Printing on locally connected HP LJ P1505 printer problem

Similar Questions

• Connection remote desktop and printing problems

  Hello

  I use Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I have noticed there is problem with printer problems. Sometimes, when I tried to print some documents with applications in Windows Server with my printer in my room, connected to the desktop computer, it won't work.

  Besides, I need to go to Windows Server, restart the Printer Spooler Service component, so it does not yet. It is a pain.

  I also noticed there is to wait about 30 seconds to process any document to print.

  Unlike if I print documents directly from my local desktop computer that is running Windows 7 and is connected to a local printer, it takes seconds to print.

  My office is connected to Windows Server 2008 via LAN. I wouldn't have such a significant delay in printing.

  I also wonder why Printer Spooler needs to be restarted when the printer does not work.

  Can someone advise me on this? Peut - what Microsoft looks at this problem and release updates to fix the bug to improve the system?

  Thank you

  Kind regards

  Clement

  Hello Clement,

  Welcome to the Microsoft Community Forum.

  The question you posted would be better suited to the TechNet community.

  Please visit the link below to find a community that will support what ask you:

  Microsoft TechNet

  http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  Thank you

• Printer problem - after changing the cartridge, I get a message that the USB cable is not connected

  As above. I checked the USB port and it is connected.

  Original title: printer problem. After changing the cartridge, I get a message that the USB cable is not connected?

  Hello

  1. you receive an error message/code when you try to print?

  2. What is the serial number and model of the printer?
   
  Follow the steps.
   
  Method 1
  Run the hardware and devices Troubleshooter
  This utility checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Also run convenience store Print that would help us diagnose the problem better
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2

  (a) check the physical connection of the printer and make sure that the USB cable is properly plugged.

  (b) connect the printer to a different USB port and check if it helps.

  (c) check the on another computer.

  Method 3

  Run the fix - it tool from the link.

  Diagnose and automatically fix problems printing and printer http://support.Microsoft.com/mats/printing_problems/

  Method 4
  If the previous step fails, follow the steps described in the following link:
  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
   
  Let us know if it helps.

• Printing problems - I get the sizes of evil when I print from LR 5.5. on my Epson 3880 printer. USB connection. Reinstalled printer driver - not. Want to obey my print settings. What can be wrong?

  Printing problems - I get the sizes of evil when I print from LR 5.5. on my Epson 3880 printer. USB connection. Reinstalled printer driver - not. Want to obey my print settings. What can be wrong?

  I am not familiar with these communities - not provide Adobe and LR all direct support?

  You bet it's your page layout. As I said, the Epson driver has many offers for the same size paper. In addition, do NOT use Auto expand in this selection.

• HP OJ 8610: printing problem

  Instalation of HP JO 8610 pro network. I can print and scan from a pc without problem aney (windows 7)
  with the 2end pc: the connection is made, I can scan, but I can't print! scan and HP print test page printed to the icoudent doctor, but I could print internal test page? I did uninstall and installation softwahre fromcd and internet hp webside. Help, please

  Thank you

  Hello @firaskhalil,

  Welcome to the Forums of HP Support!

  I want to help you solve your printing problem you feel when trying to print from your Windows XP computer to your network connected HP Officejet Pro 8610 e-all-in-one printer. I understand that you are able to print correctly on your Windows 7 computer network. I see that you can run the HP printing and the doctor without any problem analysis tool and print a test page with success over there from the Windows XP computer. You are also able to scan without any problem. With all that being said, I think that what you experience on the Windows XP computer is a driver conflict. I think that your software and network connection are quite well. That being said I will guide you through the addition of an alternative HP Officejet generic print driver. You won't lose any functionality while using this replacement driver.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. Check the box run
  3. In the Temp folder, type folder , and then select OK
  4. When the Temp folder opens, click the first item in the list, and your shift key on your keyboard and scroll down a few lines and click another item in the temp folder. Everything between the two points that you click on will highlight now. Select the "delete" button on your keyboard.
  5. Continue these steps until all items in the Temp folder have been deleted. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer are affected by your by deleting temporary files. A file should always be used in the Temp folder, you will get the pop up 'try again ' or 'Cancel' the point. Simply close the pop-up screen, ignore this file and proceed to remove the remaining files.
  6. Once the Temp files are deleted, close the folder
  7. Right click of your recycling bin on your desktop and select empty recycling bin

  Step 2: Download driver replacing:

  1. Please click here to download the appropriate driver
  2. When the site opens, select the download button at the top left
  3. Allow the download to run
  4. An extraction should take place once the download is complete
  5. If the installation window opens automatically, please close the window.

