Printing with a 300 - J310a deskjet

For some reason, the printer refuses to print black even after many uses of "printer Doctor" and changes in black print cartridge

The test page will print the models of the black box like blue, gray and light gray.

It is a new phenomenon.

If anyone knows the cause and how to fix it short of scrapping of the printer

Kind regards

Harry

Hello Drosilla,

Welcome to the Forums of HP Support!

I see the HP Deskjet 3000 is not properly black printing or at all, some of the measures recommended to do can turn with steps that you have already tried.

This HP document: Troubleshooting Print quality issues is the best information that I could find. I hope that he can get the black print again.

Thank you

Tags: HP Printers

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