Problem activation ISO 10 September 2016

After my Ipad iOS 10.0.2 update I could not activate because it says I am not access with the original Apple journal. Makes no sense. I bought the new Ipad in seven of 2013 She has been linked to my Apple account 10 days ago (I deleted my profile by own Apple support Web site suggestion as a way to fix my problem, the other restoration/upgrade to the Ipad with ITunes update). I contacted the support of Apple (I have two numbers in case Apple). Asked Apple support to provide a proof of purchase I made. Told me now the reception that I provided does not correspond to my Ipad, but Apple isn't going to help with all the details to help to regularize the situation. The Ipad is mine and well was linked to my account from the date of purchase in September of 2013 until I removed it at the suggestion of site specific help from Apple. I now do not have access to my ipad £460 for more than 10 days and have lost money and time talking to 4 different cooperatives of Apple, after 6 calls and none seem able to deal with a ridiculous situation. Alexandre Vitorino (Apple) seems to have the best handle on weird how this situation is. Please can someone fix this? A software update on an Ipad that I own shouldn't stop me using it and then force me to prove that I admit actually before I use it again! I'm a professional businessman who uses it for meetings of the Council. I have a receipt for my camera and get treated like a kind of criminal.

My sincere sympathy for those who can't find their original receipt or forget their original log-in Ipad because Apple does not help, you and your Ipad will be also useless mine is currently!

If you are in the same situation please confirm to this post. I can't be alone, if she feels like it!

Post edited by: cibble10


Lock activation occurs when the ID of original Apple blocking it does not match with your current Apple ID.

Until you can bring a receipt valid from an Apple reseller or authorized, it's nothing you can do.

BTW, the polling stations in this Apple-owned forums is prohibited. You can review the terms of use.

Tags: iPad

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