Printing problems on my Macbook Air to my HP Envy 120

Hello

I'm really very frustrated that I try to print from my Macbook Air to my HP Envy 120.

I downloaded from the HP website, the software that is compatible with OS X 10.9.4 and installed it.  My printer is also connected to my Wifi router and print a test report and also I can print from my ipad.

When I install the software and it will pick up the printer - nothing is found.

Any ideas what I am pulling my hair out now.

Helen

Hello @Helen42,

Welcome to the HP Forums!

I understand when you install the 120 desire via a wireless network, it's impossible to find this printer. I will do my best to help you! Follow this entire document from HP on "Can't find a printer" Error Message appears on the computer during a wireless network Installation.

Please post your results, I will be looking forward to hear from your part have a good night!

Tags: HP Printers

Similar Questions

  • having display problems with my macbook air, first version of 2015. When I turn on my macbook, after boarding the password, then press on enter three lines (not really they look more like flashes coming from the top of the screen appear) in

    having display problems with my macbook air, first version of 2015. When I turn on my macbook, after boarding the password, then press on enter three lines (not really they look more like flashes coming from the top of the screen appear) in the colors Blue, green and red.

    also when I turn off my laptop just until the display on the top of the screen that is 2 and a half inch thick green line appears and goes about a second.

    help someone?

    Thank you

    Howdy Yaser of zoysia,

    It seems that your screen displays some graphical anomalies when you connect to your user name. I would use these troubleshooting steps in the following article on the resolution of screens:

    Restart your Mac in safe mode to reset the default display resolution.

    If booting safe mode doesn't resolve the problem, reset your Mac NVRAM and SMC to reset the video ports on your Mac to their default values.

    From: get help with graphics issues on external displays connected to your Mac.

    Thank you for using communities of Apple Support.

  • I have a PC attached to a printer.  I can print wireless from my MacBook Air on this printer?

    Hello.  I have a netbook Samsung, attached to a printer with a sub cable.  I would like to print from my MacBook Air. Is there a way to do this. I use pro printer to print although my PC from my iPad. Is there something similar for the MacBook?

    Yes, I print over wi - fi on a connected Brother printer which is connected by a cable to a Dell computer with no problems (other than the argument sometimes the Dell must be powered mode and not "sleep"). There is no special software required on one computer other than the normal printer drivers. The following may help: OS X El Capitan: to connect to a printer shared by a Windows computer

  • HP Envy 120 All in One Printer no longer recognizes MacBook Air

    Since the upgrade to Yosemite, my HP Envy 120 no longer recognizes my Macbook Air and vice versa, through the router, having worked (not perfectly all the time of course but the connection was not a problem). I can connect Macbook to printer via direct HP, but that mean disconnected from the internet, scanning, and then re-login to the internet which is a bit of a faff and seems to move backward.

    I downloaded the latest software of printer driver HP, followed all of the suggestions that I can find on this, such as the removal of the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I tried to add the IP address manually, it comes up with an error message. I did the wizard on the printer wireless and who succeeded, so it is connected to the router, but does not detect my computer, which is also connected to the same router.

    The printer is still under warranty - I wanted to take back when I had problems earlier but decided to stick with it a little longer. I'm just trying to understand - is this a problem of HP or is it a problem to Apple - IE I can return the printer under warranty?

    Or does anyone have simple fixes? I'm quite computer literate!

    Thank you very much!

    Hello

    As you mentioned that you are able to use the printer without any problems using HP wireless live, this means that it is question of HP or Apple, but a network connectivity problem.

    Devices Apple uses Hello to communicate with the printer, which is based on the IP Muticasting, which must be supported by your router.

    If I understand your description and unit work as expected using HP Direct wireless, the router is the cause of this problem that you do not see similar issues while eliminating the oruter of this acquisition... Please also let me know if I misunderstood your intention on the subject.

    Also, have you tried to reboot your router by unplugging its power for 10 to 20 seconds? Once it starts to restart the printer and then Mac and check for the difference.

    Please try and check if that helps. If the problem persists let me know your router brand and model, in his middle or abilities can cause such an and can prevet this type of connectivity.

