printer works OK, photocopy works OK, fax is working OK, scanning does not work and will not start

Similar Questions

• Photosmart HP 6520: Printer work and print a blank page, on its own without input from any computer or device.

  I use a configuration of Photosmart Printer series 6520 linked to a Comcast Cable modem router /wifi.  I use WPA2 security with a long password. (I also tried setting by using the system of the WPS - with changes in symptoms). With this router, the wifi connection I share with

  1. MacbookPro computer
  2. iPhone 6SPlus
  3. 12.9 inches iPad Pro

  The symptoms are:

  At random times during the day or night, you can hear computer works as if someone sent a print job.

  1. You go to the printer, and the front panel display is on.
  2. There is an empty of leaves paper ejected from the printer.

  In the night when in bed and all devices are disabled except router and of course the printer, I can hear the printer works and then I wake up the next morning and there is a blank sheet of paper in the output tray.  I'm off to put the paper in the paper tray.

  I keep the printer on 24 hours a day, because as ink jet printer inks tend to dry out the exposed to natural air. And HP recommends keep printer to prevent dry ink clogging in the head. I understand everything power is suspended unless the circuit warming (and it appeared to work that way until quite recently).

  Although it made no difference, I just update the HP Update version 5 driver sent from Apple.  It turns out that it is the wasted effort, and I lost my custom configurations because the driver for my printer has not been updated for at least two years. He always uses the version 4.2.5 of the driver. (El Capitan is X.11.6 with the latest security updates).

  Printer works fine otherwise.  Suggestions?

  Yes, it made no difference. The façade has finally exploded but ocassion, it still ejects a sheet or two of paper.  Guess it's irreparable. I can live with. Works fine in the case.  Just close it as insoluble.

• Printer re - install - Scan does not work

  I have re-installed a series HP Photosmart C3100 all in One printer/scanner on a new PC with Windows 7-64 bit. Downloaded the latest version of the software including a patch (CPE_SCAN_DESTINATION_UPDATE_hpcom_001_003) without apparent difficulty. Print and copy of work but the Scan does not work. Downloaded the diagnostic utility, HPSDU and executed. HPSDU crosses the first five steps and hangs up on HP Scanner Twain, Message says scanner does not respond, the device and the computer to restart. Have done this several times with the same result.

  This printer and scanner worked fine on old Vista PC. Any ideas?

  I did a complete uninstall of all the HP software and reinstalled. I don't have reinstall the patch. Scanner works now!

• print DigitalPersona finger scanning does not work after you install the recommended updates

  My impression of digitalpersona finger scanning does not work after you install the updates recommended on my dell Vista

  Hello

  1. do you have an error message?
  2. are you referring to the print scan hardware or software scan print that was supplied with the device?

  Method 1:
  I suggest you to update the software DigitalPersona from the link below https://www.digitalpersona.com/support/downloads/

• iPhone on air print work and no ipad

  iPhone on air print work and not the ipad?  any suggestion?

  You mentioned a device works and the other does not. The first thing you want to do is to determine what is different between the two devices. Both are on the same network with success? The other device has already worked, or have been updated recently performed at what caused this?

  To really help I would need details as what model of printer you have, what model of router you have, what version of iOS is installed on your device and what version of each device you have (iphone 4 or 5, ipad, ipad 2, etc.).

• OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8

  OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8.  I tried to reload of apple and HP.  My drivers and software are up to date.  I tried to scan from preview, Capture and print browser.

  It worked finally.

  Why doesn't HP have updated the drivers for a Macbook Pro 10.6.8 Snow Leopard?  I couldn't find one for 10.5 or 10.6 Leopard.  I tried everything I could find. I found a note on the edge of Disussion which suggested someone try a driver for another HP printer may be similar.  I found if I used the full program for Macbook Pro 10.6 Leopard I could scan.  The fax appeared to be installed via blue tooth.  I have not faxed anything, but it has been tested during the installation of the program.  Complete program of the HP I can't print.  I loaded via Apple an another whick of printer HP Officejet 8500 A910 allows me to print.  It is the only way that I could make use of my HP printer, scanner and fax.  Crazy, but I think it works and I can put some scans and, hopefully, fax to my Macbook Pro.  I appreciate the help.  Please encourage the HP programs and drivers for my Macbook Pro Snow Leopard 10.6.8.

