Printer stopped working (the copy is OK). Printer icon says "offline"?
Have hp psc photosmart 24010xi who works. Tried to print (the copy is OK) doc today and the screen says "phone off the hook" (was in use?). Went to the icon of the printer down to the right and get the documents in the queue, but still not printing?
Please read this post then provide some details. What operating system? How is the connected printer - USB or wired LAN?
Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.
Tags: HP Printers
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