Pro from Dell place 8 touch screen problem

Hello Dell Tech and users!

I have a coming 8 Pro and I love it.  However, recently, I noticed a problem with the touch screen.  When my screen is in portrait mode with the windows key upward, I can't slide in from the right.  Similarly, if I flip the cost-to the right mode screen landscape with the button of windows on the left, I can't slide down from the top.  I took it to my local Microsoft store where I bought it, and they said to contact Dell, as it is under warranty (bought in dec 2013) and it seems that the digitizer is laminated.  How to solve this problem?

Thanks in advance,

Jim Smith

Milwaukee, WI

Looks like you will have to re - calibrate your screen (this same situation happened to me).  Do a search on the tablet to "calibrate".  For me, it worked for re - adjust calibration to the original values - do the recalibration process had not helped.

Tags: Dell Devices

Similar Questions

  • (Redirected) DELL Inspiron 15R - touch screen problems - Windows 8

    Hello

    I use a Dell Inspiron 15R series. She has Windows 8. I did no changes to it. All of a sudden the touch screen is not responding. I saw solutions like uninstall the driver of the touch screen and other things in this forum. But I can't seem to find the touch screen driver in Human Interface drivers in Device Manager.

    Can someone help me with this problem please?

    I had problems with touchscreen becomes inadmissible for a few seconds, but today it has completely stopped responding.

    Hi jncxavier,

    Please repost this in the laptop computer forum for faster assistance.

    http://en.community.Dell.com/support-forums/laptop/

  • TouchSmart IQ506 touch screen problem

    Our company has recently obtained a TouchSmart IQ506 with Windows Vista 64 bit and everything works fine. We did a cool, been reformatting in the network and ran all the updates and others. As you may, or may not, know, the IQ506 isn't a VGA port to install a second monitor or to connect to a projector, so that to use the TouchSmart mirroring an image to the projector, we bought 2.0 of StarTech USB to VGA Display Adapter. I installed the drivers and got work and mirroring the image properly, however, now I'm having a problem with the touch screen.

    The touch screen responds when I touch it, but that the pointer is emptied all the way to the right. Mouse follows my pen up and down with me, but it does not come to the left. It's as if the screen is only read the coordinates there where I touch, and coordinates x are blocked all the way to the right.

    The touchscreen was working perfectly fine until I installed the graphics card driver and software for the VGA display adapter to work. The keyboard and the mouse works fine, everything is perfect except for this touch screen problem. I'm 99% sure it's a software problem, and I wanted to know if there is a known issue, or if anyone else has had this kind of problem. I guess this is the software for the VGA graphics card and I was wondering if this is the case, what I can do for the TouchSmart can support a second screen bypassing screen touch, or any other, problems of alternatives.

    Sorry in advance if there is already a topic on this issue, I went thorugh the forums and can't find anything about it.

    RasterBlaster thanks for your comment.

    I wanted to try something before your steps and I seemed to have solved the problem.

    The problem is that the nvidia card driver was not cooperating with startech to the VGA graphic card driver. I uninstalled the nvidia card driver and all this work and am now able to see on both screens.

    I know I'm going to miss some qualities of video, but from now on, everything works and I think it's what is best. I will try to reinstall the graphics driver, but right now, the problem is resolved. Thank you.

  • DELL C2665dnf - the touch screen works not.

    DELL C2665dnf - the touch screen works not.

    How can I get a quote for the replacement of the touch screen?
    Am in need for a screen. Can help me

    Hi Rickellv2,

    You must call Dell technical support or use the chat for your country for information.

  • Touch screen problem Dell Inspiron 13 7368

    A month back, I bought a dell inspiron 13 7368. The touch screen of the last three days works randomly. Were not able to understand the problem. My friend who bought the same laptop is also faced with a similar problem. I tried the update drivers and also updated the bios but still no help. Diagnosis indicates that the unit is working, but the screen is inadmissible. Any ideas would be appreciated.

    Hi, I had similar, but just put problems to update my firmware from the dell website and his works now... something about a Fw_calibration update... don't know if... you can try to update your firmware and see if it works... good luck... nb just did and it worked for me so not yet tested how it will be for a long time, however...

  • XPS One 27 with Pro Pack touch screen problem

    I just bought a 27 XPS especially to run Windows Media Center. The touch screen was working fine.  I then bought and installed Windows Pro 8.1 pack and WMC works beautifully. The problem is that all of a sudden the touch feature of the computer is gone. Completely gone.  I ran the diagnostics of the touch screen and it does not even recognize the computer as having a touch screen. Maybe that's a problem with the Pro pack?  Or something else?  I spent about 2 hours with Dell support and vain.  I am at a loss on how to proceed--I hope someone has a suggestion.

