Printing on Envy 5530 problem

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• Dell inspiron 15 computer, printer HP Envy 5530

  Now I get the message "nothing can be printed from the office".  I try to print from a computer Dell Inspiron 15 to a printer HP Envy 5530.  I tried 'Ctrl-P' and who has not solved the problem.  I'm very old school, so is there a solution to this problem that doesn't require extensive computer knowledge?  Thanking you in advance for your help.

  Hello

  I don't know why you use Ctrl + P and how you connect your printer. Please try to install the software folloaing on a Dell computer (what operating system?):

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  There is now a loan like 5530 in front of me and I was testing it on my machines at home: some Dell, some HP, a Lenovo, a Surface RT, (HP & Samsung) Android and iOS. No problems so far. I will test Windows phone sometimes with version beta.

  Kind regards.

• A9J40B: New printer: HP Envy 5530 transport Jam/Paper Jam

  I just purchased and received this printer. After the installation of the configuration and installation of the printer, he tried to print a report, but it will never work.
  He guard sends me errors and says that there is a blockage of the cart. I looked inside everywhere but this is a new printer and it seems perfectly clean. Its power to seize a white paper and then spits white. It keeps eating all the paper and sometimes give an error. I can continue or clean all that I want, nothing seems to help the problem. I tried the wizzard but he said all right and I need to print a status report, but I can't.

  I really hope I will get this problem solved, because this is a new printer.

  Greetings, tnx in advance, Jasper.

  Hey @Sjappie84,

  Welcome to the Forum from HP Support.

  I understand that you encounter some false jam errors on your HP ENVY 5530 e-all-in-one printer.  I would like to help.

  This is what looks like a brand new printer, I recommend that join you our technical support team. You can click on the following link to start a business: www.hp.com/contacthp/

  Once you complete the form online to build your business, you can choose among different means of direct contact (email, phone, chat).  This will be your best option to enjoy your printer warranty options.

  I hope this helps.  Have a great day!

• USB cable for printer HP Envy 5530

  A USB cable is available for the printer All in 5530 want? If so, and what type is?

  Hello

  Normal USB cable: Standard-A plug (PC connection), Standard-B plug (printer connection).

• All-in-one HP ENVY 5530: problems scanning with Windows 10

  10 Windows does not recognize the scanner of my all-in-one.  I have no problem with it recognizing the printer and printing.  I removed the device and reinstalled several times.  As soon as I did this I can use the scanner in the device only, but not from the pc.  When I turned off the pc, it disables the scanner and I have to start all over again with delete and reinstall.  What should I do to solve the problem?  Thank you.

  Hi @Anina,

  Welcome to the Forums of HP Support! I see that you have problems with scanning. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  You may need to temporarily disable any Antivirus software, just to be sure, that it is not interfere with scanning.

  I have provided a paper for not being able to scan using Windows 10. If you're still having problems, try one of the applications in step 6 of the document, unless can not analyze after the upgrade, HP printers - printer after Windows upgrade problems 10

  Please let me know the result and if there is anything else I can help you. Thank you.

• Scanning/printing with envy 4500 problem

  We had our combo printer for about 6 months... we had a problem with the printing of our laptop computer after you install the software. When you try to print, the dialog box shows the printer is offline, but it's not. We also have the software installed on our desktop. My question is, we are limited to a single computer for this printer and not both? If so, this is not cool. I have run diagnostics and just, it will not help. I uninstalled the software from the laptop and reinstalled. It worked today, but now I can not scan from my office. What is the problem?

  Jack

  Hi @radiowizard,

  Welcome to the HP Forums!

  I see that your HP Envy 4500 printer is indicating that it is in offline mode. According to another post, you run that Windows 7 is that correct? I'm happy to help you with this problem of connection!

  This printer has USB connection or wireless connectivity options. If you wireless you can print with several computers, if computer USB and then one at a time.

  Please consult this guide, "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7.

  Hope this guide clears things up for you and have a wonderful day!

• Msg 'offline' printer HP Envy 5530

  Have had printing problems - for most, but not only pdf's - since I received and installed this printer (using Windows 8.1) a few months ago. (Had TO get a new printer because Windows 8 would not accept/recognize/load my printer 3 years.) But I digress...) I uninstalled and reinstalled this printer times more than I can count. I mostly struggled with the pdf files - when I click on the printer icon to print, I get a "message does not not then have to click several times to get the print box to come."  When I get the print area, it will only print ONE page at a time.  If I select several pages to print, print only the parts of a page.  After having done that for the moment the relentless, I finally get the message "printer offline" - but numbers rather than the word "" printer.  Now, I'm even not that - NO message, NO communication from the laptop to the printer. I followed the video and made sure that none of these items have been checked, installed HP scan doctor and ran and now NOTHING.  I just did a test page from MS Word and printed it without problem, it seems that the problem at the moment is PDF.  It's just absolutely miserable.  This is a new printer and I can't afford to buy a NEW new, but maybe I need to because I got to a point of pitching the door! No one can solve this problem? Thank you!!

  Wellllllllllllllllllll... I did some research here on the site of HP and concluded that by doing this:

  In Adobe Reader, click file > print.

  Click Advanced.