  Step 3: Adding a driver replacing:

  1. Click on the Start menu, then select box to run it
  2. Type %temp% , and then select OK
  3. When the Temp folder opens, find the file 7z
  4. Click the 7z folder to open it
  5. At the top of the window, you will see the path of the file bar. It may look like: Local C - users-AppData-Local - Temp-7z... drive Left click once on the right side of the bar. Everything in this bar will highlight now. Right-click on the highlighted file path and copy it. 
  6. Close the Temp folder
  7. Click on the Start menu
  8. Choose Printers and faxes (you may need to go to the control panel for this)
  9. In the Printers folder, right-click on your HP Officejet Pro 8610 and left click on Properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right
  13. Click on disk at the bottom right
  14. In the window "install from disk", there will be a path bar. Right-click in this bar and Paste in the path to the file we copied previously.
  15. Click OK
  16. Choose the HP Officejet 8600 and click Next to complete the wizard of pilot.
  17. The title of the Properties window, select 'apply' but do not hit OK
  18. Select the general tab
  19. Rename your printer in HP Officejet Pro 8610
  20. Click OK

  Now that the new driver is added please try printing again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• Server 2008 R2 Remote Desktop Server printing problems...

  Hello

  We have recently installed a Server 2008 r2 remote desktop server.  Everything works well except sometimes once a user has printed a large number of documents remotely a print job fails.  The only mistake he gives may not print.

  Once this problem starts they then won't even be able to print locally to a printer connected to the server.  The only way to solve the problem is to disconnect and turn it back on.

  We checked to see if the spooler is running, it is not a remote printing problem, that it does not start even local print will work for this user.  We also checked to make sure that the print queue is not an uptight work.

  How we solve this problem?

  Hello

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  See you soon.

• Lexmark printer problems

  I can't get my lexmark X 2500 printer to communicate with my computer.    Also I can't access the active domain forest.  . Any help out there?

  Hello

  1. you can unplug the printer and turn the printer off. If it's wireless power so just off the printer.

  2. do services.msc and stop the print spooler service.

  go to run the command and coil type, click OK.
  It will open the folder of spooling then please, open the PRINTERS folder, and delete everything that you see in the PRINTERS folder.
  After deleting restart the print spooler service.

  3. now connect the printer with the computer and switch.

  4. now check your lexmark printer services in services.msc.

  lexmark printer services from «lx_...» ». If they are disabled or stopped, you can start and make the automatic service.

  5. now try to print.

  6 - If you cannot print, so just go to / program & features of the control panel and uninstall the Lexmark X 2500 driver.

  7 - restart the system and download the Lexmark X 2500 driver of

  http://support.Lexmark.com/index?page=product&segment=support&ProductCode=LEXMARK_X2500&locale=en&UserLocale=en#1

  8. install the printer.

  He'll probably adjust your Lexmark printer problem.

  Thank you
  Imen

• java.io.InterruptedIOException: Local connection has expired after ~ 120000

  Hi all
  I make an example of program that collects the XML link and after analysis it prints the content.

  The code example has been picked on the basis of knowledge. The connection is expire during program execution.

