problem cartridge carrier, get the message "problem paper jam.

The cartridge holder snaps from one side to the other, and I get the message "problem paper jam.  The problem is new to me.  What should I do to solve the problem?

Hi Alan,

The information provided in your post is not sufficient to diagnose your problem. To at least tell you if it's a hardware or software problem, we need to know the name of the printer manufacturer and model number, when exactly meet the problem and what are the symptoms you see.

Usually, a paper jam is caused by a hardware failure in a printer. So, at this point, I also suggest you go to the website of the manufacturer of the printer support and ask for help on their part. This can help you better.

Hope that this information gets you started in the right direction. Please respond with more information about the issue so that we could help you more.

Tags: Windows

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