Printer on Windows 7 PC, unable to connect with the laptop with Vista

I have a Lexmark 2600 Series printer on a Windows 7 32-bit computer.  I am not able to connect to the printer with Vista laptop for my wife.  I can share files and see the printer.  I try to connect and I get "Windows cannot connect to the printer. Impossible operation completed (error 0x000003eb). "I tried to install locally and change the path without success.  Any help would be much appreciated.

Hi Zyfot,

First of all, I would say that you add the printer on the vista computer and check.

1. open Printers by clicking the Start button, clicking Control Panel, hardware and soundand then click Printers.
2. click on Add a printer.
3. in the Add Printer Wizard, select Add a network, wireless or Bluetooth printer.
4. in the list of available printers, select the one you want to use, and then click Next. If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.
5. If prompted, install the printer driver on your computer. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
6. follow the steps in the wizard and then click Finish.

Install a printer on a home network
http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-printer-on-a-home-network

Network printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

Also, make sure that the print spooler service is running on the windows vista computer.

A print spooler is the service that temporarily stores the disk printing hard or in memory until the printer is ready to print.
You must be logged on as administrator to perform these steps.

1. open Administrative Tools by clicking the Start button, then Control Panel. In the search box, type Administrative Tools, and then click Administrative Tools.
2. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. right click on the print spooler service, and then click Properties.
4. under the tab general , next to Startup type, make sure that Automatic is selected.
5. If the service is not already running, under Service status, click Startand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

I hope this helps!

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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