  Here is the code example

  package com.rim.samples.hello;

  Import javax.microedition.io.Connector;
  Import javax.microedition.io.StreamConnection;

  to import org.W3C.DOM.document;
  Import org.w3c.dom.Node;
  Import org.w3c.dom.NodeList;

  Import net.rim.device.api.ui.UiApplication;
  Import net.rim.device.api.ui.component.Dialog;
  Import net.rim.device.api.ui.component.LabelField;
  Import net.rim.device.api.ui.component.RichTextField;
  Import net.rim.device.api.ui.container.MainScreen;
  Import net.rim.device.api.xml.parsers.DocumentBuilder;
  Import net.rim.device.api.xml.parsers.DocumentBuilderFactory;

  SerializableAttribute public class HelloWorld extends UiApplication
  {
  Public Shared Sub main (String [] args)
  {
    
  Hello HelloWorld = new HelloWorld();
  hello.parseOnlineData ();
  hello.enterEventDispatcher ();
  }
  public HelloWorld()
  {
  a new screen
  pushScreen (new HelloWorldScreen());
  }
   
  final HelloWorldScreen class extends screen
  {
  public HelloWorldScreen()
  {
  Super();
  LabelField title = new LabelField ("HelloWorld example",
  LabelField.ELLIPSIS | LabelField.USE_ALL_WIDTH);
  setTitle (title);
  Add (new RichTextField ("Hello World!"));
  }
  public boolean onClose()
  {
  Dialog.Alert ("Goodbye!");
  System.Exit (0);
  Returns true;
  }
  }
   
  Public Sub parseOnlineData()
  {
  define later used for parsing variables
  Doc document;
  StreamConnection conn;

  try {}
  who provides the location of the XML file
  your address may be different
  Conn = Connector.open (StreamConnection)
  ("http://tekmedia.tekritisoftware.com/news.xml");
  a few lines create variables to open a
  listen, analyze, collect XML data and
  extract the data that are needed.
  In this case these are elements,
  node, and the values of an element
  DocumentBuilderFactory docBuilderFactory
  = DocumentBuilderFactory. newInstance();
  DocumentBuilder docBuilder
  = docBuilderFactory.newDocumentBuilder ();
  docBuilder.isValidating ();
  doc = docBuilder.parse (conn.openInputStream ());
  doc.getDocumentElement () .normalize ();
  NodeList list = doc.getElementsByTagName ("news9");
  for (int i = 0; i)<>
  {
  Node element = list.item (i);
  If (Item.getNodeType ()! = Node.TEXT_NODE)
  {
  NodeList itemChilds = item.getChildNodes ();
  for (int j = 0; j)<>
  {
  Node = itemChilds.item (j) detailNode;
  If (detailNode.getNodeType ()! = Node.TEXT_NODE)
  {
  If (detailNode.getNodeName (.equalsIgnoreCase ("title")))
  {
  System.out.println ("# title =" + getNodeValue (detailNode));
  }
  If (detailNode.getNodeName () .equalsIgnoreCase ("date"))
  {
  System.out.println ("# date =" + getNodeValue (detailNode));
  }
  If (detailNode.getNodeName (.equalsIgnoreCase ("Author")))
  {
  System.out.println ("# author =" + getNodeValue (detailNode));
  }
  If (detailNode.getNodeName (.equalsIgnoreCase ("Summary")))
  {
  System.out.println ("# summary =" + getNodeValue (detailNode));
  }
  If (detailNode.getNodeName (.equalsIgnoreCase ("DST")))
  {
  System.out.println ("# dst =" + getNodeValue (detailNode));
  }
  }
  }
  }
  }
  } //end try
  will catch any exception that is thrown by the XML parser
  catch (System.Exception e)
  {
  System.out.println (try ());
  }
  }
   
  public String getNodeValue (node)
  {
  NodeList nodeList = node.getChildNodes ();
  ChildNode = nodeList.item node (0);
  Return childNode.getNodeValue ();
  }
  }

  I ran the code with debug on. Here is the printing of the newspaper. I use 8300 blackberry Simulator (default Simulator).

