Problem blackBerry Smartphones BBM

Similar Questions

• Problem blackBerry Smartphones BBM 8 voice call

  Hello

  Voice calls with BB7 worked very well.

  I've updated to BBM 8 a few days back. And since I am not able to make voice calls.

  Once I am connected to WiFi, I am able to browse and run other applications via WiFi smoothly. But BBM says: ' "could not establish the connection of voice chat.".

  After update on BBM, I ran a few other updates device which includes BB ID and updated device library.

  Now, I browsed the article http://btsc.webapps.blackberry.com/btsc/KB33102 and checked everything. I have no firewall and other settings that must be here.

  I would like to know if someone has seen and solved the problem.

  Any help would be greatly appreciated.

  My Bold 9780 appliance is running with the S/W version: 6.0 Bundle 3049.

  BBM 8

  Thank you.

  I could not voice calls to get 8 BBM. Finally, I downgraded to BBM 7.

  Here is the link: http://www.techenthu.com/index.php/do-it-yourself/191-downgrade-bbm-8-to-bbm-7

  Thank you.

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps

• BlackBerry Smartphones BBM & Blackberry internet service

  Hello.
  Ive had my curve of blackberry for about 2 months now, and yesterday and now my BBM and Internet left for no reason at all.
  IM on contract with virgin and have BBM & unlimited Internet.
  How can I fix it?

  Hi abeddow,

  Welcome to the community,

  Please refresh your Service book how clear and refresh the service book database if the BlackBerry smartphone cannot send or...

  Exercise also a battery pull on restart and then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• Download blackBerry Smartphones BBM

  Hello

  I had a problem with my bbm where my display picture didn't update, I received advice to remove and reinstall. I deleted it and now I can't reinstall it, please help, my life is sour without bbm

  Hi dhlesch

  Welcome to the Forums of the BlackBerry Support

  During the download / Reinstall do you get any error Message?

  First of all, remember that BBM is removed from Options > device > application > find and remove the BBM from this list.

  After deletion to restart your device by removing the battery while your unit is opowered on, wait a minimum then reinsert the return, your device may take a long restart.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  Try it and tell us.

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• BlackBerry Smartphones BBM application,

  I have problemsreconnecting the BBM application, he disappeared and I can not find. I went for Blacberry App World and a message saying that the Blackberry App World is having connection problems to you BB App World Server and check my network connections. Idid and connections are good and functional. Help, please

  1. Your options > device > Applications, remove BBMessenger.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Then, using your BlackBerry browser, go to www.blackberry.com/bbm and download & install again.

• BlackBerry Smartphones BBM icon has gone and blocked my phone!

  I recently downloaded the new update for BBM. To find once installed the icon disappeared. I look everywhere and found that his truly disappeared. I read the reviews on App world and its happened to many more people. The problem is that this bug also blocks other applications that are linked or are invited to make a link to BBM. I did now of many pulls batery to restore my phone! Please let me know ways to solve this problem.

  Thank you very much.

  1. Then, go to Options > device > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.
  2. Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.
  3. Finally, use your BlackBerry browser to go to www.blackberry.com/bbm and download/install again the Messenger application.
  4. After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry Smartphones BBM for all smartphones?

  Is it true that the Blackberry messaging service will be available for other smartphones (Android, Apple etc.) as well?

  Hello

  'All' was perhaps too broad, here's their official website:

  • http://us.BlackBerry.com/BBM.html?lid=us:BB:BBM & Cal = us: bb:bbm

  Good luck!

• BlackBerry Smartphones BBM resources missing files

  After a recent upgrade of my BBM icon label changed to net.rim.bb and when I click to send a BBM I get tell screen: Eception missing Exception of resource files.  How can I fix this?  I am running OS 6.0 Bundle 2647.

  Thanks for any help.

  Hello and welcome to the community!

  I recommend that you remove, then reinstall BBM:

  • KB10040 How to view or delete applications on the BlackBerry smartphone

  To reinstall, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Otherwise, you would probably look much more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload, etc..

  See you soon!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM on new unit

  Just got a new "BOLD" from my employer. The tech rep set up with all my old files, but I can't find the app BBM App World says it is installed but I do not see and search offers me nothing. Any thoughts appreciated.

  Open your Options > device > applications and remove BlackBerry Messenger. Delete it.
  Then, with your BlackBerry power, remove the battery, one minute and reinsert.
  Once restarted, use your BlackBerry browser to go to www.blackberry.com/bbm and download it again.

• BlackBerry Smartphones BBM display picture changes do not

  Having a problem with my BBm display picture changing, sound does not change for the past two weeks, am really need an Assistant to resolve these issues

  WATS really feel me enter this wen thing forum that there is nobody around to help