    Ed,

    I sent you a friend request. Accept the same, then click on my name and you can make a private conversation.

    On the question, the usb input device that has an arrow mark on it, right click and select Activate-> restart the system - problem solved.

    Keep me posted.

  • code error pro 8 del place 0 x 0000034

    I browsed the forum google and dell, but nothing showed me how to recover from this problem

    "The Boot Configuration data file is missing some required information.
    File: \BCD
    Error code: 0x000000d
    "You'll need to use the tools of recovery on your installation media, if you do not have any medium of installation (such as a disk or a USB device), contact your system administrator or the computer manufacturer.
    I went through the Web site of microsoft with boot-configuration-data-file-is-missing-some/86f9ae5e-b28c-4cba-b7ce-750a6978b1e7, but not used and published with the support of 32-bit UEFI instead of 64-bit.  And dell forum shows even how do boot USB, 32 fat and boot files, but my dell place refuses to boot on the USB to move away from the Blue error screen Code.  If I have Windows RT, I would... Download the Surface RT 8.0 in North America to fix.
    Any suggestion/info would be great.
    Thank you

    Things you need to fix this error:

    -Female Usb to male micro usb

    -usb at least 4.1 g usb size (8 GB, usb)

    -A hotmail account (to download the trial of company of windows)

    The first thing you need to do is download the windows enter Iso price. (http://technet.microsoft.com/en-us/evalcenter/hh699156.aspx)

    NOTE: Please download the 32 bit version. The 64-bit version is not bootable. You will be unable to start Windows.

    Fill in the details and download.

    You then the image ISO to usb. (To do this you must download ultra Iso.)

    cs_setInnerHtml ('video_dd6ba05e-afd2-454d-bd97-b6bffcf80fa4', "); )

    Once the iso is projected on the usb port.  You need access to the bios. (To do this after using to hold the volume key briefly.)

    Click the Startup tab and change the priorities of start option to your USB windows Boot Manager.

    Save and reset.

    Once the starting screen of the company and ask your country. Turn off the tablet.

    Start normally and the error should be resolved.

    Note: If you really want to upgrade the operating system on the place of reference dell 8 pro. You will need a usb hub and a mouse and a keyboard. He is unresponsive to the touch.

  • DELL C2665dnf - the touch screen does not

    Little more than a year from the model already replaced is not the first time under warranty.

    Can no longer use the touchscreen. No crack, no damage, peripheral is covered on every night when not in use.

    Dell technical support were without help, absolutely no idea on the machine. After 10 minutes he asked that the device look like really! Much like our dell above us support response referring to the manual which does not cover our problem.

    Has tried for 2 hours to explain the technical assistance that the touch screen did not work, but he insisted, I tried printing from different computers, reinstall the drivers, try different network cables, reset.

    At the end that I hung up in frustration, because he just couldn't understand, there was a touch screen.

    My only job around our dud machines is to install Dell Document Hub and control everything from your desktop. It's the only way I can scan now. Not sure about fax I do not use this feature.

    We are a company who buys are more products dell.

    Currently working on what HP computer I should buy to replace because I had nothing other than proactive tech support of HP.

    Hi sarakus,

    Please repost this in our customer care Forum. They may be able to help.

    http://en.community.Dell.com/support-forums/customercare/

  • PRS - T1 crashing, freezing and touch screen problems

    I get a LOT of crashes and freezes using the PRS - T1. Sometimes the embedded player software wants to close, at other times, the touch screen is going to die, and I then have to do a reset. Yes, I fully charged the unit before using it. It is VERY annoying. The drive crashed probably 10 times in the last 2 days.

    Mine was too much. I bought it at Best Buy. When he started to act up, I contacted Sony & was told to return it to the store I did. But the replacement does the same thing. After contacting Sony again, I'm now supposed to get a new directly from Sony. He was supposed to be here today, but will probably happen tomorrow for sure. Hope this works very well because I really like the player.

    The problem is that it works very well for 40 minutes then begins to turn the pages quickly & then freezes. It can happen just read or use the dictionary. Also I had trouble fall Sony Reader Store since my T1. Once the problem starts it freezes more & more frequently.

  • BitmapField on the touch screen problem

    Hello

    I have a simple form with two fields of bitmap and I want to take the events of button CLICK on each field. But the problem is that my program behaves like I always click on the first button even if I click on the other.

    How can I solve this, what someone has any ideas?

