain error-2002", but did not cause of reinstallation of software to fail.

  Have you tried everything I can think of... any suggestions?

  I did all that, but he also discovered that my macbook has a manually assigned IP address outside the DHCP range, router, so the printer/scanner perhaps could not see it on the network.  One or the other or both solved the problem... Thank you!

• HP Officejet Pro 6830: HP Officejet Pro 6830 - unable to connect to the computer

  Hello

  I just replaced my Officejet6500 with an Offiejet 6830

  I have lived throughout the configuration stage until the software looked for the printer and it cannot be found. the printer is confirmed as connected to the same network as the computer's wireless so I don't know why it is not to be discovered

  Any help would be appreciated

  Thank you very much

  Mike

  Hey @mfbar,

  Welcome to the Forums of HP Support!

  I understand that printer e-all-in-one Officejet 6830 and your Mac OS x 10.10 machine are not communicating. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  Turn the printer off.

  While the printer is turned off, remove the power cord at the back of the router for a minute.

  When the lights come back on the router, turn on the printer.

  Now on the printer, click on the wireless icon that looks like a radio tower.

  • If the IP address starts with 169.254, the printer is not getting a valid IP address. Contact your internet provider or one that provided you with the router for assistance in ensuring the router assigns IP addresses.
  • If the IP address starts with 172, the printer is connected to a network of comments. Contact your internet provider or one that provided you with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168, the printer is properly connected to the network. Please see below.
  • If the IP address begins with any other number, the network is maintained. Contact your computer or the one who manages the assistance network.

  Once the above is done, if the Mac is still not able to detect the printer then the next step is to contact your internet provider or the one who provided the router. When you do, ask them to:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Make sure that the router has a band of 2.4 GHz (gigahertz).

  Please let me know the results after following the above. If you are able to connect to your printer, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP psc 5520 does not connect to the computer via the wireless

  Hello
  Recently I have not been able to print or scan anything using my laptop.

  Laptop computer and printer are connected wirelessly to my home network but when I try to set up the printer with a wi.fi connection, the laptop computer does not find the printer. I tried to do it with the hp software and windows options.

  If I connect the printer to the laptop via USB, everything works fine.

  The printer is only 2 months old and I'm getting a little frustrated, I'm totally lost here.

  Please help me

  If you need more information just ask.

  Thank you very much for this information.

  Were you running a power cycle on your router, the computer and the printer? Still, the IP address is all zeros? Please let me know!

• Unable to connect to the computer because the password is not be accepted.

  Hello

  So yesterday, I decided to put a password on my pc (Windows 7 Home Premium 64-bit), but when I turned on my pc today, he immediately said that I have to enter a user name and a password first.

  But I did have the chance to fill in anything but it was weird.

  Anyway, I pressed OK and it sent me to the login screen.

  All of a sudden there is 2 users, instead of one, but none of them was my account.

  They both had no name or avatar so they were square just empty, and they're all two protected by Word.

  My password does not work on both accounts, so I can not connect. I tried to get with Safe Mode, but even then he asked me a password!

  I have a few projects out there that need to be finished and send it within 2 weeks so I really need these files.

  I don't mind if I have to format my whole hard drive, but is it possible to go beyond the login screen?

  Or just a way at least to get some files?

  All advice is appreciated!

  -Martin

  Hello

  If you put a password on it, it is normal that next time you start it will ask for this password.

  "What to do if you forget your Windows password"

  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-if-you-forget-your-Windows-password

  "If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  http://support.Microsoft.com/kb/940765

  If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

  You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

  • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
  • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
  • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
  • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

  To use system restore to log on Windows 7 or Windows Vista when you lose access to an account, follow these steps.

  Note To do this, there must be a restore point from the system in which the connection was successful.

  1. Insert the Windows Vista or Windows 7 DVD, and restart the computer.
  2. When you receive the following message appears, press a key:
     Press any key to start from the CD or DVD.
  3. Set the following preferences and then click Next:
     • To install language
     • Time and currency formats
     • Keyboard or input method
  4. Click repair your computerand select the operating system you want to repair, and then click Next.
  5. Click System Restore, and then click Next.
  6. Click on the food that you want to use, and then click Next.

     Note Click a restore point that will return the computer to a State where the connection is successful. After you use the system restore feature, reinstall all programs or updates that can be removed. You won't lose any personal documents. However, you may have to reinstall programs. You may also need to reset some personal settings.