  • Would be switching to a simultaneous dual‑band 802.11n AirPort Express correct problems with connectivity MacBook Air Wi - Fi

    Right now I use an old AirPort Express Terminal (802.11 DSSS 1 and 2 Mbps standard, 802 11A, 802.11 g specifications and a 802.11n draft specification) with AirPort Utility Version 6.3.6 (636.5). My MacBook Air (13 inches, beginning 2014) intermittently loses the Wi - Fi connection. Move to a 802.11n simultaneous dual‑band AirPort Express would correct this problem? I'd be better off with an Airport Extreme?

    AirPort Express frequently asked questions (FAQ) - Apple Support

  • CS3 problem install on Macbook Air

    I am tring to install my copy of CS3 on a new Macbook Air with OS X 10.8.2

    I get this error message shortly after the start-up of the plant.

    "The installer has encountered an error and cannot continue. Contact Adobe customer service.

    I tried to install from the DVD via Air disc. I copied the DVD on a memory stick and tried to install that too much. Same mistake twice.

    I called Adobe support and they said that they could not offer advice that the software was too old. The guy did recommend trying to install under a new user account. Same error again.

    I don't want to have to buy a new version that I don't really need. Someone at - it ideas or advice.

    Thanks in advance,

    Wayne van Wijk

    Stop copying from one computer to the other installation files.  The problems that you are experiencing currently is mainly caused by the use of the Migration Wizard you displayed in the #3 message.

    I recommend that you try the following steps:

    1. Run the uninstall programs that can be viewed in Applications/Utilities/Adobe Installers.
    2. Run the CS cleaner tool to check the required files have been deleted - for installation problems CS cleanup tool | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    3. Relocation of the installation files copied to a USB stick using a computer that has an optical drive.

    If you continue to experience difficulties, then the faster would be to format, run the Migration Wizard only to documents and settings and then reinstall it from the USB.  I've seen users spending hours and days trying to recover from the use of the Migration Assistant or some type of solution to transfer from one computer to the other.  Our function of claim better if they are installed correctly the installer.

  • Cannot get photosmart 5520 to print wireless from my Macbook Air

    Hello

    My Photosmart 5520 worked beautifully for centuries, but all of a sudden it is not found on my iPad, iPhone or MacBook Air.  I uninstalled it and I tried to reinstall, but it will not show anywhere.  I use OS X Version 10.9.1 I tried everything I can think of in recent weeks and I'm ready to throw it out the window! (o).

    I have no virus protection to block this and as I said, it worked very well, but he just suddenly stop.  Please can anyone offer any help?

    Thank you very much!

    What router are you using?  You've restarted the router by pulling on its feeder momentarily?

  • Cannot connect printer hp on my macbook air even if the two are shown to be working normally.   software is updated.

    My hpprinter is on you, months and are using wireless since the purchase.   Suddenly however the link between the Mac and the printer is not there and everything I've done to try to establish the connection it does not.   Should I uninstall the printer and start over? Or someone who has experienced the problem there any other suggestions?

    Open system preferences > printers and Scanners and select the print tab.

    Right or control click on the printer on the left, then click on reset the printing system.

  • Problems starting my MacBook Air (mid-2012) OSX 10.11.2

    When you start the MacBook system, I get the Apple with the bar Logo screen, after a few seconds, the screen goes black with the bar in the left corner of the screen a few seconds and the screen goes black and stay like that. I am able to boot in safe mode but don't know where to go from there?

    The MBP to boot in recovery (COMMAND-R) mode and the menu option 4 run disk utility > first aid, check and repair.

    Ciao.

  • 2012 MacBook Air 13 "Service battery

    I bought a 2012 refurbished MacBook Air in 2013 and through the last 2 years I have gone through approximately 484 cycles of battery. (I am a student and use the computer every day for school work). Last week, he started the "Service battery" alert. I never get more than 4 hours if I don't have Chrome open. I use Premiere Pro a lot on battery, would that be a problem?

    MacBook Air 13 "8 GB RAM 120 GB SSD

    Thank you, Jakob.

    The popup of the Service battery indicates that your battery needs replacement. You can always use the battery being, however it will not last as long as expected by Apple. You will need to make an appointment-genius bar and take the MacBook Air to your store local Apple to get the battery replaced if you do not want to do, but unless the MacBook is still under warranty, it will cost $129 + tax, as shown below. I hope this helps!

