Problem downloading HP Support Assistant

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• ENVY H8-1435: Cannot download HP Support Assistant

  Can someone link me to the last download HP Support Assistant?  I try and click download on the page of the driver of my PC and it just redirects me to the selection of the language for the main support site.  Same goes for all the other links I've tried.  I think the SoftPaq number is SP68201.  Thank you!

  Hello @jiyonguchi,

  I read your post on how you're looking to download the last download HP Support Assistant, and I'd be happy to help you in this case!

  The latest version for your operating system is 7.7.34.34 Rev.A, which can be downloaded by clicking on the following link.

  I hope this helps!

  Best regards

• How can I download HP Support Assistant?

  How can I download HP Support Assistant? Mine was damaged, and I deleted it because I saw the download. Now I can not find it.

  Pavilion dv7-1426nr 64bits visa

  Thank you to everyone.

  Hello

  You can download the latest version of HP Support Assistant from the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Kind regards

  DP - K

• Failed to update download - HP Support Assistant

  Hi all

  I have problem to check updates from HP using HP Support Assistant for the last two months. It always fail the download of updates.

  The most recent analysis on October 9, 2011.

  How to solve this problem? When I check the latest version of HP Support Assistant, he says it's the latest version.

  My computer is HP Pavilion dv7-6107tx Entertainment Notebook PC.

  Uninstall HP Support Assistant in Panel, programs and features. HP Support Assistant right click and select uninstall. Reboot the laptop.

  Then, download and install the latest version here:

  http://h18021.www1.HP.com/helpandsupport/HpSA.html

• serious problem with HP support assistant needs to close

  Presario SG3-110UK

  I downloaded an update for Assistant help now some time ago and I get an error "this application has encountered a serious problem and needs to close"-button to close the application or restart. Reboot Gets the same message.

  I uninstalled and reinstalled the application several times. It works once and then I get the error message.

  How to load a picture so that you can see what I'm talking about?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• Problems with HP Support Assistant

  I accidentally uninstalled HP Support Assistant. So I downloaded the Setup program for the program, but the software does not work properly. The problem is that it appears more Assistant support icon in the taskbar. In addition, when the software is opened is displayed for a few seconds a black window with a few things written on the inside. I used the installation program is the following: http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62291.exe

  Here are my computer details

  HP ENVY 15 Notebook PC

  Serial number: [under the direction of personal information]

  OS: Windows 8.1 64bits

  I hope someone can find a solution to this problem!

  Hi RedFrame,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 15 laptop and have the HP Support Assistant, problems or errors. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• Problem with HP Support Assistant

  When I open HP Support Assistant (in response to the message) it loads OK and when I press NEXT on the Welcome screen I get the homepage with a choice of 8 plates to the choice. Tile "updates and the updates" indicates that it is 'Important Update available' and when I click on the tile that will display the page 'updates & tune-up' with a total of 5 important updates selected for download.  However, that's all - none of the other links on this page responds to a click of the mouse and the button "Download & install" appears to be grey and has no reaction when clicked.

  I also get a message from my Norton security that there "by HP heavy CPU usage.

  Can someone out there please help?

  Longframbri

  Lets start with you help us by identifying your laptop completely.
  
  HP has made and sold more than a thousand different models of laptops and desktops over the years. It is difficult to help you if we don't know which specific model you own...
  
  Method #1: If the laptop boots into Windows, you can retrieve your product number by pressing Fn + ESC key.
  
  Method #2:
  Remove the battery and look in the compartment where the battery was installed. You should see a Service number with the printed part number and product name. Thanks for posting the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase.  Also post the CPU type and prepare operating system installed. (AMD or Intel). P/n in the following image is the number of the product.
  
  
  
  Your description of the issue would seem to indicate that an uninstall of the HP Support Assistant and the installation of the latest version would be a good starting point.

• Office using Intel h8 - 1520t with special configuration problems with HP Support Assistant 8.1

  Several days ago the wizard help notified me that I had to do an update review. It was an update Broadcom Bluetooth of a certain type. He had numbers, a slash and more after him.  I installed it.  He went through all the steps of installation, but not the last step.  Now, I get an error whenever I start up the computer indicating that BTtray.exe does not load and btwapi.dll is not found.  Initially, I had Windows 8 and upgraded to 8.1 shortly after buying the computer. I have a wireless network adapter N Premium and Bluetooth (R) (2 x 2).  The only wireless thing I use my keyboard and mouse. I don't use Bluetooth, I bought the Bluetooth with my new computer for possible future use. I can't get rid of this message at startup.

  In addition, since HP Support Assistant made this mess, I decided to uninstall it. I can't uninstall it.  I tried to reinstall what can or was not perhaps not a newer version and settle, tried to uninstall and couldn't.  The Support Assistant comes with the computer of Windows 8. Now, I can not open HP Support Assistant.

  Now comes the Windows Update and it keeps me providing a lot of optional software. I'm now trying all that they offer.

