Printer Laser E310dw from Dell not deep sleep... awake or sleep also.

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  Rhonda

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  Hello

  ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

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  l am trying to print a PDF from adobe and it don't print, said did not select pages to print. l selected pages and still nothing.

  Hi Mary,

  Thanks for posting your query in Microsoft Community.

  I understand from the information you have provided to us, you are facing problems when printing PDF documents. I will certainly help you in this matter.

  1. What is the operating system installed on your computer?

  2 have had any changes made to the computer before the show?

  Please follow the steps in the link.

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  Hello

  What exactly happens when you try to print? Error message? Previous post the exact error message.

  Step 1: Run the fix it tool in the following article and check.

  Problems printing and printing errors
  http://support.Microsoft.com/mats/printing_problems/

  Step 2: Search for the issue in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfigand click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

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  Ideas:

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  • What you have already tried to solve the problem

  Hello

  I check your firewall settings to see if it can cause a conflict with the season chat software.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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