  Check the print as Image option

  I print on a range of pages as I type this!   How I found this solution BEFORE I posted my rants, I don't know... guess I took too much in the frustration of it all... THANKS again for being here! Hope that I won't be back anytime soon!  :-)

• HP-Print-37-ENVY 5530: change eprintcenteraccount

  When I move one printer on another account eprintcenter can I keep the same emailadres to print on the printer?

  Hello

  Unfortunately no, you can not reuse/recyle it. In my opinion, after several months (6 or 12 months with no activity) you may be able to re - use.

  Kind regards.

• Is theere one number to call can I get assistance on the creation of a wireless printer HP ENVY 5530.

  HP printer

  Hello

  You want to connect using the USB cable or wireless? Guide during the installation should be no loneger of 10 minutes. Please call the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  and ask for help.
     
  Kind regards.

• HP Envy 5530: HP Envy 5530 print show

  Hello

  I just finished setting to the top of my new printer HP Envy 5530.  Well, everything seems to work, including printing, except for one thing.  When I try to print an e-mail (gmail or hotmail), it print only part of the page.  In the Print Setup window, I know in advance that this will happen because I see what its about to print.  Else I feel is quite fine and the preview window also shows correct alignment.  My printer is connected to the wall.  I did the alignment of the printer twice without any problem.  Any suggestions?

  Hi @WillSF,

  I see that you have problems printing emails. I'd love to help you.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Try a different browser to see if you have the same results.

  What browsers have you tried?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• HP Envy 5530: Software and HP Envy 5530 lost hp printer solution Center icon cannot sweep

  When I upgraded to Windows 10 I lost my icon and the ability to scan from my HP computer on my printer HP Envy 5530 wireless. I'm unable to scan from Windows Fax and Scan. I downloaded the latest driver and software from HP. I have uninstalled and installed the software nothing works. Help, please.

  I tested the feature. I have two HP printers and both work with my laptop. I can finally print with my office on my printer HP Envy 4500 (many uninstalls and reinstalls the software.)

  I used the wizard install HP for Windows, but my success was when I found the original installation disc.

  I use McAfee and have disabled and enabled it to the left. I ran doctor Scan and print and it on Rota software I had and "installed a later version" that has not worked. I have therefore re-installed using my original installation disc.

  My basic problem was that I could not scan. I can print but the HP 4500 Printer Wizard Envy series using I get that 'the envy of HP 4500 series is not found'. I tried to unplug the router and switch on the computer and the printer.

  I installed an HP AiO Printer Remote App and I can print it from there, and I AM ABLE to SCAN now with this app.

  Thank you for your help and suggestions.

  roarjmj

• HP Envy 5530 incompatible cartridges

  Just buy new printer HP Envy 5530. Provided with the printer ink cartridges are HP 301 black & TriCol in sealed bags.

  Have removed all the Ribbon, inserted cartridges properly and loaded paper.

  Get error message - cartridges are incompatible with the printer.

  Any ideas?

  Thank you, John. You have same suggestion from HP support as well. But I returned to the store (PC World) and they have exchanged without problem. Also been a new course was working fine before I took it.

• HP Envy 5530: HP Envy 5530 does not not with Windows 10

  My printer HP Envy 5530 has recently stopped working fully with Windows 10.  I can always print with it but scan and copy functions do not work.  I ran print and Scan doctor and it does never end as seems to get in a loop in the evaluation of the pilot.  I tried to download the driver concerned from the HP support site, but he says that he cannot find those which correspond to my camera and the operating system.  I tried to remove and reinstall the printer from scratch, but this does not solve the problem either.  Is there a known fault witn this printer and Windows 10?

  I talked today to HP directly and they are sending me a new printer - mine was still under warranty.  It seems there was a problem with scanning and copy material in my current printer.

• HP Envy 5530 e-all-in-one: envy 5530 E cannot detect alignment page

  I'll put up a new e-all-in-one printer HP Envy 5530. I went through the installation OK, until I got to the part about the alignment of the print cartridges.  It prints the alignment page, it will copy even, so I know the scanner works. I printed several pages and they all look great.  But when I use the ink cartridge alignment tool it does not detect the alignment page in the scanner.

  Yes, it is face down on the scanner

  Yes, the cartridges are installed OK

  Yes, printing seems good

  Yes, the scanner can scan and print pages, even the alignment page

  What else to try?

  Thank you

  Well, too bad. I unplugged, moved the card to a regular wall outlet instead of a power strip, and it is turned on, ask to do a print alignment.

  I did, it printed the page, I put the page on the scanner and it completed the alignment.

  I don't know what the problem was earlier, but it worked this time.

• HP Envy 5530: Resettlement HPEventHandler

  I removed the HPEventHandler to see if it was causinga problem.  Problem was something else.  What is the best way to reinstall HPEventHandler, re - download the full printer from the HP website driver?

  Hi @Trion3,

  Welcome to the HP Forums!

  I appreciate that you try to reinstall the software of HP event, for your printer HP Envy 5530 handler. I'm happy to help you!

  You're right, the best way to reinstall HP event, is Manager of re - download drivers and full software functionality for this printer. You can do this by clicking on this link.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Hope that answers your question and have a nice day!