Problem Canon PIXMA MP760 and Windows 7

Hello.

I just installed Windows 7 and tried to connect my printer (Canon PIXMA MP760). He finds some drivers it cost but it showd a mistake and this seems to be the main engine.

I have also tried to download driver from here https://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Canon%20PIXMA%20MP760%20Photo%20All-In-One%20Printer&v=Canon&uid=9792A005&pf=0&pi=4&c=Printers%20%26%20Scanners&sc=Multifunction&os=32-bit

But when he took out and so now he appears just "check the connection of the cable between the printer and the computer... blabla".

I tried to reconnect the printer, enable/disable, restart the pc, checked the cable connection +++ but I can't make it work.

When I go to devices and printers, I see that the scanner of the printer part appears as a device, but not the printer itself.

Someone has any advice on what to do to get it working?

EDIT: I also tried to install the printer on another computer with windows 7. Same problem there. :(

Hi printerhelp,

Please do not forget to go to the Canon website to download the software and drivers for Windows 7, as the two look update:

http://www.USA.Canon.com/consumer/controller?Act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&ModelId=11010

If this isn't your correct printer, you should be able to look it up directly on the Canon site.

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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