    Apple - Support - Service Response Center

  • MacBook Air SMC 2013 problem

    Hi all

    I have a problem with my macbook air 6,2.

    The first question concerned the did ' computer t lit.

    The SMC reset and things did ordinary ' t help.

    I took down the bottom of the case and plugged the battery cable. After that when I plugged in the charger, the computer is activated immediately.

    I have taken over the case and restarted the computer, the computer was dead as before.

    I ran a hardware diagnostic test and obtained the PPT001 (drums), PFM001 (MSC) and NDC001 (webcam - it's weird because I can use the camera).

    Now I turn on the computer without the bottom of the case, but the fans are running high etc..

    The adapter led is not lighting, and when I push the SHIFT, ctrl + alt the computer immediately turns off.

    Someone at - it an idea of what I can do with this SMC problem?

    Make an appointment at the Apple Store - Genius Bar store for the service. If you need a Apple Store - find a store - Apple.

  • My MacBook Air keeps the re-opening of the minimized programs.

    I'll be in the middle of using it when it freezes for a second, then open all programs that I had previously kept to a minimum.  Does anyone know how to stop this?

    Welcome to Apple Support communities, AWCarter!

    It seems that you are having problems with your MacBook Air on iOS 10.10.5 gel, then opening all the applications that you have reduced. I would find it distracting me then I'll be happy to help you! Be sure to test the issue after each step.

    Try safe mode if your Mac does not start -even if the start up your Mac, safe mode will ensure it starts successfully.

    How test a question to another user on your Mac account - sounds strangely issue to a software problem. This procedure will determine if it is across your system or only related to your user account.

    Use Time Machine to back up or restore your Mac - before going any further, I always recommend a new backup at this stage. It is always better "to have" a backup for a backup "need."

    On OS X Recovery - if the problem happen in the user you set up previously, start up your Mac in OS X Recovery and reinstall the operating system.

    Take care!

  • Do I need an antivirus for my MacBook Air

    Hi Everybody.I had a problem with my MacBook Air, which is now resolved by a person of technology from Apple that was brilliant. In any case the Lady took my computer and after it had solved the problem, she noticed that I had an Anti virus on my computer program "McAfee, I have free Btinternet" she told me that I have not that Apple is quite safe. Is this true? I was with Windows for years and everyone knows what security is like. A little help please. Thank you. Dave.

    As long as you keep a Mac OS X update, do not download software from sources other than the Mac App Store or Developer Web sites, and are not concerned about malware from Windows, it is true.

    (143927)

  • The image quality of MacBook Air vs Pro

    Hello

    I just bought a MacBook Air 13 "and I got a MacBook Pro 13" (non-retine) till now.
    If I compare the image quality between Air and Pro there is a difference of contrast and sharpness of the colors. The monitors setting is the same on both Macs, the Air is even supposed to have high resolution (1440 x 900 instead of 1280 x 800, the MacBook Pro). Graphics card is Intel HD Graphics 6000 1536 MB vs 4000 in my MacBook Pro.

    Anyone know if there is a difference in both computers display technology, or if this could be a problem in my Macbook Air?

    THX in advance and best regards

    Products and specifications:

    MacBook Air (13 ", Anfang 2015)

    Intel Core i7 2.2 GHz

    8 GB 1600 MHz DDR3

    Intel HD Graphics 6000 1536 MB

    LCD display is different between Pro and Air. Don't know which group is better.

  • 2012 MacBook Air not to close properly

    Hello

    I had problems with my MacBook Air from mid-2012. Lately he has not been able to restart without manual stop or stop in the Terminal (sudo reboot). I noticed that when I try, disappears from the menu bar at the top and Finder is unresponsive. I have reset the memory NVRAM and the SMC and have not made any progress. Here is the report of system EtreCheck:

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-19 11:21:41

    Download https://etrecheck.com EtreCheck

    Time 01:33

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    : Another problem

    Description:

    Mac not to close properly

    Hardware information: ⓘ

    MacBook Air (11 inch, mid-2012)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Air - model: MacBookAir5, 1

    1 2 GHz Intel Core i7 CPU: 2 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 624