  From Hello
  Hello (121) started
  Hello (121) foreground
  FocusHistory: Acquired Focus; Home screen App; Component net.rim.device.apps.internal.ribbon.launcher.RibbonIconField
  FocusHistory: Lost Focus; Home screen App; Component net.rim.device.apps.internal.ribbon.launcher.RibbonIconField
  FocusHistory: Acquired Focus; Hello from the app; Component net.rim.device.api.ui.component.RichTextField
  Refreshing connection when sending
  Update running
  Local port: 19780
  APN: "rim.net.gprs."
  APN username: 'null '.
  APN password: 'null '.
  There is no connection
  Information detected for 1 GPAK connections
  From net_rim_bb_simphonebook
  Net_rim_bb_simphonebook (122) started
  EF: 20 SIZE:-1
  JVM: bklt @9678: timer
  JVM: bklt @9678: idle 2
  JVM: bklt @9678: setTimer 20
  CLOSURE OF THE SIM SERVER
  Output net_rim_bb_simphonebook (122)
  VM: + GC (F) w = 11
  VM:-GCt = 12, b = 1, r = 0, g = 1, l = 11
  VM: + CR
  VM:TI2Rv = 26
  VM:TI2Rv = 25
  VM:TI2Rv = 24
  VM:TI2Rv = 23
  VM:TI2Rv = 22
  VM:TI2Rv = 21
  VM:TI2Rv = 20
  VM:TI2Rv = 14
  VM:TI2Rv = 13
  VM:TI2Rv = 11
  VM:TI2Rv = 19
  VM:TI2Rv = 12
  VM:TI2Rv = 10
  VM:TI2Rv = 9
  VM:TI2Rv = 8
  VM:TR2Iv = 74
  VM:TR2Iv = 72
  VM:TR2Iv = 68
  VM:TR2Iv = 71
  VM:TR2Iv = 70
  VM:TR2Iv = 69
  VM:TR2Iv = 62
  VM:TR2Iv = 65
  VM:TR2Iv = 66
  VM:TR2Iv = 67
  VM:TR2Iv = 64
  VM:TR2Iv = 63
  VM:TR2Iv = 55
  VM:TR2Iv = 54
  VM:-CR = 12
  JVM: bklt @12341: timer
  JVM: bklt @12341: 23 idle
  JVM: bklt @12341: setTimer 22
  VM:IGCSc = 0
  JVM: bklt @15281: timer
  JVM: bklt @15281: 23 idle
  java.io.InterruptedIOException: Local connection has expired after ~ 120000
  VM: + GC (F) w = 9
  VM:-GCt = 8, b = 1, r = 0, g = 1, w = 9
  VM: + CR
  VM:TI2Rv = 74
  VM:TI2Rv = 71
  VM:TI2Rv = 69
  VM:TI2Rv = 62
  VM:TI2Rv = 50
  VM:TI2Rv = 2
  VM:TR2Iv = 52
  VM:TR2Iv = 46
  VM:TR2Iv = 42
  VM:TR2Iv = 38
  VM:TR2Iv = 31
  VM:-CR = 3

  Do not get enough information on the support forum. Please help me.

  Thank you

  Kind regards

  Anand Lal

  Thank you very much Simon...

  Its working fine. I get the printed value.

  Thanks once more than a ton...

  Kind regards

  A

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• 10 Windows compatible printers: printer problems after the upgrade to Windows 10

  If you're wondering what HP printers are compatible with Windows 10, see this HP support doc: Windows 10 compatible printers.

  If you re having a problem with your HP printer after the upgrade of your Windows 10 PC, printer problems after upgrade to Windows 10 could solve your problem. He treats all kinds of questions such as:

  • Cannot print after upgrading
  • Cannot parse after upgrade
  • Printer software installation & screen opens instead of HP printer Assistant
  • "HP solutions Center can not run" or "Scan is busy or in use" error with a network connected printer
  • Multiple display of printer in the HP printer Assistant names
  • Can not scan or fax with HP Solution Center after that disabling HP programs to improve performance
  • "Access denied" error change HP Solution Center print settings
  • Cannot print with a pilot integrated Windows (Africa, Asia Pacific, Europe and Middle East only)
  • Fax device are not not in the devices and printers connected to a USB printer
  • HP Printer Wizard does not open with a USB connected printer
  • HP Smart printing does not open in Internet Explorer
  • "Error-2081883401' poster during the uninstall of the printer driver.

