Problem cartridge Photosmart C6380 ink cartridge appears to be missing or damaged

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• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• following cartridges appear to be missing or damaged

  Hello

  I have a HP Officejet 6500 has more. I replaced the ink in the printer several times since I bought it, but I had a LOT of problems with these cartridges. I get the error prompt "the following cartridges appear to be missing or damaged." I have owned HP printers from the early days with my first Mac, but I've never had this problem. There is no real secret to install these cartridges, but I lose more time down error message that I do print. It is not productive.

  So if Miss me something, please tell me what because it is of course a pain.

  Sorry to hear about your problem. Try to walk although this document and see if it solves your problem.

  "The following ink cartridge seems to be missing or corrupt" Error Message appears on the product

  If please, after back and let me know if that solve you your problem. I want to assure you that the problem is solved

• Suite of cartridges appear to be missing or damaged

  I have a HP Jet Pro 8500 a Occice and today replaced all four cartridges cost a pretty penny.  I always get the error message that my cartridges appear to be missing or damaged.  Just, it came out of the blue and would like advice about this printer model.  Tried to unplug and don't restart, no luck.  Thanks for the help in advance.

  Thank you Carrie. I went to Staples and bought a new printer that was on sale for Black Friday and they took over the cartridges. All good now and back in business.

• Ink cartridge appears to be missing or damaged

  I have a Photosmart Premium C309a printer.  I just installed a magenta cartridge and this message appears.

  ' The following ink cartirdge (s) appear to be missing or damaged. (pink square symbol) refer to the printer documentation. »

  I looked in the manual and cannot find any soluations.  It's very frustrating, because I can't use the printer!

  Hi Castletonway,

  Welcome to the Forums of HP Support! I see that you have recently replaced your Magenta cartridge on your HP Photosmart C309a printer and now get the error "the following ink cartridges (s) appear to be missing or damaged. (symbole carré rose) refer to the printer documentation ", I understand your frustration and I would you start here:

  "Ink cartridge problem: following Print cartridges appear be missing or corrupt"Error Message is displayed on the computer.

  Please complete all the steps in order and let me know the results, I'll watch for your reply.

  Thank you

• Photosmart wireless B109n-z showing "ink cartridges above appear to be missing or damaged.

  Hello, I have a problem with my photosmart printer (wirelless B109n-z) now (on Windows 7) and I could do with some advice. He started by printing not really properly-there were only a few extremely weak lines, so I opened the lid and makes sure that the ink cartridges were properly-they came out and put in the new - but then the error message came that the cyan ink cartridge is missing or damaged. As it was low on ink anyway I replaced it with a new one but the message was still there. I went through all the steps on the site of HP to address the problem, but it is always the same and have never used a not genuine HP ink cartridge. Any help is greatly appreciated.

  Jen

  If you did not start the steps in this document it.   In step four parts 11 and 12, there are four fingers touch by cartridge.  Make sure that none of these electrical contacts are misaligned, if we're folded its place gently back in its place.  (Compare contacts faulty cyan with those on the cartridges adjacent as described in this post.)

• C310 ink cartridges appear to be missing

  I just changed cartridges and now I get a message that all are missing or damaged. What is the cure?

  Hi Jackshows,

  Try the steps listed in this document:

  http://support.HP.com/us-en/document/c02255339

  Reply back if none of them work, and we can try to go deeper with your problem.

• Repair of Windows Vista Edition problem Home Premium: a the system registry file is missing or damaged. Status: Oxc000014C

  Hello

  I have a laptop Lenovo G550 with processor dual-core Intel, 4 GB RAM, 320 HDD with Windows Vista Home Premium 64-bit works fine yesterday. All of a sudden all processes be losed with strength and i' received e of error messages to send information or the rejection message. And then he suggested e to perform the disk check so I tried to restart to get the following message.
  Windows failed to load because the system registry file is missing or damaged. Status: Oxc000014C
  I tried all the boot options like the boot safe mode, last known, good configuration but without success.
  I tried to fix it by using a Windows Vista DVD,
  Press any key to boot from the CD/DVD...
  I see a bar saying Windows is loading files in progress...
  After that, I get progress bar of Microsoft Corporation followed to a black screen.
  After 10 minutes or so I get a mobile mouse on the black screen pointer. And that's all, he remains the same for centuries.
  I am out of resources on how to solve this problem.
  Any help will be greatly appreciated.
  Thank you.

  Hello

  That's what you should see when you use a Vista DVD take to do a Startup Repair:

  http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

  You have obviously something wrong with it.

  See you soon.

• without the Photosmart 5510 ink cartridges Control Panel cannot be accessed

  I have a Photosmart 5510 which has no ink cartridge. My intention is to use it to scan only, and I would like to be able to set up wireless. When I turn on the printer, the control panel displays this: "problem of ink cartridges.  One or more cartridges appear to be missing or damaged. Install or replace the affected cartridges. »

  The wireless button or the ePrint button cause anything to appear on the control panel and there is no other options, such as cancel or continue.

  Is there a way to go beyond this message of ink cartridges without installing cartridges?

  Hello

  In general, I'm afraid the answer is no, as a multifunction device, it requires the ink required to operate the device but there are of the workarounds you can try.

  That there is a problem with one or more of the ink cartridges should be sorted first, the control panel will not answer while the device is in an error state.

  You try to use the computer temporarily plugging in a USB port on the printer.

