Problem after the update from Windows 7 18. July 2013

When you try to open a new project or open an existing project first Elements 9 starts to load files, but stops after 20 seconds without error message.

Is there a way to fix this without uninstalling the recent updates?


Ko Windows Update the only problem we know refers to the recent screen Windows Update kb wmv 1/2. This issue is highlighted in the ad at the top of the forum. For your convenience, it should look like

If you have already done, faster action would probably be to uninstall the updates immediately preceding the Premiere Elements 9.0/9.0.1 problems appearing. Updates of Windows may have nothing to do with this problem, but to exclude it if she's not involved and fast if it works.

Were you move media source for your projects after projects were closed?

You can also, depending on how things are going, to check out the Adobe Tech document on damaged projects...


We will follow your progress.

Thank you.


Tags: Premiere

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