Problem cartridge HP Photosmart C5180

Recently, I tried to change the cartridges for a printer HP Photosmart C5180 and bought two new sets, so I got some for the future. The representative of HP in the store told me that 02xl vivera HP inks would work as well as 363 regular cartridges supplied with the printer and that they would be more beneficial that they hold more than 50% ink. They also fit perfectly into the printer.

When I put in the error message the front of the printer says: "the ink cartridges are not intended for use with this printer. I can't bring back them to the shop as I bought a HP store in Las Vegas and I live in England. Please, please help if you can because I do not know that they would work with change of parameter or something.

Kind regards

Andy

Sorry, the 02 cartrdiges cannot be implemented in the C5180 which is regionalized for England.  There are certain circumstances where HP can change the settings of the regionalization of a printer, but this case does not match this model.

Kind regards
Bob Headrick, Microsoft MVP printing and imaging

Tags: HP Printers

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