    The code is below. Thank you...

    public final class TouchEventInjectorScreen extends MainScreen {
        private LabelField labelField;
        private BitmapField button1;
        private BitmapField button2;
    
        public TouchEventInjectorScreen() {
    
            setTitle("Touch Demo");
    
            labelField = new LabelField("");
            add(labelField);
            button1 = new BitmapField(Bitmap.getBitmapResource("1.png"),BitmapField.FOCUSABLE){
                protected void onFocus(int direction) {
    
                    super.onFocus(direction);
                }
                protected boolean touchEvent(TouchEvent message) {
                    if(message.getEvent() == TouchEvent.CLICK){
    
                        System.out.println("1");
                    }
                    return true;
                }
            };
            button2 = new BitmapField(Bitmap.getBitmapResource("2.png"),BitmapField.FOCUSABLE){
                protected void onFocus(int direction) {
    
                    super.onFocus(direction);
                }
    
                protected boolean touchEvent(TouchEvent message) {
                    if(message.getEvent() == TouchEvent.CLICK){
    
                        System.out.println("2");
                    }
                    return true;
                }
            };
            HorizontalFieldManager h1 = new HorizontalFieldManager();
            h1.add(button1);
            add(h1);
            add(new LabelField(""));
            HorizontalFieldManager h2 = new HorizontalFieldManager();
            h2.add(button2);
            add(h2);
    
        }
    
    }
    

    When I shot the screen always 1 is printed in the system.out

    If you try to manage the events button on the two fields that have defined the style as focusable, then there are two ways to handle them.

    1. management of the key by its parent event. Is to say, add 2 focusable components Manager then manage the key event in the Manager himself. Here is the code snippet

    class MyManager extends VerticalFieldManager
    {
    protected boolean touchEvent (TouchEvent message)
    {
    switch (message.getEvent ())
    {
    case TouchEvent.CLICK:
    int x = message.getX (1);
    int y = message.getY (1);
    int index = getFieldAtLocation (x, y);
    Field field = getField (index);
    System.out.println ("field->" + index);
    field.setFocus ();
    break;
    }
    Returns true;
    }
    }

    class touch screen extends screen
    {
    Private button1 As BitmapField;
    private BitmapField button2;

    public TouchScreen()
    {
    Button1 = new BitmapField (Bitmap.getBitmapResource ("1.png"), BitmapField.FOCUSABLE);
    Button2 = new BitmapField (Bitmap.getBitmapResource ("2.png"), BitmapField.FOCUSABLE);
    Manager of MyManager = new MyManager();
    Manager.Add (button1);
    Manager.Add (button2);
    Add (Director);
    }
    }

    2. This step is to manage the key event at the level of the component itself. In this case, you must first make sure that this place where we clicked on belongs to the targeted component. because the targeted component key event will be called first by default. This is possible by getting the x, the position and the region where we clicked and check if it is located in the region of this element, otherwise returns false, the event goes to the next component. If the x position is located in the region of a component, handle touch event in this case.

    Here is the code snippet

    class MyBitmapField extends BitmapField
    {
    protected boolean touchEvent (TouchEvent message)
    {
    switch (message.getEvent ())
    {
    case TouchEvent.CLICK:
    If (message.getY (1))<>
    Returns false;
    If (message.getY (1) > getHeight())
    Returns false;
    If (message.getX (1))<>
    Returns false;
    If (message.getX (1) > getWidth())
    Returns false;

    you code here
    break;
    }
    Returns true;
    }
    }

  • WT10-A touch screen problems

    Hello!

    Anyone else have problems with their touch screen? Sometimes mine gets entered with an offset or needs more pressure for not working do not at all and have force the reboot.

    Is this a driver problem?

    My tab is new (a few weeks) and I run win10

    Thank you!

    Anyone else have problems with their touch screen?

    Touchscreen delay can be caused by processes that run in the background...

    I recommend you to uninstall some applications and malicious programs (if you have installed some)

  • Upgrading Toshiba PX30t to win 10 - HID touch screen problem

    Hi all

    im not an avid touch screen user... I rarely use when necessary or when the batteries in the mouse dies in the middle of my work and I have to continue with the screen.

    When I bought my PC it was win8 and everything worked fine... until yesterday and after about 2-3 months because I upgraded to win10, I realized that the touchscreen does not work!

    I looked at the forum for all tracks on this issues and I have seen that many complain of being unusable after upgrade win10 function keys. However I don't have this problem. that the screen has got the contact rendered useless item.
    probably, during the win10 update the system decided to disable this feature, so no accidental contact on the screen could interrupt the upgrade process...