• HP Scanjet 5590: Scanjet 5590 & Win10 64-bit - install and scanning does not work

  1 install the latest official software for Scanjet 5590 stops in the Middle after the first component (software scanjet 5590) before TWAIN / Iris etc. Macromedia window remains opent "Please wait" but the 2nd part of the installation process does not start.

  2. no doubt as a result no scanninng. Before the scanner buttons not working do not (missing twain) and scan from the software installed launch the scanner (activate powersave); Opens the window of the software, but analysis does not start.

  Win10 64-bit; USB. HP CP1025nw the wireless is the other HP product installed. ASUS z97 MB, i7 - 4790 k / 16GB, SSD.

  I tried and does not work:

  -different, another USB port USB cable

  -new installation of 64-bit Win10

  -a lot of removing the software and driver (windows install cleaner, file removal, registry) and reinstall

  -HP support assistant/framework/scanning, printing doctor [result "don't install the driver" awhile, but obviously it is installed and the wizard fails to resintall it]

  Installation of the software in safe mode (after editing registry it is possible) all the complete component installs (scan software, iris, twain, etc.) but always the same questions: scanning does not work.

  Any idea or suggestion?

  OK, here's the solution that works for me:

  YouTube

  In brief

  -check out you the shape of the package files (winrar will be required)

  -HPZstub.exe (NOT run Setup.exe)

  problem solved...

  I went two hollow guidance package and remote session with support and got this link after my file submitted in support of the L2.

• HP Envy 5530 e-all-in-one: copy/scanning does not work

  All the functions of the printer/scanner worked before Windows upgrade Windows 7 10.  After 'upgrade' to win 10, scanner and copier functions are kaput.

  SYMPTOMS:

  Printer funtion still works

  * Copy funtion indicates "" Now"copy" but never active scanner.  Pressing Cancel does not stop the process.

  * Manual SHUT DOWN does not work with constant "Shutting Down" message.

  * Scan to the computer and scanning to E-mail functions do not work

  * Try to run Windows scan "does not recognize the HP profile" and cannot scan using Windows 10

  ACTIONS:

  * Initially received 'C4EBA230' message on the printer screen blue with flashing icons, but a hard reset solved error

  * Have completely uninstalled & reinstalled software base three or four times of HP and HP update disc once software has detected and installed

  * Ran HP, utility for troubleshooting several times before and after reinstalls for problems of scan - driver detected every time problem.   Ignore the results of audit of pilot and proceed to the verification of scan did not work

  * Performed four resets hard to return to the firmware with parameters.

  * Tried scanning HP and Capture app (Nope - message "Device is busy" - same device is not)

  * Voltage checked the cable power and the wall outlet (OK)

  * Checked ink levels (more than one half full)

  * Searched updates firmware (not available on HP support site for want 5530)

  Seems to me that it might be mutiple problems/possible solutions:

  Machine firmware problem?  n ' any means to reinstall the current firmware via a download?

  Mechanical scanner problem? -scanner engine bad/blown bulb? -where is the nearest HP Service Center authorized Texas?

  New driver development necessary to scan to computer compatibility with Windows 10? -C' you all of the problem

  Your diagnosis?

  Hi doktor,.

• Firefox does not start, no error message, only works in the background

  I click on Firefox it does not start
  no error message it does not start
  It works in the background in 32-bit
  I have re installed it but nothing changes

  It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls
  • https://support.Mozilla.org/KB/fix-problems-connecting-websites-after-updating

• FF does not start. FF does not work on any other user accounts on this computer, but it works fine on another pc on our home network. Thanks for any help you can offer.

  The computer is a HP Envy 17 laptop. Firefox does not appear on the list of the Manager of process tasks or applications. System Restore has not fixed the problem. Google Chrome works well. Internet Explorer works well until I tried to download Firefox. Then it crashes too. This pc work Firefox very well since I bought it 10 months ago. I upgraded FF3 4 then 5 with no problems. All of a sudden yesterday it stopped working. There is no error message and of course FF does not start because there is no list of Firefox in the process tasks or applications Manager. I tried to uninstall Firefox, then tried to download usingInternet explore, but when I click on the download button on the site of Mozilla, Internet Explorer crashes. I did a system restore to 16/08/11 when Firefox was still working. This restored the program but it still does not work. Google Chrome seems to work very well. My internet access is through wifi via a Verizon Fios Actiontec router. I use Symantec Endpoint Protection against the virus and make having all programs Norton or Skype do not appear in the Panel. My pc is set for automatic updates from Microsoft and HP. They both say that my software is up to date. Y at - it a fix for this problem or is it a sinister plot by Microsoft to force us to use Internet Explorer?

