Printer problem - after changing the cartridge, I get a message that the USB cable is not connected

As above. I checked the USB port and it is connected.

Original title: printer problem. After changing the cartridge, I get a message that the USB cable is not connected?

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Hello

1. you receive an error message/code when you try to print?

2. What is the serial number and model of the printer?
 
Follow the steps.
 
Method 1
Run the hardware and devices Troubleshooter
This utility checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Also run convenience store Print that would help us diagnose the problem better
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Method 2

(a) check the physical connection of the printer and make sure that the USB cable is properly plugged.

(b) connect the printer to a different USB port and check if it helps.

(c) check the on another computer.

Method 3

Run the fix - it tool from the link.

Diagnose and automatically fix problems printing and printer http://support.Microsoft.com/mats/printing_problems/

Method 4
If the previous step fails, follow the steps described in the following link:
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
 
 
Let us know if it helps.

Tags: Windows

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