Problem blackBerry Smartphones BIS

Similar Questions

• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones BIS Log-in problems

  I tried for a while on my own to connect to the page AT & T BlackBerry Internet Service so that I can manage my email accounts. I vaguely remember signing up in May when I got my curve. Yesterday, I clicked on the link and after trying unsuccessfully to log in using my username and password, I decided to re - enter the PIN NUMBER and the other number it asks when you first register. The system told me that there is already an account set up, but when I went back to the Web page and requested my password it says: 'username and password do not exist. How can this be? Of course, when I asked to send me my password somehow already my e-mail address in the system.

  Anyone have suggestions or any contact info to BIS to help me find a way to connect to my account?

  Thank you in advance for your help!

  JD

  JD, if you open first your BIS account via the icon of personal email to the BB screen configuration, may not actually you createe a username to the account of the BIS. It was common after several carriers their BIS upgrade to version 2.4, I think that remember me.

  Read this for more information: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

  Basically, you need to register for the account of the BB and create a username it...

• Problem blackBerry Smartphones T Mobile browser

  Hello everyone, I just activated a monthly plan with T-mobile for my torch 9810, I can't access a Web page except the home page. I'm a timed message.

  I can access all the sites using the browser opera without any problem, that would be me mind not normally, but I don't see a way to make the browser opera, the default browser. has anyone else had this problem and managed to fix

  I was on T Mobile mount and they forced me to change certain settings without success, at the end of the call the tech guy told me that I have to live with it.

  all thoughts

  Thanks in advance

  mast

  You'll just have to live with it?  And they pay these people to solve your problems?

  Let me assure you here and now, you don't have to live with it.  The tech answer is unacceptable, and I hope you get a chance to say that T-Mobile.

  Okay, enough ranting.  As a general rule, if the Opera browser works and your BlackBerry browser does not work, this means that you have a package of generic data for your BlackBerry as opposed to an appropriate data BlackBerry (BIS) plan.  The tech did you know you have a BlackBerry phone?  I recall and make sure that this is the case.  Once you have recalled and confirmed, you'll want to register for the phone on the network.  Do so by following these guidelines:

  http://www.BlackBerry.com/BTSC/KB00510

  Next step, return of service on your phone directories:

  http://www.BlackBerry.com/BTSC/KB15402

  Finally, remove the battery while your phone is on, and then replace it.

  If these steps, excellent work.  If this is not the case, call the T-Mobile and explain that these steps were not working and like you a have the problem solved by them, or (b) do you have your problem of lift on BOARD for resolution without cost to you (that is your right if they cannot solve it.  It's actually in their contract with RIM).  In no case you "have to live with it."  I've never heard something so ridiculous!

  Keep us updated on your progress.

• BlackBerry Smartphones BIS messages appearing in the working email folder

  Hello

  I use a 9000 "BOLD" that is connected to my work email ([email protected]) through our BES. Everything works very well.

  There is an envelope on my "BOLD" icon, and emails appear in here.

  I also have a GoogleMail ([email protected]) account that I put in place for the BIS. Since that, there is an additional icon on my "BOLD" with a globe next to him, I guess that's my Google mail.

  The problem is, every time e-mail is directed to my Googlemail "BOLD", he appears in the two "icons".  So sometimes, I look at my phone, see the working envelope icon is in red, indicating a new message, but it's actually in my Googlemail (this BIS icon is too red).

  Is there a setting I can change to BIS email go to the BIS icon only?

  Any help is appreciated!

  The OS 5.0 device, you will find a setting in Messages > Options > settings Inbox that will move to your personal e-mail account in its own folder.

  If you do not have OS 5.0,.

  1. ask your administrator BES to push mail BES folder to you:

  KB12610 send messages associated with a server BlackBerry Enterprise Server and BlackBerry Internet Service account are located in the same folder of Messages

  2. download the third-party application to do

  http://www.getempower.com/Empower_BES_MailBox.php

• BlackBerry® Smartphones BIS email lost

  I got a BIS email address ending with "@rogers.blackberry.net" as well as a few other email addresses attached to my blackberry, including a gmail address. everything worked well

  I went to https://bis.na.blackberry.com/html?brand=rogers for the first time to make some changes, and I needed to create a new account. He asked the device PIN and IMEI, a username and password and it pulled the e-mail accounts and the settings that were related to my PIN

  the problem is, he does not carry on my account "@rogers.blackberry.net" and I can't seem to add on this account.

  as soon as I finished the account of the BIS, the "@rogers.blackberry.net" has disappeared from my camera...

  Please help me to get it back!

