Printers HP 7520: Error Message "missing or damaged cartridge" displays when you install the new cartridge.

When you install a new ink cartridge, we received an error message "missing or damaged cartridge. This was a new cartridge and seemed to be completely inserted in the carrier. There was no visible skin damage to the cartridge. Is there something that we are missing?

Hi BobbyBaby,

I'm sorry, you get an error message with your cartridge.  Sometimes there is a problem with the electrical connections and this can be fixed by rubbing and replace the cartridge.

Here is a document to check that you are not missing anything.

I hope that this clears the error message for you.

Jean

Tags: HP Printers

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