Printing HP Officejet Pro 8600 stuck in the queue - Wireless Intermittent

We have a HP Officejet Pro 8600 (CM947A) that we used it for several years without problem.  I use the version of Windows 7 Professional 64-bit.  We have two PC that print wireless.  There were several days of work began to get stuck in the print queue of the printer for both PC to print.  I can cancel the printing of the queue, but the next task will be stuck again.  I print Microsoft Word documents contain a single sentence.  The problem goes away if I restart the printer, but the problem comes back the next morning.  I have re-installed the software print and changed the channel on the router on channel 8 that uses the null in the region.  The printer firmware is up-to-date.  The HP printing software and doctor Scan has not solved the problem. The indicator on the right side of the printer's pale blue wireless is enabled when the problem occurs.  When print jobs are stuck in the queue, I can not connect to the printer by typing the IP address in a browser window.

This problem has been resolved by the above phone support number.  We have solved the problem by changing the encryption on the router to WPA2 to WPA + WPA2.   The router is a Belkin Wireless G Plus MIMO Router P57746-B.

Tags: HP Printers

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