  I was able to recover the username by visiting rogers chat... problem solved

• Problems blackBerry Smartphones icon - icon shows I've got 9 emails - there is no emails in my box of reception, or missed calls

  I have the BlackBerry 9630 smartphone v4.7.1.40

  Recently, I went out of State and had not experienced this problem before leaving the State.  I was out in the glue and often not there where there was a signal to receive messages.  I noticed that my icon said: I have messages.  I saw a few and opened and deleted if necessary, however when I went back to the main screen, it says that I still had 7 messages.  There is no unopened messages or missed calls.  I looked in all the missed messages files and that you have not found a.  Is there a way I can reset my icons?  Is this a known bug?  My SMS icon and icon facbook work perfect so far.  Please advise?

  Try the method in this article to reset the icon

  http://www.BlackBerry.com/BTSC/KB14568

  Alternatively, you can try to perform a hard reset if you have not already. With the machine on, remove the battery for 30 seconds and replace it. See if the icon will reset once the device to finish starting up.

• Problem blackBerry Smartphones with e-mail on BB 8520 configuration

  I can't configure my emails on my BB device 8520.

  When you perform the e-mail Setup Wizard I have only the ability to create an email account with Blackberry Enterprise Server. I can't find the option to set up other accounts such as gmail or other emails.

  Can someone explain how I can solve this problem?

  Thank you

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  Good luck!

• Problem blackBerry Smartphones have with my BB 9900

  Hello

  If you can help me please I am owner of a blackberry since 2005, now I own bb bold 9900, and I have a problem.

  When I try to do a picture with the flashlight the phone restarts, if I make the photo without the flashlight, its ok, but with the flashlight, it's a problem, can you help me solve the problem?

  Thanks, Guy

  It looks like to of the LED high output intensity. It could very well be a battery problem, but if the problem persists with the connected device or with a different battery, it's most likely a bad flash led or an electrical problem on the motherboard.

• Problem blackBerry Smartphones BBM 8 voice call

  Hello

  Voice calls with BB7 worked very well.

  I've updated to BBM 8 a few days back. And since I am not able to make voice calls.

  Once I am connected to WiFi, I am able to browse and run other applications via WiFi smoothly. But BBM says: ' "could not establish the connection of voice chat.".

  After update on BBM, I ran a few other updates device which includes BB ID and updated device library.

  Now, I browsed the article http://btsc.webapps.blackberry.com/btsc/KB33102 and checked everything. I have no firewall and other settings that must be here.

  I would like to know if someone has seen and solved the problem.

  Any help would be greatly appreciated.

  My Bold 9780 appliance is running with the S/W version: 6.0 Bundle 3049.

  BBM 8

  Thank you.

  I could not voice calls to get 8 BBM. Finally, I downgraded to BBM 7.

  Here is the link: http://www.techenthu.com/index.php/do-it-yourself/191-downgrade-bbm-8-to-bbm-7

  Thank you.

• Problem blackBerry Smartphones with update from 7.0 to 7.1

  Hello!

  Last week I bought BB Bold 9790 on sale by auction (flea market). It's my first BB, so I don't have much experience with this software. I tried to update to 7.0 7.1, to get the HotSpot feature, but there are a few problems:

  -I don't have any option like "check for updates" or "update" in my phone there is nothing similar. I even searched by "Search".

  -J' downloaded the Deskop BB software and when I tried to update my BB, the program said that I don't have active subscription. So I signed up for subscription, giving my email address, but nothing has changed

  -The same message appeared when I tried to update to Mozilla.

  -J' have also created my BB ID and added into the phone.

  My mobile operator: Play (Poland). When I turn on my BB, it shows me a moment of Vodafone logo.

  How can I solve this problem?

  Your device is used.  Your description of the boot sequence indicates that it is a Vodafone branded device.  This Vodafone startup screen can never be changed.  As long as the device is unlocked, you can use it on your support.

  In addition, you must have a BlackBerry data plan to your account with your wireless service provider.  It is probably what you were told the camera.

  That said, you can probably learn the operating system to v7.1 by performing a clean OS reload.  Here are some instructions:

  1. first download the operating system on your PC.  You can get 7.1 for the brand Vodafone UK 9790 here (though the version of all carrier will work.):

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

  2 IDo a manual of your device first, backup using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5 use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  6. plug the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• Problem blackBerry Smartphones Internet...

  Hello

  I have problems with internet on my blackberry curve 8520. I still get emails and bbm still works but my browser is not loading pages. The blue bar takes over completely, but the web page will never - open it's just stuck on the loading screen. I'm pretty sure that I have not changed the settings or something but a week ago, it stopped opening pages.

  Can anyone help?

  Thanks in advance

  Options of > Broswer > Cache operations.

  Clear the cache, history, etc. and then...

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  After restarting, the browser works correctly?