    Video information: ⓘ

    Graphics Intel HD 4000

    Color LCD 1366 x 768

    System software: ⓘ

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disk information: ⓘ

    TS480GJDM520 disk0: (480,1 GB) (Solid State - TRIM: No.)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 400,24 (Go 180,49 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 79,00 (GB 32.96 free)

    USB information: ⓘ

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ

    /Applications/TunnelBlick.app

    [no charge] net.tunnelblick.tap (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

    [no charge] net.tunnelblick.tun (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

    / Library/Application Support/PeerGuardian

    xxx.qnation.PeerGuardian [no charge] (1.1.11 - SDK 10.2 - 2014-11-07) [Support]

    / Library/Application Support/VirtualBox

    [loading] org.virtualbox.kext.VBoxDrv (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxNetAdp (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxNetFlt (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxUSB (5.0.20 - 2016-05-09) [Support]

    / Library/Extensions

    [loading] com.cyberic.SmoothMouse (1.0.10 - SDK 10.8 - 2016-06-07) [Support]

    [loading] com.logmein.hamachi (1.0.0 - SDK 10.9 - 2016-06-07) [Support]

    / System/Library/Extensions

    com [no charge]. FTDI.driver.FTDIUSBSerialDriver (2.2.18 - 10.6 SDK - 2016-06-07) [Support]

    [loading] com.intel.kext.intelhaxm (1.1.1 - SDK 10.9 - 2016-06-07) [Support]

    com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-06-07) [Support]

    com.microsoft.driver.MicrosoftMouse [no charge] (8.2 - 2016-06-07) [Support]

    com.Wacom.kext.pentablet [no charge] (Tablet Chart 5.3.2 - 2 - SDK 10.8 - 2016-06-07) [Support]

    /System/Library/Extensions/MicrosoftMouse.kext/contents/plugins

    com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.2 - 2011-07-27) [Support]

    com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.2 - 2011-07-27) [Support]

    Launch system officers: ⓘ

    [loaded] 7 tasks Apple

    [loading] 162 tasks Apple

    [operation] 69 tasks Apple

    Demons of launch system: ⓘ

    [loading] com.intel.haxm.plist (2014-10-31) [Support]

    [loaded] 45 tasks Apple

    [loading] 162 tasks Apple

    [operation] 84 tasks Apple

    Launch officers: ⓘ

    [operation] com.barnesandnoble.nookconnect.plist (2013-05-02) [Support]

    [failure] com.logmein.hamachimb.plist (2015-09-03) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-02-08) [Support]

    [operation] com.wacom.pentablet.plist (2012-12-11) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

    [loading] com.cloudpath.maccmd.plist (2012-09-04) [Support]

    [operation] com.logmein.hamachi.plist (2015-09-03) [Support]

    [operation] com.makerbot.conveyor.plist (2016-01-04) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-02-08) [Support]

    [loading] com.transcend.TSRecoverHandlerHelp.plist (2015-12-29) [Support]

    [operation] com.transcend.TSSleepHandlerHelp.plist (2015-12-29) [Support]

    [loading] com.transcend.TSTRIMHandlerHelp.plist (2015-12-29) [Support]

    [loading] net.tunnelblick.tunnelblick.tunnelblickd.plist (2016-06-13) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]

    org.VirtualBox.startup.plist [no charge] (2016-05-09) [Support]

    [loading] xxx.qnation.PeerGuardian.locum.plist (2012-08-28) [Support]

    Launch User Agents: ⓘ

    [failure] com.adobe.ARM. [...]. plist (2014-09-30) [Support]

    [operation] com.cyberic.smoothmouse.plist (2015-07-26) [Support]

    [loading] com.cyberic.smoothmouseupdater.plist (2014-11-25) [Support]

    [operation] com.hp.printerAgent.plist (2011-08-30) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-06-08) [Support]

    [loading] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-05-03) [Support]

    org.VirtualBox.vboxwebsrv.plist [no charge] (2015-09-10) [Support]

    User login items: ⓘ

    Workflow application (/ Applications/Flux.app)

    AppTrap application (/ Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)

    Application of caffeine (/ Applications/Caffeine.app)

    BambooCore Application (/ Library/Application Support/Wacom/BambooCore.app)

