Printer wireless HP Envy 4520: can't see the instructions on the screen after downloading the required software

I have an HP AMD A6-Series computer laptop with McCafee LiveSafe installed.  I am able to download and 'Run' the printer wireless driver software, but the instructions on the screen that are supposed to appear subsequently do not appear.

I tried to disable the Virus protection part and the McCafee software software (thinking it can work as a pop up blocker), but to no avail... Please help!

Hi @scgoldman2003,

If the printer is already on the wireless network to which the computer is turned on, the computer must be able to see the printer wireless.

Here is a support document which can help to ensure that the printer is ready for installation wireless - wireless printer Installation.

If the wireless printer is not considered during installation this document can help - printer not found during Network Driver Setup (Windows).

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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