"Printer properties cannot be displayed. The print spooler service is not running. "(even when it works)

When I click with the right button on a particular printer and try to view the properties of it, I get the following message:

Printer properties cannot be displayed.  The print spooler service is not running

It is, it is run as go to-> Services administrative tools in the Control Panel checks.

One of the 'printers', I installed is "send to OneNote 2007".  I can click right on this very well - just not this another printer. I'd be able to do if the print spooler is not running?

Indeed, if I turn off the print spooler, * all * printer in "Printers and faxes" disappear.  So the fact that I'm still see them first place suggests to me that the printer spooler is running.

I posted this on Microsoft.public.windowsxp.general a while ago and someone suggested that I visit this site .  Problem is C:\WINDOWS\system32\spool\PRINTERS is empty.  It is empty when the print spooler is running and it is empty when it is not.

Also, I was unable to install KB896423 since I am running SP3.  Try to install he did the following:

Setup has detected that the version of Service Pack for this system is newer than the update you are applying.

There is no need to install this update.

The printer is a "local printer attached to this computer" connected via a "Standard TCP/IP Port".  Personally, I think such a printer should be called "a network printer or a printer attached to another computer", but that is the terminology used by the "Add Printer Wizard".

Hello terrafrost,.

Thank you for visiting the Microsoft answers community.

What is the model number of the printer that you are using?

Printing a "Standard TCP/IP Port, is used for a printer that is directly connected to a network, not on your local system.

I would try to uninstall your printer and reinstall your printer.

Hope this helps Chris.H
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    ·        Who is the manufacturer of the printer and what is the model?

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