Printer installation problems

Separated from this thread.

Hi all

This is the first post I do on the forum.

In fact, I also have the problem with my laptop. It is a Dell Inspiron with Windows 7 (x 64). The issue began just after I installed the drivers for my HP Deskjet 1000 - printer J 110a. It only printed the page test and after that, he stopped working as well as other virtual printers who were there in my system (i.e: XPS writer, OneNote, writer DoPDF and PaperPort). I uninstalled the HP driver and the other the virtual printer drivers, but it is always invites me to install drivers when sending documents for these printers. After a deep search in the web, I think that the cause occurs due to the HP printer driver.

I ran the Microsoft FixIt tool that is posted above, but it couldn't fix the problem. I have some solutions through changes to the windows registry, but here I think it's dangerous to do since I do not know much about the instructions that appear elsewhere. Thus, it would be very useful if someone from the community can provide a solution step by step to solve the problem without going to a system wipe-out.

Thank you and have a nice day :)

Make sure your Deskjet 1000 is NOT connected to the computer.

If you have problems following the instructions below, let me know when the problem occurred, what happened, and the full text of the error message.

Reinstall the XPS Document Writer as follows:

  1. Click Start , and then select devices and printers.
  2. Click Add a printer.
  3. Select Add a local printer.
  4. Select use an existing port.
  5. Select the Port of XPS , and then click Next.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS document writer, and then click Next.
  8. Choose the currently installed driver, click Next, and then click Finish.

Note: If the XPS Port is not available, perform the following steps:

  1. Click on Add printer.
  2. Choose Add a local printer.
  3. Select create a new port.
  4. Select Local Port , and then click on Next.
  5. In the enter a name field port, type Port XPS, and then click on OK.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS Document Writer, and then click on Next.
  8. Select use the driver that is currently installed, and then click on Next.
  9. Name of the printer must be Microsoft XPS Document Writer, and then click on Next.
  10. Select the Do not share printeroption, and then click Next.
  11. Click end.

Note: leave the XPS Document Writer as the printer default for now because the only other printer you have is the fax printer.

When you are done with the above, restart the computer.

  • Open an application simple processing such as Notepad and type a few lines at random.
  • Go to the print function of the application (for example, file > print), select the XPS Document Writer as the printer and click on the button 'print '.
  • A window "save the file under ' should open.   Note the folder where the file should be saved (it's probably 'Documents' - you can change if you wish), type a file name that remind you and press the Save"" button.
  • Find the *.xps file and double-click it.
  • What is going on?  -The file should open the "XPS Viewer' and you should see the text you have created.

Assuming all goes well, re - install the XPS Document Writer, follow these steps:

Create a system restore point:

  1. System opened by clicking on the button start , right click on computer and then click Properties.

  2. In the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Click the System Protection tab and then click on create.

  • In the System Protection dialog box, type a description, and then click on create.

  • Go to control panel > programs and features.  If there is no HP software installed, uninstall it.  If you uninstall all HP software, restart the computer after the uninstall is complete.

    Go to the HP site and download the package "HP Deskjet full feature software and drivers", which is 46.5 MB download, or package "HP Deskjet basic drivers", which is a package of 16.9 MB.

    http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-1000-Printer-series---J110/4066042/model/4066376#Z7_3054ICK0KGTE30AQO5O3KA30R1

    I do not know that HP includes in its package "Full Feature", but it includes the "HP Toolbox" which allows you to check and set some parameters of the printer, to do some basic without any maintenance tasks doubt and notifies you of the low ink level.  You have really no software beyond the base driver, but it is up to you.

    Find the package that you have downloaded, double-click it to run it and follow the on-screen instructions.  Connect the printer to the computer when you are prompted to do so.

    Once the installation is complete, open Printers and devices.  If the Deskjet printer is already selected as the default printer, right-click on it and make sure.

    Print a test page.

    If everything is fine now, create another system restore point, restart the computer and then download and install DoPDF (http://www.dopdf.com/) or CutePDF Writer (which does the same and is also free) (http://cutepdf.com/).

    If you need to reinstall send it to OneNote printer, we can do that too.

    Tags: Windows

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