Problem combining accounts ePrint and snapfish

I have problems connecting ePrint, because the connection gives me a popup saying: "" it seems that you have a Snapfish account and an account ePrintCenter, which use the same address. ". We will combine these accounts to make easier access to both services. »

I put my password of Snapfish, but it is declared "invalid". I have reset my password to Snapfish on a new, but it still does not accept the password. I tried clicking on "Forgot password?" in the context menu, and depending on the password reset procedure here, but still the popup does not accept my password and allow me to go further, unless I combined accounts.

Is there a way I can go beyond that?

Thank you

Matt

I sent Snapfish support ([email protected]) and asked them to remove my account. I can now connect to the ePrint Center ok.

Just in case this helps everyone who suffers from the same problem.

Concerning

Matt

Tags: HP Printers

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