  I fixed it without doing a system restore.  I went the SWSETUP and found the original SP, which has installed the HPSA. Since it has been uninstalled in part and partly not. I reinstalled the original who put the MSI available again.  Then, once that he the reinstalled, I used the uninstall found in the same ESP under SWSETUP and removed.  It took everything with it that you had to go and I have no more problems. In addition, I had found HPSA running in the Manager of tasks and Services got deleted as they should have.  Bad installing Bluetooth which began the questions was related to the services that are running.  Because I'm not using Bluetooth, I roamed my computer and stop all the Bluetooth Services running.  I have all service packs, has not deleted because they are not hurt anything sitting there. I have no error message.  I was getting a network message and I do not use a network on my PC and I was getting the error MSI just try to uninstall HPSA.  The MSI error would leap upward when you try to uninstall using the control panel and it is because Windows could do not seem to find this program in the MS file.  The wrong program installed I think was linked to Widcomm, probably a program of Broadcom Bluetooth.   Windows tried to use 13c4ce.msi from the windows file to uninstall through Control Panel.  It does not work. The following issues have been resolved for btwapi.dll, BTTray.exe, 1316 network error and MSI error.  HPSA does not work in Windows 8.1 Pro 64 bit.  Updates are not correct and I think that it is better to get updates.  Even the online hp scan does not work. Find your computer and peripherals, it fails to find updates for you.   I have my hp printer works very well and set up properly and he always tells me that I need an update that I have.  HPSA would be great if it worked. Interesting that somehow Windows Update picked up that my computer had been messed up and showed two updates that were made some time it y a. I reinstalled and no problem from that. Thank you. I learn to my new hp!

• Download HP support Assistant

  I want to download the HP Support Assistant for my laptop Windows 8.1. Where can I find?

  Hello:

  The last assistant support software is to W8.  You can try and see if it works...

  http://h18021.www1.HP.com/helpandsupport/HP-self-support.html

• Re: Cannot download HP Support Assistant

  When I click on your link, I am always shooting to launch page to choose the language. I accepted cookies. And I tried I have chrome and IE.

  Hello @kaspermoller,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post about how you are not able to download the HP Support Assistant for Windows 8.1, and I'd be happy to help you in this case!

  To install the software, I recommend you click on this link to download.

  I hope this helps!

  Best regards

• Problem with HP Support Assistant on Win7 64-bit

  I have installed my HP Pavilion m9470gr support page hp support assistant. After installing, I ran the application.

  The application started normally, and it shows a window with the title "collection of information...". ». Then, the application does not respond even if the Task Manager indicates it is running.

  Can someone help, please? Thanks in advance.

  I appreciate your help, but I solved the problem yesterday by installing an earlier version of the hp support assistant (version 4.2.8.3). Thanks for your interest.

• 2000 - 351NR: hard to find where to download HP support Assistant.

  Hello. I'm trying to re install Support Assistant for my laptop, but when I select the country wherever I live, it brings me right back to the main support page, when I start. I don't know if I'm missing something, or I'm doing it wrong, it would be appreciated if I could get some tips for that matter. Thank you!

  Hello:

  This version should work for you...

  http://h20566.www2.HP.com/hpsc/SWD/public/detail?swItemId=vc_144410_1

• HP Envy 13-d053sa: problem of HP Support Assistant

  I recently bought this laptop with 10 months warranty still on it. HPSA introduced a message asking me if I wanted to download available updates, and I started the process. It was 'download' for two hours now, with no activity on wifi according to the Task Manager. Should it take this long?

  Edit: I just cancelled that and opens her so that I could request a download manually. SA says there is no update is available, so why ITS flag of the updates available in the first place?

  Sorted.

  I downloaded the update for HPSA and he ran, a lot of activity of Wi - Fi, but it has only identified an update if necessary.

  Then I went to the Device Manager and went through all the devices in their turn, find many necessary updates.

  Now who does not inspire confidence in HPSA, but I know what to do in the future.

  Thanks for your help Sparkles1.

• HP15-ac103na: HP Support Assistant on the new laptop

  Hello

  I have a new notebook HP15 running WIndows 10, so I'm new to all this.

  The HP Support Assistant icon appeared in the taskbar with a double exclamation point on it.  When I move the mouse over it, it says "Significant action", but when I click it, there is nothing I can do.  HP Support Assistant window is disabled by a screen of welcome in front of her, and the next in the Welcome screen button is also disabled.  So I can choose my preferences to update etc, but I can't turn them on or go beyond the Welcome screen.

  Is it me, or is there something wrong?

  peterw29

  Let me welcome you on the HP forums!
  
  I read your post about the problem of HP Support Assistant and wanted to help.

  You can try to download the latest version of this page and see if it works: HP Support Assistant. HP® Official Site

  But if that doesn't fix it, why not just let HP repair at our expense!
  
  You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• HP Envy m6 1105dx: HP Support Assistant does not open

  I can't open HP support Assistant. It was working fine. I read about the update to the latest BIOS and drivers to prevent the thermal shutdown. So I solved this problem by updating the latest BIOS and drivers. After that HP support Assistant does not open.

  I tried to uninstall and install. I did the system recovery - undo basically worth more of a day's work, updating things. Still can not HP support Assistant to open.

  Although the search of this forum, I found that many people have had this problem. We are recommended to update to the latest drivers. But if you do this, then you have other problems.

  We buy computers to help us do our job. But it's frustrating when we meet to spend days trying to bypass a system that does not work properly.

  Help, please!

  Hello! @RBpromise, thanks for the reply.

  That you were unable to download the support assistant by using the link provided.

  Please download HP support assistant using the link below.

  Link: http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77062.exe

  I would like to know if it works!

  Have a great day!