Printing with Deskjet 1010

I've been running my 1010 Deskjet for several months; Windows XP, all updates.
For some reason, after replacing ink recently, I had a lot of printing problems; PDF files have been incredibly slow, sometimes printing multiple pages before suddenly deciding to spit just to start a blank page and occasionally a half page of printing before you spit out the rest.
It was often impossible, requiring a reboot to try to cancel the current print jobs.
I uninstalled the software, reinstalled the base driver and managed to get some pages done before becoming again the white pages.
Any ideas?

Hey @WombatBob,

Thanks for getting back to me regarding this printing problem.

I don't think that there is a problem with your print spooler. If that were the case, no program would be able to print to your product. As you said, you are able to print with Word and you are just having a problem with PDF files.

You print through Adobe PDFs?

If so, you can try to uninstall and reinstall your Adobe Reader program.

Adobe Reader

Should this not solve your problem, I think you may have a driver conflict. To resolve this problem, you can load another driver of your printer to see if it prints all types of files correctly.

How to add another driver:

  1. Click on the Start menu and select Printers and faxes
  2. In the printers and Faxes folder, right click on your HP Deskjet 1010 and left click on Properties
  3. Left click on the Advanced tab
  4. Left-click on new driver
  5. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
  6. Select HP as the manufacturer on the left
  7. DeskJet 990c select the printer on the right. If Deskjet 990c appears only to select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 990c.
  8. After that selection Deskjet 990c hit next complete the new driver Wizard
  9. The title of the Properties window, select 'apply' but do not hit OK
  10. Select the general tab
  11. Rename your printer HP Deskjet 1010 to
  12. Click OK

Once the driver is added in, try to print a PDF file and see how it goes.

I look forward to hear from you. Fingers crossed!

Tags: HP Printers

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