    Other applications: ⓘ

    [ongoing] com.etresoft.EtreCheck.297312

    [ongoing] com.lightheadsw.caffeine.128992

    [ongoing] com.wacom.BambooCore.92192

    [ongoing] com.wacom.Consumer_TouchDriver.95392

    [ongoing] com.wacom.TabletDriver.95712

    [ongoing] org.herf.Flux.49312

    [ongoing] org.Mozilla.Firefox.67552

    [ongoing] se.konstochvanligasaker.AppTrap.94112

    [loading] 414 tasks Apple

    [operation] 185 tasks Apple

    Internet Plug-ins: ⓘ

    JavaAppletPlugin: Java 8 66 update build 17 version Check (2015-12-30)

    WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2012-12-11) [Support]

    Default browser: 601 - SDK 10.11 (2016-06-01)

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2012-12-11) [Support]

    AdobePDFViewerNPAPI: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

    FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-29) [Support]

    QuickTime Plugin: 7.7.3 (2016-06-01)

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

    Mathematica: 9.0.0.3824331 (2013-01-31) [Support]

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    AdobePDFViewer: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

    DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

    The Safari Extensions: ⓘ

    Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-02-16)

    3rd party preference panes: ⓘ

    AppTrap (2012-08-24) [Support]

    Flash Player (2016-06-13) [Support]

    Java (2015-12-30) [Support]

    SmoothMouse (2014-11-25) [Support]

    Time Machine: ⓘ

    Skip system files: No.

    Mobile backups: WE

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 400,24 GB disc used: 219,76 GB

    Destinations:

    1 TB [Local]

    Total size: 999,83 GB

    Total number of backups: 5

    An older backup: 25/12/15, 14:11

    Last backup: 23/03/16, 03:23

    Size of backup drive: adequate

    Backup size 999,83 GB > (disc 219,76 GB X 3)

    Top of page process CPU: ⓘ

    Firefox 8%

    3% activity monitor

    3% WindowServer

    3% sysmond

    2% fontd

    Top of the process of memory: ⓘ

    Firefox 860 MB

    714 MB kernel_task

    Mdworker (4) 188 MB

    Mds_stores 156 MB

    UserEventAgent (2) 115 MB

    Information about virtual memory: ⓘ

    1.14 GB of free RAM

    6.85 GB RAM (1.69 GB being cached) used

    Used Swap 0 B

    Diagnostic information: ⓘ

    19 June 2016, 11:05:52 self-test - spent

    A few months ago, I tried to install Linux as a dual boot and had to wipe my drive but have not had any problems in the meantime. I currently have a Boot Camp Windows 10 partition, but it was installed some time ago. This could be my problem or is this something tied to the side Mac?

    Thanks for any help you have to offer!

    Remove the Wacom software, it is a known problem in 10.11.5

    Also check all Wacom is removed from Log-in Items(use the) Sys Preferences > users and groups > login items

    If Wacom tablet etc. is vital for your workflow — after remove you and test your machine - try to download the most updated the driver from Wacom.

Maybe you are looking for

  • HP Pavilion p6124c: I have Vista on my desktop and I need to know if I can upgrade to Windows 7 please

    Hello: I have a HP Pavilion p6124c desktop, which runs Vista 64-bit. I want to upgrade to Windows 7 or 8 if possible. I was told that the specifications of my office my unhappy minimum requirments for Windows 7. I have ZERO idea about it and I was wo

  • Why Lab View gives controls a pilot to VI!

    Hello I downloaded a pilot project that has been developed with Lab View 2009sp1. Now this use of project with LV2010. To do this, I have the library installed in instr.lib. But when I opened a few VI, I discovered that Lab View have added elements o

  • Winows Xp/operating system

    Computer Dell laptop operating system crashed, I train W/xp CD, after a few seconds of operation she got: (Stop: c0000221 unknown error)\System Root\System32\ntdll.dllAny solution please?

  • brother mfc7420 printer does not work after last update Vista

    poster again, downloaded vista update 2 and now my brother mfc7420 printer usually work... and the link with printer problems is down on this page... How to fix... I hate vista my title says it all, cost me a lot of money and there is no support, do

  • questions of Certicom

    Hello, n00b here BB Developer (experiences w / c# and java). Although I have lurked and read the docs for a few months, I am now diving in actually doing stuff. I have a few questions about certicom keys. I read the faq and google, but have not found