  7. Confirm the disks that you want to restore, and then click Next.
  8. Click Finish, and then click Yes when you are prompted.
  9. When the system restore process is complete, click restart to restart the computer.
  10. Once the computer restarts, click close to confirm that the system restore process has finished successfully.
  11. Use an appropriate method to open a session. For example, log in using an older password, or log in using another computer account.
  12. etc.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  http://support.Microsoft.com/kb/189126/en-us

  Tools third password

  Some third-party companies claim to be able to bypass the password that have been applied to files and features that use Microsoft programs. For legal reasons, we cannot recommend or endorse any of these companies. If you want to help to break or reset a password, you can locate and contact a third party company for this help. You use these third-party products and services at your own risk.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  _______________________________________________________

  Saving your files:

  You can remove the hard drive and put it in a hard drive USB enclosure > plug it into another computer > and try to read and copy your data in this way.

  Or, you can download Knoppix > make a bootdisk to > start your system with it (IF your material is all work) > and copy your data from the hard drive like that.

  http://Knoppix.NET/

  _______________________________________________________

  To reinstall the operating system:

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  See you soon.

• Unable to connect to the computer

  I can not connect, in my name when I start the computer it keeps saying something like "cannot load the user profile"?

  Hi Brent, thanks for taking the time to help me, but I already took it to a store to get it sorted before seeing your message.
  Thanks again for you help.

• Unable to connect to the computer with the normal password

  Suddenly, my computer won't let me by using my password to just disconnect stop any help welcome

  accepted gratefully thanks in advance
  Mary
  * original title - my computer has suddenly stopped to let me access it using my paswword it will disconnect just not stop any help please *.

  Hello

  Your question does contain all the required information necessary for us to help you. Please provide us with the following information.

  1. What's happened before the problem started?

  2. did you of recent changes on the computer?

  3 - is the computer disconnect after entering the password?

  I suggest you follow the methods below to solve the problem:

  Method 1: Try to start the computer in safe mode. Check out the link referred to below:

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode 

   

  If you are able to connect continue with the clean boot. Check out the link referred to below:

  http://support.Microsoft.com/kb/929135

  Note: when the installation is complete, please put the computer in a normal state by following step 7.

  Method 2: You can also try the last known good configuration. Check out the link referred to below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

   

  Method 3: Perform a restore of the system from the recovery options. Please visit the link mentioned below to:

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  I hope this helps.

• HP Photosmart 5520 AIO error "Scan of the computer is currently unavailable.

  I am a boy then treat me gently!

  I bought the above printer a week ago and it worked perfectly for several days. Then I had to send my PC for repair and when I tried to use my printer again icon today the HP lower right shows an X in it with the error "the Scan of the computer is currently unavailable" message. Depending on the printer, it is recognize my WIFI settings, password etc and it seems to be 'activated '. Currently I'm elmehdi to print, scan or copy

  I use Windows XP, Firefox, Zone Alarm free secuirty and Advanced System care version 6 (IObit)

  I would be grateful for any help.

  glasgowjohn,

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  http://support.HP.com/us-en/document/c03272819

  Good luck!

• Unable to connect to the computer virtual in Virtual Center

  I have 4 ESX host in my VC, all of them under a single cluster, after we have change our front door, I give account that I can't connect to all virtual machines Console, so if I highlight the virtual machine and click Console I got this massage, "impossible to connect to the host X.X.X.X". : a connection attempt failed because the connected party responded properly after a while or connection faild, etc... »

  So I change all the bridges of you to every host ESX, we have to point to the new access point, and now I can connect to the virtual machines for 3 guests, the 4th host always has the same problem although I change the door of entry, but still cannot connect to all virtual machines on it. If I Vmotion all VM in this host to another host, I can connect to the vm console, I have also to restart these services

  service mgmt-vmware restart

  service vmware-vpxa restart

  restarting the service vmware-vmkauthd

  Any idea?

  903 port must be open from VC to the ESX host. Or add the following to/etc/vmware/config

  vmauthd.server.alwaysProxy = TRUE

• Unable to connect to the computer as an administrator

  I try to log into my computer as administrator and get "the user profile Service service has no logon" and cannot load the user's profile."  I can log in the user account of my son, but not mine.  Is there a way to get around this?

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work:

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  See you soon.

  Mick Murphy - Microsoft partner

• Unable to connect to the computer, as it requires a password

  Title: password original problem

  Using Windows 7.  Note of the screen says I have to enter a password to unlock my PC.  I've never assigned a password so that I can not start.  What can I do to use this computer?

  Using Windows 7.  Note of the screen says I have to enter a password to unlock my PC.  I've never assigned a password so that I can not start.  What can I do to use this computer?

  Someone probably set up an automatic logon process that gets Windows to remember your password at logon. These passwords are easily forgotten because they are never used. Here's what you need to do:

  1. Forcibly restart the machine by pressing the power button for 10 seconds.
  2. Log in normally.
  3. Change your screen saver so that it does not require a password.
  4. Create, test, and document an admin account to spare, even you have a spare House key. This will save you a lot of trouble. It would have saved you this time too!

  Thank you very much Forest.  I am 86 and still learning.