Printer problems. Error "computer cannot communicate with the printer.

I had problems to access Windows Explorer and the rep Dell IT installed Mozilla Firefox 4.0 Beta 10 for my Windows Vista as an alternative.  Now my Dell AIO 946 printer does not work.  Whenever it is fixed, it prints until I am notified to download an upgrade of the system.  After that I downloaded the upgrade, the printer does not work yet.  The ink cartridges will not align.  I get a message of "remove stickers ink", which is clearly not the problem because the cartridges are not new.  Now, I get a message that says "computer cannot communicate with the printer.  I re-installed the printer several times, disconnected from the power source and the URL and re-connected.  Nothing seems to work.  Any positive advice will be appreciated.

grandmainontario,

You can copy a document under the glass? B & W and color?

If so, executing delete print jobs to remove items stuck print jobs in the queue.

Unplug the printer.

Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

Restart your computer.

Download the Vista drivers.

Install the Vista drivers. You will get a message, the printer is not connected. Connect the printer at the moment (power on)

You will find links to the patch/drivers to...

Reference Dell 946 Photo all-in-One Printer owners thread (W7)

Also try this tweak...

Go into Device Manager (right click on my computer, left click Properties, material of the left click, left click Device Manager)

Go to the section USB controller, and then click the plus sign +.

Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

Restart your computer.

You can also read...

You cannot print or preview before printing a Web page in Internet Explorer 9

Rick

Tags: Windows

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