Printer is offline due to error usb

Similar Questions

• HP Photosmart print 7520 all in one printer each time I receive error USB device

  My product is a printer all-in-one Photosmart HP 7520.  I bought on Wednesday, July 30, 2014.  Whenever I have print something a yellow triangle with an exclamation point appears on the screen of the printer and it says "USB device not compatible or not disk hard/mass storage mode.  Remove device or insert into the disk drive.  It still prints well.  A I mess something up during the game?

  Hi maggie101952,

  Thank you for the information on the computer.

  I would like to run a few things with you and with a little luck, we can get to the bottom of this issue.

  You have a memory card or a USB key connected to the printer?  If Yes, please remove and restart the printer.  Try printing without anything cards or USB connected.

  If is not the case, I'll give you the link for HP Photosmart 7520 series firmware update.  If the error is still popping up, the issue could be with the product it self.  I suggest you then call HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thank you for your time.

  See you soon,.

• Can not re - install Photosmart C4480 and get the error "printer is offline and error 41"

  Hello. I had some corrupted files Windows and don't update. As I put everything I like, I think I can't reinstall my HP Photosmart C4480 printer.

  My system:

  Sony Vaio, 64-bit

  Windows 8

  What I see:

  When I physically connect the printer via USB, the computer does not recognize that something has been connected. A flash drive inserted into the same port is recognized, so I don't think it's a problem of port.

  I tried a different printer cable with the same results, so don't think it's the cable

  Tried to install via the Setup program, but it does not recognize the printer.

  Tried to install manually several times. It usually looks like it installs, but impossible to print the test at the end of the installation page

  I got several error messages include:

  That not being able to communicate in both directions. I checked this setting and it is turned on

  Error 41

  Printer is offline (the printer is connected and turned on)

  After manual installation, the printer will appear in devices and printers and the print dialog box (after it hit Ctrl-P). In the dialog box, Photosmart is selected, but when I hit nothing print response happens - no printer and no printer icon appears in the taskbar

  I would greatly appreciate the help and advice to solve this. Thank you!

  Hi Renee,.

  This question might be incorrect or incompatible printer drivers installed on the computer. The State of a printer offline may be due not to the power of the printer. You must also ensure that network share can be disabled.

  For more information, see the link:

  http://Windows.Microsoft.com/en-us/Windows-8/turn-sharing-on-or-off

  Error 41 problem occurs if you install a non-Plug-and-Play device driver, but Windows cannot find the device. Here are some things you can try to solve this problem.

  If all the basic settings are checked and are up to the mark, you can refer to the suggestion of Pinaki displayed in the following link and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/network-printer-shows-offline-on-Windows-8/7851703b-492C-4e97-8063-f1fc2aa63ec0

  After you have uninstalled the printer driver, you can consult the following link to install the latest driver for the printer.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=3418705

  I hope this helps.

  Please report if the problem persists and we will be happy to help you further.

• My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

  When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

  Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

  I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

  Hi ChristineKrause,
   

  Here are some links that might help you:

  Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

  Advanced troubleshooting tips for General USB for Windows XP problems

  Try the steps listed in the items mentioned above and see if that helps you solve the problem.

• Wireless printing error: "the printer is offline" appears when I try to print.

  When I first you have the printer (Canon MX340) and set up I was able to print wirelessly, but I am now getting the message "printer is off-line" even if this isn't the case.  I got a new router installed after the failure of the original.  What I need to change anything on my notebook (parameters) as a result of changes in the router?

  Hi Ron_Rowen,

  1. is the printer connected to the network?

  2. do you have security software installed on the computer?

  See the link below and run them the fixit tool available, check if it helps.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

  If the tool fixit above fails, then refer below link and run the fixit tool, check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

• printer appears offline, but the connections are correct usb to computer

  tried to troubleshoot but printer always show offline

  Hi aelshershaby,

  1. When was the last time it was working fine?
  2. You are able to print using the printer?
  3. What is the number and model of the printer?
  4. Did you the latest changes on the computer?

  Method 1

  Check and make sure that this printer is not set offline.

  (a) open the start menu and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.

  (b) double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.

  (c) go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.

  Method 2

  If the previous step fails and then run the tool fixit available in the link below and check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• DeskJet 3050 a J611 series: I received a 0XB8268688 error code and the printer is offline. How can I solve this?

  Word and Adobe tell me that the printer is offline.  I received the error code when I tried to turn the printer off.

  Hello

  Please try the steps below...

  1. While the printer turned on, unplug the power cord from the back of the printer.
  2. Turn off the wireless router.
  3. Wait 30 seconds.
  4. Connect the power cord to the printer. Look for the error.
  5. If there is ERROR, like you said, printer then needs to be REPAIRED.
  6. power on the router and look for the error. If there is ERROR, like you said, printer then needs to be REPAIRED.

