printer Laserjet 1020 upgraded to windows 8.1 will not print PC HP Envy H8-1503

Hello

was wondering if anyone has problems printing of victory 8.1, used doctor HP printing and scanning and said everything's fine but a test page does not print as I can't print anything from another category windows 8.1. using windows 8 that I had no problem printing, I've updated all the drivers

Also when I connect my laptop using windows 7 it prints, and with them turn off the printer laserjet 1020, then plug in the USB cable and windows 8.1 it will be printed.

But when I turn off the 1020 laser jet, then turn it back on then try to print windows 8.1 that it will NOT print

Thanks Mike

Hello

I understand that you can not print with Win 8.1.

Drivers for win 8 and 8.1 Win are the two Version 9.
Make sure that you uninstall the previous printer software.

Here is a url to completely uninstall a printer in Win8.
http://www.YouTube.com/watch?v=-M0GVVcwT-o

Restart the computer.

Reinstall the software of the printer again. Select full features software driver.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4131&LC=en&cc=us&DLC=en&sw_lang=&product=439320#N173

If you need more simply make assistance let me know.

Tags: HP Printers

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