  Download Firefox using some other browser (Chrome, Safari, IE) of one of the mirrors here:

  • http://www.Mozilla.org/community/mirrors.html

  Uninstalling Firefox

  • https://support.Mozilla.com/en-us/KB/uninstalling%20firefox
  • DO NOT SELECT DELETE THE SETTINGS AND DATA OF THE USER

  Install Firefox on Windows

  • https://support.Mozilla.com/en-us/KB/installing%20firefox%20on%20Windows

  Check and tell if its working.

• HP Deskjet F4280 all-in-one scan does not work. Start button / stop flashing when you press scan.

  Scan does not not on my HP Deskjet F4280 all-in-One.  The power button flashes when you press scan. Everything else works.  I tried to unplug it from the wall socket and reconnect it.  Not solve the problem. What else can I try?  Or, is it a piece of junk now and needs replacement?   My laptop (windows vista) did not go into repairs several months ago. Don't know if that had anything to do with it.

  Hi woodcarver60,

  Follow the steps outlined in the documents below to scan from the software.

  HP Multifunction printers - how Scan: Windows 8 http://support.hp.com/us-en/document/c03511921

  HP Multifunction printers - how Scan: Windows 7 http://support.hp.com/us-en/document/c03476857

  HP Multifunction printers - how Scan: Windows Vista http://support.hp.com/us-en/document/c03517146

  Scan from Windows XP software with the full functionality of HP for the all-in-one HP http://support.hp.com/us-en/document/c03517150 printers

  HP LaserJet multifunction printers - how Scan: Windows 8 http://support.hp.com/us-en/document/c03755019

  Scan from Windows 7 with full HP software functionality for all-in-one HP LaserJet http://support.hp.com/us-en/document/c03584750 printers

  HP LaserJet multifunction printers - how Scan: Windows Vista http://support.hp.com/us-en/document/c03584647

  HP LaserJet multifunction printers - how Scan: Windows XP http://support.hp.com/us-en/document/c03584350

  All-in-one printers

  Win 8: c03511921 http://support.hp.com/us-en/document/c03511921

  Win 7: c03476857 http://support.hp.com/us-en/document/c03476857

  Win Vista: c03517146 http://support.hp.com/us-en/document/c03517146

  Win XP: c03517150 http://support.hp.com/us-en/document/c03517150

  Multifunction LaserJet printers

  Win 8: c03755019 http://support.hp.com/us-en/document/c03755019

  Win 7: c03584750 http://support.hp.com/us-en/document/c03584750

  Win Vista: c03584647 http://support.hp.com/us-en/document/c03584647

  Win XP: c03584350 http://support.hp.com/us-en/document/c03584350

• Satellite U300-13U does not start and the recovery disc fails to too much work

  Hi all

  I have the above computer (or should I say my wife) & it is nothing that a good pain since the first day we got it.
  I have had it about 2 years & had to reformat the HD at least 6-8 times using the product recovery disc as laptop starts.
  The laptop runs Vista.

  In any case, problem I have now is that new laptop does not start, but for some reason any product recovery disc also does not work...
  What I can do...

  I have read on various forums that it might work if I reformat the HD first using some s/w on a bootable CD but how / what S/W can I use...?
  The laptop has a SATA HD 160 GB installed. How can I check that it all works.
  I don't know if the current problem is S/W or related material...

  Toshiba has a utility that I can use...?

  Thanks a lot for all the help...

  John

  Hello

  What happened exactly?
  Do you receive error messages by using the recovery disk?

  Check if the HARD drive is OK! You can check in the BIOS.
  If the HARD drive is listed in the BIOS then the HARD drive and HARD drive found BIOS is not dead.

  Usually, you might start Notepad with the help of a Live disc for example Bart PE
  It s a bootable windows CD/DVD live

  http://www.nu2.nu/pebuilder/

  This can allows you to format the HARD disk, and then use the recovery disc!

• My safari has stopped working and will not charge

  My Safari has stopped working and will not reopen little matter how hard I try. I was told to paste some information on this forum.

  Try to open Safari in safe mode.  Make sure Safari is no longer running, the black dot in the icon on the Dock should not be visible.  Hold down the SHIFT key while clicking on the Safari icon.  If Safari loading, the problem is related to the third-party extensions or plugins.