    If anyone is aware of this problem and how to fix it... I would be really grateful.

    Thank you

    Originally posted by Dhowayan
    Hi all

    im not an avid touch screen user... I rarely use when necessary or when the batteries in the mouse dies in the middle of my work and I have to continue with the screen.

    When I bought my PC it was win8 and everything worked fine... until yesterday and after about 2-3 months because I upgraded to win10, I realized that the touchscreen does not work!

    I looked at the forum for all tracks on this issues and I have seen that many complain of being unusable after upgrade win10 function keys. However I don't have this problem. that the screen has got the contact rendered useless item.
    probably, during the win10 update the system decided to disable this feature, so no accidental contact on the screen could interrupt the upgrade process...

    If anyone is aware of this problem and how to fix it... I would be really grateful.

    Thank you

    so here's the deal, I went to twitter and got in touch with Toshiba USA...
    to make a long story short, he was not able to help me ", but at least he tried.

    I need drivers screen touch win10 64-bit

    Here is my conversation on twitter:

    https://Twitter.com/ToshibaUSAhelp/s...35102372708352

  • Portege M750/10J - touch screen problem

    All,

    I have the Tablet above and the touch screen works intermittently,

    The used stylus is that magnetic with the right click feature

    Someone at - it met similar problems?

    Kind regards

    Have you installed the latest version of the BIOS?

    If the latest BIOS does not help, there may be a loose connection, or the system needs an update. An ASP can do for you.

  • Dell E 153FPT Touch Screen Monitor Windows 7 compatible

    I recently bought a HP Pavilion P 6000 OS of Windows 7, 64 bit.  I wanted to plug a touch screen Dell monitor that I bought earlier.  The installation disc for the monitor to touch screen says that it is not compatible with Windows 7.  Y at - there a patch I can download for this compatible touchscreen on my new computer?  I went to the Dell website to find a driver download for this product, but they don't have driver for Windows XP.

    Since the touch screen was made by Dell, you will have only the level of support they provide. HP and Microsoft is under the obligation to provide a driver for the monitor.  I took a look at the support website and I can confirm in fact that Windows XP is that the only supported operating system. Your screen touchscreen functions are not compatible with Windows 7.

    Best regards

    ERICO

  • Win 8 on samsung ativ smart pc - touch screen problem

    Hi all

    all of a sudden, my touch screen doesn't work - or better that partially - working: I use the s pen with no problems and even at boot I always type my password using the key, but once I'm connected, it no longer works.

    facts: I always say / connected the keyboard as requested only when the tablet was turned off. I've updated to last 8 version latetly victory (I didn't work before or after)

    someone can help me or has had the same problem?

    many greetings

    Nilli

    Hey there,

    Thanks for all the tips and tricks - in the end I discovered on my own:

    It seems that there are two kinds of adjustment: the windows ones like the Samsung ones. Not like WiFi, where they are connected and power applications light / each other, those for touch are not.

    I accidentally turned off the touch in settings of Samsung (which were hidden in single applications, not visible at first glance that I have disabled the 'Samsung Quick Starter') and I only checked the windows ones, which were very good.

    But maybe it helps other people!

    See you soon

    Lisa

Maybe you are looking for

  • Apple TV 4 Dynamic Range

    There is certainly a problem with the dynamic range on the Apple TV 4.  Watching movies on iTunes, the difference between strong and soft sounds is considerably reduced. This has happened since the Apple TV 4 has been released. Yes, the setting for t

  • How can I delete unwanted emails address?

    I no longer use the Charter and want to get rid of accounts email Charter in my T-bird mail - the email of the Charter is grey and says default - how can I get rid of an e-mail account, I no longer use? I removed it in this file: C:\Users\jantallent\

  • Drivers for DV6377EA - WINXP

    Hello! I installed Windows XP on my dv6377ea and looking for drivers that support XP. When I'm in to the supportpage I found some... I managed to install the drivers the most by taking other HP computers, but I failed to install network (chipset) and

  • Microsoft Wireless Laser Mouse 5000' now works' back (vertical) - how can I fix it?

    I had the same Microsoft Wireless Laser Mouse 5000 for a few years (using Vista) and all of a sudden today, it is backwards (vertical) - can I use it, but it's clumsy - suggestions - I tried to restart, disconnection, battery change, etc.. I turned t

  • Comment to my drawings with the Adobe ideas on my i - pad app?

    HelloI downloaded the app Adobe ideas several years ago and used it with pleasure on my tablet.5/6 months the app no longer opens and can't see my drawings. I would like to find them...No information of the Adobe party.How do I?