  If there is NO error and the printer shows offline when printing then download and run the HP print and Scan Doctor www.hp.com/go/tools

• Receive the error"the printer is offline

  Original title: slow down the response of the printer

  My printer has recently begun to respond very slowly and displays error messages such as 'the printer is offline' or 'the printer is unresponsive. Print job seems to stand in line print, but subsequently printed multiple copies corresponding to various attempts to print the document.

  I use WORD 2003 on Surface Pro2 Windows 8.1

  Wi - Fi printer Canon MG6450.

  distance to the modem 2 feet. remote modem printer 7 feet on.

  Dermod O'Brien

  Hi Dermod,

  This problem can occur because of incorrect printer or network sharing settings.

   
  Method 1: If the printer is offline, then try the following steps to connect to the network.
  a. press the window + Q and type devices and printers.
  b. right-click on the printer and click on see what's printing.
  c. right-click on the new print queue.

  d. then turn off the printer offline use setting.

  Method 2: If the problem persists, I suggest you try the procedure described in the article. Check if it helps.

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Problem with the printer does not:

  Refer to the suggestions of Lady7Hawke responded on September 13, 2011

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-hardware/problems-with-Canon-MX340-printer-not-responding/4fa020af-313e-47fb-a862-b9cf34e71594

  FAQ: Printer suddenly becomes unusable
  http://www.Canon.co.UK/support/Consumer_Products/products/Fax__Multifunctionals/inkjet/PIXMA_MG_series/PIXMA_MG6450.aspx?faqtcmuri=TCM:14 - 1088418 & page = 1 & type = faq
   
  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Cannot print. Reference Dell 944 communication usb port is not available. error check your firewall settings to ensure the printer communication is not blocked.

  Original title: unable to print. Reference Dell 944 communication usb port is not available.

  Message says 'check your firewall settings to ensure the printer communication is not blocked. Printer has worked faithfully until the problems started with the XP Home operating system. To cut a long story short ram upgraded to 2 GB, all unnecessary programs identified and technician Microsoft contacted to solve problems.  I was informed of problems caused by 3rd software party conflicts. Kaspersky was apparently the culpit. Dell Inspiron 32 now much faster but the printer will not work little matter what I do. I tried to reload with drivers & utility CD, drivers uninstalled & reinstalled on the site of all nothing is? Can someone help?

  DavidNicholsonXN,

  How to download and install drivers in the correct order

  also try to read...

  The owners of all-in-one printer Dell 944 thread (W7)

  Let the printer after Kaspersky

  Rick

• doing just that, means "the printer is offline"?

  There must be an easy way and foolproof to get the printer started, but what is? Sometimes I managed, and sometimes I'm not. I try to unplug the power cord and the cord to connect my printer to my computer. I also delete jobs displayed in the status window. Usually, I repeat these steps several times. Then, when my printer feels like to leave, he will eventually start... usually.

  While trying to fix my printer, I sometimes see the words, "the printer is offline. I guess that's one of the reasons why my printer does not work, but what it means, and what I can do about it?

  I must add that this problem arises usually when a print job is interrupted due to a paper jam.  In addition, you must know that I have a Macintosh running OS 10.6.7 and I have a HP psc 1350 all-in-one printer-scanner-copier -.

  Sea on May 18, 8:53 AM PST

  Hey!

  Printer offline medium. It is not active now.

  There could be a number of reasons...

  Printer is not communicating with the computer.

  The printer is in "sleep".

  Lost wireless connection. etc...

  Just to be safe. Your printer is ready (power light solid) mode

  Then, select the printer icon and click on - sign to remove it. And click on + sign add it again.

  It will search for the printer icon, and then will show you a list.

  Just select your printer and click on Add.

  However, I would like to know what type of connection you use.

  USB, ethernet or wireless.

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE

• printer is offline but but does not print completely baffled!

  Completely stumped with this. I have a brother MFP990 all in a station. It is connected wireless to my network. I have a laptop computer connected wireless network and it prints fine. My desktop computer, but does not print even if it seems to recognize that it is there. The printer is communicating with my computer and let me know the ink level is low. My scanner works perfectly and scans the computer, no problem. But whenever I try to print, the computer tells me that the printer is offline. I tried to disable Norton firewall, no difference. I tried to uninstall the software, and oddly enough, during the uninstall process, an exceptional print request was printed! When I reinstalled, same problem. Any ideas?

  Hi, Frank,.