  If Safari is slow, unresponsive, which closes unexpectedly, or has other issues - Apple Support

• my wifi is not working, and my troubleshooting does not start on my computer toshiba laptop? and he tells me that my bluetooth must be turned on?

  my laptop WiFi does not work and when I try to trouble shoot the problem he told me that my troubleshooting does not start and also, I get a message telling me that my Bluetooth is turned off?, but this problem all started when I tried to sing on the web and it keep going back to the sign in screen then I cleaned a lot and finally was a less able to get to my office on it but still no wifi and not able to start troubleshooting and still receive a Bluetooth message not on. ????? Help! Please, I beg you!

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

  1. What is the brand and model of the computer?

  2. what exactly happens when you try to connect to a WI - FI connection?

  3. you get any error message?

  4. are you able to connect to the Internet by cable?

  5 are. what store you referring?

  6. what operating system is installed on your computer?

  7. the problem occurs in safe mode with networking?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  If this is a recent problem, then you can try a system restore to Normal mode or safe mode and see if it helps.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can see the following link.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows 7:

  For Windows 7: http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

  For Windows Vista: http://windows.microsoft.com/en-US/windows-vista/System-Restore-frequently-asked-questions

  How to restore Windows XP to a previous state: http://support.microsoft.com/kb/306084

  Note: When the computer is in safe mode, System Restore does not restore points. Therefore, you can not undo a restoration you performed when the computer is in safe mode.

  Reference: Wi - Fi and in Windows network connection issues:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Please follow these recommended steps and post if you still experience the problem.

• Windows XP restarts all the time; does not start mode safe mode and last known Configuration does not work either

  Hello! Recently, I installed Wubiand appreciates well. However, a few days ago, when I tried to boot XP on my netbook (EEE PC 1005hab), it restarts just constantly return to the selection screen of the BONES. I tried Safe Mode and last good Configuration known with anything will do. What should I do now? Ubuntu has not stopped working suddenly, so I can't access my data.

  I don't have to have a Windows XP CD, there is something weird Asus recovery instead. In addition, it is a netbook so I don't have an optical drive to run the recovery CD. I'm doing a Livecd of Linux USB so I can back up my data... but I can do but reinstall at this point?

  Thank you.

  The afflicted system has a working CD/DVD drive (even an external).

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  If there is a problem starting, XP is configured to automatically try to start again and you can stuck in a loop not being able to go beyond the screen boot options, or none of these startup options you choose will work only.

  Sometimes, when XP has a problem starting or falls down and tries to start again, it will give you a "short" menu of boot options and none of them will appear to be good to get your system going again.  You have tried them all!

  The options are similar to the Advanced Boot Options menu XP, but the only option that you need (disable automatic error system reboot) are not offered, because XP went too far during the boot process and offers a limited number of boot options.

  If this is the case, you must call Options menu advanced boot yourself until you do not see the option:

  Disable the automatic restart in the event of system failure

  When you get the XP Advanced Options correct start menu, it has options on it like these:

  Safe mode
  Safe mode with networking
  Safe mode with command prompt

  Enable Boot logging
  Enable VGA mode
  Last good Configuration known (your most recent settings that worked)
  Directory Services Restore Mode (Windows domain controllers only)
  Debug mode
  Disable the automatic restart in the event of system failure

  Start Windows normally
  Reset
  Return to OS Choices Menu

  You need to choose in this menu is the option:

  Disable the automatic restart in the event of system failure
  
  Then if XP does not start normally, you will see an error screen with information and clues about the problem and then you can decide what to do next.

  If you do not see the automatic restart on system failure option turn it off, you must reset your system and start typing the key F8 on the keyboard until you see her disable automatic restart on system failure option.

  If you miss the window of opportunity F8, you must try again and start pressing the F8 key with more urgency (earlier and more frequently) until you see disable automatic restarts on system failure, and then select it.

  You must keep trying the F8 menu until you see disable automatic restart on system failure option, and select it.

  Answering queries and results report of the disable automatic restart on system failure screen and you can decide what to do next.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work

  I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work. I put it in a subfolder under photos. The box is there on this subfolder. (My older guns would use) But this scanner and the 7120 times insist on ignoring my selection and use of the pictures folder. (when I save, they won't have a record dated in photos, but I would rather not clutter it.)

  Nobody likes Macs.

  When you open the settings of the utility Scan IJ, there are 3 tabs at the top. The first tab is settings when the analysis is started from the computer, the second tab is for setting when the analysis is started from the control panel. Make sure that you change the destination folder to 'Save to PC (self)' on the second tab!