  In the compatibility Windows 10 doc, follow these steps to quickly locate your printer:

  Click and scroll down to the section for your printer, then hold down the CTRL and F keys. When appears in the search box, type the number of printer model to automatically find your printer. TIP: find the numberof the printer. For example, if you have a HP Officejet Pro 8600 Premium e-all-in-one printer, open the Officejet section and search for "8600" instead of "Officejet 8600.

• Printing problems with my printer Epson Stylus NX510 wireless.

  original title: Wireless printer issues...

  Help!  My router died and I work from a Home Office, so I use a wireless on loan from my ISP... it is a temporary solution until they can get out of my house and install a new router. My internet is fine, however, my printer/scanner/copier wireless wouldn't work. So........ I uninstalled and installed using the new wireless 'name' to save it. It allows to copy, but not print from my computer. The computer recognizes it but it says it is offline connection and guard my documents in what. In addition, my Epson Stylus NX510 printer still displays a page with my ink level and tells me that it is printing this page appears but does not read my ink level and it says that my printer is ready to print. My wifi lite is on the printer...

  any suggestions?

  Thank you!

  Jodi

  Hello

  1. What is the operating system installed on your computer?

  2. What is the exact error message you are getting?

  Please follow the steps mentioned in the link below.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

• Add printer problems

  I am trying to add a printer and an error comes up saying "Windows can't open add printer, local print spooler service is not running, please resart the spooler or restart the machine" exactly what do I do?

  Hello

  1. What is the brand and model of the printer?

  2. who is the operating system installed on the computer?

  This can happen if the print spooler needs other services, and these services are not running. To resolve this issue, follow these steps:
   
  Method 1:
   
  You can run the printer troubleshooter.
   
  Reference:
   

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

   

  Note: You can change the operating system on the top right of the article.

   
  Method 2:
   
  If you are using Windows 7/Vista, follow the steps provided.
   
  a. in Services, right-click on print spooler and then click Properties.
  
  b. click the dependencies tab. The first box list all system services that must work for the print spooler start. These are dependencies.
  
  c. take note of each service, click OK , and then restart each service on which the print spooler is dependent, if the service is not already started. If a service is not started, right-click, click Properties , and then verify that the Startup type is Automatic.
   
  See also:
   

  Find and install printer drivers in Windows 7

  http://Windows.Microsoft.com/en-in/Windows7/find-and-install-printer-drivers

  Install a printer

  http://Windows.Microsoft.com/en-in/Windows7/install-a-printer

  Hope this information helps. Response with status so that we can help you.

• File zip - Documents created in MS word printing problems

  Problems printing documents to MS word 7 created placed in a zip folder. The printer does not respond and the icon of the printer at the bottom right of the screen simply reveals that there are 0 documents pending. The same files in the folder have been reproduced separately outside the folder. They may not be printed too. Other documents unrelated to the zip folder print very well. I ran had interview checker tests printer and PC are working properly. All connections have been checked and there is no problem here. Can anyone help?

  Hello

  1. what operating system do you use?

  2 did you change on your computer?

  3. did you receive an error message?

  4. What is the serial number and model of the printer?

  5. do you have the entire Word document in zip folder?

  6. What does the document contains example: text, images?

  It could be a problem with the zip file; I suggest to create a new zip file and check.

  I suggest you follow the link and check.

  How to troubleshoot print failures in Word 2010, Word 2007 and Word 2003

  http://support.Microsoft.com/kb/826845

  How to troubleshoot printing problems in Word 2007 or Word 2003

  http://support.Microsoft.com/kb/826862

• Photosmart D7460: Printing problem

  When printing some elements such as greeting cards or business cards, my printer reproduces all part of the bottom of the print at the bottom of the card.  This does not occur when you print from Word or other programs of type, nor happens when I print photos.  Only on maps.

  Any suggestion would be appreciated!

  Hello @IreneD and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are experiencing printing problems. I would like to help!

  I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I recommend also to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!