  If the printer is recognized by the PC in such a State, let it finish its configuration and open the software HP Photosmart 5510.

  Open the utilities tab and click on Setup & software printer, then click on convert USB to wireless and follow the steps on your PC.

  If this success then run a scan of your PC use.

  If it is not detected, which is likely to be affected by the error status of the device, such you will solve the problem first.

  You can follow these steps to solve a problem of cartridge if necessary:

  http://support.HP.com/us-en/document/c02924284

  Kind regards

  Shlomi

• Office jet 8500 a after a paper jam, the message of the said printer ink cartridge is missing or damaged

  I had a paper jam, after I got the book out by opening the gate to the front, he said the black ink cartridge is missing or damaged.  I shook my head to feel a little and the message went away.  But now he says that the yellow ink cartridge is missing or damaged.  I didn't do anything the message disappears and it will not be printed.  The yellow cartridge was replaced just a few weeks ago and is still full

  Hello sharonc41,
  Welcome to the HP Forums.
  
  It seems that after getting a paper jam error set, you now encounter a cartridge missing error on your Officejet 8500 a. I will do my best to help you with this question.
  
  "The following document may be useful to resolve the"missing cartridge"error: an error ' ink cartridge appears to be missing or corrupt" Message appears on the printer control panel.
  
  Please read and follow all the steps in the document. I would like to know if he was able to help. If you have any other questions or need further assistance do not hesitate to ask.
  
  Thanks for posting on the HP Forums.

• HP Deskjet 3526: Received Message that ink "seems to be missing or damaged.

  Nice day.

  I received the message in cartridge "seems to be missing or damaged.  I bought and installed

  a new HP cartridge and the error message remains.  I tried blocking down and cutting off the current, but cannot

  do change.  Any ideas?

  Thank you

  George

  Hi @Gjedlicka1

  Sounds like the cartridge and the printer does not communicate. I suggest to remove the cartridges and contacts metal bit wiping on the cartridges. Also take a look inside the printhead to see if there is any obvious damage where the cartridges sit in.

  Here is a link to a document with instructions for troubleshooting (that's for a different model of printer than the one you have, but the recommended steps are the same): http://support.hp.com/us-en/document/c04313139

  Hope this helps, good luck

• How to remove, head clean print Photosmart C6380. 6515 Photosmart ink cartridge compatibility

  I had found information several months ago on how to remove and clean the print head, but I can't find it now.  I replaced the Photosmart C6380 with a 6515 Photosmart because when the 6380 stopped working I had to buy a large amount of ink and the 6515 used the same ink cartridge #.  However, the 6515 will not accept the cartridges with the error message they are an older generation.  I think that if the cartrides were not compatible, a number of different cartridge should be used.  So now, I want to try to solve the problem with the C6380 printhead, so I don't have to trash my entire ink supply.

  Here is a document on how to clean the contacts on the cartridges themselves.

  I think that the removal of the print head and of cleaning you're wanting is in this post here.

  Please note that soaking the print head should only be performed on the print heads that are out of warranty. Check that warranty end date to the printhead located by the contacts on the print head to make sure he went from warranty. The reason I put in custody which is a printhead soaking, a guarantee will be cancelled.

• Printer HP Photosmart C6380 replacement cartridge

  Need a replacement for a with number CB321WN Option 140 HP 564XL black.  I learned online HP chat that this cartridge is no longer available. A black product 564XL number 140 Option CN684WN of the order said.  I did it (ordered four) and when they arrived found they are a skinny cartridge not a cartridge of fat and about 2/3 the width of a need for replacement.  They also have a black circle on black box where the originals have a 5 sided block.  They are correct and why are they only 2/3 the width of origin.  Less ink more money?  They don't look as if they will fit in the printer.  Should I return this?

  HI - according the information I can find, these are the correct cartridges.  Here's a URL for your ink cartridges that work on the C6380:

  http://shopping.HP.com/en_US/Home-Office/-/products/-/-/CD028A?HP-Photosmart-C6380-all-in-one-printer&TargetPage=productsupplies&aoid=5504&lang=en&cc=us

  Looks like the 564XLs that you ordered should work just fine.  Unfortunately, I don't have any info on why the physical size would have changed.

  Hope that helps.

• HP Photosmart c309a ink cartridge black will not print

  I have a HP Photosmart model # 309 has all-in-One and now my black ink stopped printing. I ran all the tests; That is to say, aligned printheads, printheads cleaned, print a Diagnostic page and print a test without result page. My color will be printed, but when I try to print something from the internet or other, print the colors and the background is so low in black, it's unreadable. Hope you have solved the problem. My black ink shows that it is half full. My printer is 14 months old. Help.

  This widget could not be displayed.

• HP Photosmart C6380: print head problem

  I just replaced the ink cartridges in my printer and a message pops up saying (printhead problem remove all the cartridges, then lift gray latch and printhead, and then reinstall the cartridges and print head) I did it a dozen times now, and the message is still there, what should I please

  Hi @PC21,

  Welcome to the Forums of HP Support!

  I understand that you are at the reception and the error about the print head on your printer HP Photosmart C6380. I will definitely do my best to help you.

  I would like to try the steps in this guide, the 'Print head problem' or "print head seems to be missing or corrupt" message for HP Photosmart C6300 all-in-One Printer Series.

  In addition, you can try the solution in this video. Use at your own discretion.

  Videos: 564 HP & HP 920 ink printers of the series - printhead to hot water Flush.