  Open the event viewer > application log

  After return that error messages/event ID is related to the question of the printer

  Start > right click on computer

  Select manage

  Select event viewer > application log

  In the meantime, try the following:

  Start > type Services.msc
   
  Press enter
  Scroll down to print spooler
  Right-click on the spooler > select Properties
  Make sure that the Startup Type is set to automatic
  Under the service stop status
  Wait for Windows to stop the printer
   
  Control Panel > open the printer folder
  Right click on the printer icon > select Open
  Do you see the documents listed in the queue for printing?
  Click file > cancel all Documents
   
  Start > right click on computer > select Manage
  Click on continue on window UAC (Vista, Windows 7)
  Select Device Manager
   
  Click on the + sign next to Ieeee... compatible printer
  Right-click on the printer driver and select uninstall
  Click on the + sign next to the imaging device (s)
  Right-click on the printer driver and select uninstall
  Click on the + sign next to printers
  Right-click on the printer driver and select uninstall
  Click on the + sign next to Bus USB controllers
  Right-click on the printer driver and select uninstall
   
  While the printer is turned on, unplug the cable from the rear
  Unplug the cable from the wall outlet
   
  Wait 5 minutes
   
  Plug the cable into the wall jack, and then the back of the printer
  Restart the computer

  Go back, and then restart the print spooler
   
  Go to the manufacturer's website and search for updated drivers

• wireless printer shows offline and impossible to reinstall the printer software

  original title: offline wireless printer

  my printer is offline and it wont let me not reinstall the software? I also restored the computer to a date where he worked and which did not help... It works when I plug in the usb cable, but not through the wireless... but my Wi - Fi works on the laptop... operating system 64-bit of Windows 7

  Hello

  1 did you recent hardware or software changes to your computer before this problem?
  2. what exactly happens when you try to install the printer software? You get the error message?
  3. what exactly happens when you try to print by connecting the wireless printer?
  4. What is the brand and model of the printer?

  Uninstall the printer drivers and related software, and reinstall them.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

• Center solutions says printer is offline

  Center solutions says printer is offline

  I have a PSC 1315 printer I've used for several years on a system with Windows XP without any problems.  After buying an HP Pavilion 500 with Windows Pro 8.1, I migrated my printer to the new computer.  I have refused to use the original driver and was directed to download the latest driver and software for that printer from HP Web site.  At first, things seemed ok, until I stumbled upon several questions, which is this one.

  The first two weeks, I didn't see this error in the solution Center, but all of a sudden it began to appear.  The first time I saw it, the printer is turned off (standby) and when I turned it on, the error has disappeared, and I was able to use the Solution Center.  Now (from last week), the error never goes away.  I've tried everything I can think of, including physically disconnect and reconnect the printer, run diagnostic printer, etc..  Nothing works.  I'm afraid that there was some automatic update that ruined the connectivity of its Solution.

  Now, here is the information that will throw you a loop for: the printer works in all directions.  I am able to scan, character, etc. without any problems.  I can not just use Solution Center to do.

  1. is this a known issue, and what is the solution?
  2. how to disable all automatic updates for this printer and software?

  S_Miller_1960

  Hello, I hope you're well

  I noticed that all of your posts on several issues that have known you for upgrading to a new PC with Windows 8.1. Given all the issues, I'd say running the HP print and Scan Doctor and using this specific tool to uninstall and reinstall the printer software.

  Here is an example screenshot of what to look for: print and scan a screenshot of Dr..

  I hope that this clears up the gaps!

  Have a nice day

• HP eprint server offline? Connection error - 1

  I installed a new photosmart 5520 Sunday and the man was cool.   Worked like a dream with the help of ePrint and Google cloud server.  I bought it to support a Samsung Chromebook's Google in need of a printer ready cloud.   Yesterday morning the print jobs are starting to have stuck in the print queue and not through.   The hpeprint site showd the printer as "offline" yet he was clearly on the internet as evidenced by the various reports, that I could print.    So... we assume the best action to remove the printer on the site of HP and re - register again.

  After deleting the printer, I need to generate a new confirmation code to add the printer back again... followed the instructions to the letter, pressing the ePrint button to generate a new code to enter... nothing other than error messages.

  A phone call last night at the HP eprint for assistance was immediately answered by a real person who says HP eprint servers had been up and down all day... and were offline.   Until they were still online, my printer won't talk to them... and no code has been sent.

  Almost a day later I'm still not able to connect to the HP eprint servers.    Nothing in the news about the hacks on HP.  Nothing on this HP website or the forum about one or the other major global eprint server failure.   Odd.

  Anyone else having a problem here?    Are the HP servers always down?   What can be done to re-establish the connection between the servers and my printer - button by pressing this darn eprint generates only a spinning wheel, followed by an error message-1 connection.

  I found the problem... a few days after the condition appeared all of a sudden, it went just as suddenly.   I was on the phone with HP when the printer is back to life, so I learned why.    Seems HP rolled a big block of customers from one server to a new server... and I was in the limbo of roller for the HP Server.
  
  I suggested that he could have a good customer service go to... maybe... Send a print job to everyone telling them ongoing disruption and that it was inevitable, and every effort was being made to minimize downtime.   Don't panic.  Do not reset your settings of the printer.  Don't spend hours searching for the cause of the problem.  Don't box your new printer and taking it back to the store.
  
  But what the hell... they have just rolled with it and never said boo to anyone.   No email.  No work print that suddenly appears.  Not even a service disruption alerts to HP service Web site.     Really dropped this ball HP.    I have the printer and the concept of love, but not to repeat this mistake without talking to your installed user base.

  Waxhaw.