Problem downloading iTunes

Recently, I tried to upgrade to the latest version of iTunes.  The installation froze and since then I can not download iTunes ("is there a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your provider staff or the support package).  I tried to go into the Apple software update, but I get a message "the parameter is incorrect." I have no idea where to go from here. Any help would be greatly appreciated. Thank you!

Windows 7

Try to repair the Apple Software Update of the programs and features Control Panel, then see if iTunes installs normally.

If not for general advice see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

TT2

Tags: iTunes

Similar Questions

  • Problem downloading itunes for Windows Media Center Library

    Error code indicates that I have a missing codec?  Where can I find it and how do I install it?

    Hello

    You try to move the files to iTunes library to the library in Windows Media Center?

    Visit the following link and check out the following links.
    a. file types supported by Windows Media Center
    b. add multimedia files to Windows Media Center.
    c. Codecs: frequently asked questions.

    Link: http://windows.microsoft.com/en-us/windows7/File-types-supported-by-Windows-Media-Center

    Hope this will help you to understand the types of files supported by Windows Media Center and install the required codec.
     
    Kind regards
    Syed V
    Answers from Microsoft supports the engineer.

  • Problem downloading itunes on Vista

    The error reads as follows:

    An error occurred during the installation of Assembly
    ' Microsoft.VC80.CRT, version = "8.0.50727.4053", type =
    "win32", publicKeyToken = "1fc8b3b91e183b", process
    orArchitecture = 'x 86' '. Please refer to help and support the
    For more information. HRESULT: 0X800736FD.

    I have a Dell, Windows Vista (Vista Home Premium)

    Is a flaw that causes the error to occur?
    I am also unable to download QuickTime which is also required and available on apple.com

    And where's a phone number that I can call microsoft for support? It's very frustrating not being able to talk to a person.

    Microsoft Technical Support phone numbers
    http://support.Microsoft.com/kb/319726/en-us

    Microsoft U.S. Office locations
    http://www.Microsoft.com/about/companyinformation/usaoffices/en/us/default.aspx

    Online Assisted Support options
    http://support.Microsoft.com/select/default.aspx?target=assistance

    Microsoft contact information - Is supported by the phone number, Email
    http://support.Microsoft.com/GP/phonelist#phone

    There is a time limit on how long Online Support is available to you the spirit, to get the thing to work seems to involve jumping through hoops in my opinion.   Some things you have to do is to add sites to the IE Trusted Sites, allow ActiveX to run and possibly start IE by right clicking and selecting the option 'run as administrator '.  Even in this case it can be successful, I am yet to find someone who contacted Microsoft through their online Support successfully, I suppose it should work, otherwise the person at the end of the right Microsoft got a real cushy job.

  • problem downloading itunes library to ipod preowned

    Not technically savvy, but I bought a preowned ipod and I try to "wipe" and upload my itunes library to it.  I get an error 'Code 2' and he tells me that it is uninstall the ipod.

    Any thoughts?

    Have you tried a different USB Port on the system? Also, have you tried to disconnect the iPod, restart the computer, plug it in and try again?

    Update iPod
    http://support.Apple.com/kb/HT1483

    Check if the synchronization is working after updates.

    For additional help, visit the Apple forum:

    http://discussions.Apple.com/category.jspa?categoryID=204

  • Asslam o aliakum. I have a problem with itunes 12.3.2 it is not downloaded the 10 windows and when I connect m iphone with itunes and want to update to 9.2 says please download itunes new version for ios 9.2... help me with this... How to solve this probl

    Asslam o aliakum. I have a problem with itunes 12.3.2 it is not downloaded the 10 windows and when I connect m iphone with itunes and want to update to 9.2 says please download itunes new version for ios 9.2... help me with this... How to solve this problem.

    Greetings Dani56777,

    Thank you for using communities Support from Apple!

    I understand that you run Windows 10 and you must update iTunes to the latest version so that your iPhone will be recognized when connected. I do not know if you receive an error when you try to update iTunes or not.

    If you need information on how to update iTunes, please follow the instructions in the following link.

    Download the latest version of iTunes for Windows - Apple Support

    If you receive an error or alert, you can consider removing iTunes and all of its associated components and then reinstalling fresh iTunes on your computer. That would give you the latest version of iTunes. If you need execute this process, please follow the steps described in the following article.

    Remove iTunes Control Panel and its associated components

    Use the control panel to uninstall iTunes and software components in the following order:

    1. iTunes
    2. Apple Software Update
    3. Apple Mobile Device Support
    4. Hello
    5. Apple Application Support 32-bit
    6. Apple Application Support 64-bit

    On some systems, iTunes can install two versions of the Apple Application Support. What is expected. If both are present, do not forget to uninstall both versions.

    Do these elements in a different order, uninstall or uninstall only some of them. This could have unintended effects. After you uninstall a component, you may be asked to restart your computer. Wait to restart your computer until you finish remove all components.

    Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

    Have a great day!

  • Problem opening after downloading itunes

    I downloaded itunes successfully on my desktop (XP), but my response to re enter my password to icloud, Data Protection closed the prog. I can't get around that despite my settings of all the senses. Advice please. Makes me nutz.

    Hi William,.

    Thank you for keeping us posted.

    I suggest you perform the steps in the section provided.

    removal of iTunes/Quicktime / resettlement problem

    https://discussions.Apple.com/thread/3148163?start=0&TSTART=0

    If the problem persists, post the question in the Apple support forums.

    https://discussions.Apple.com/index.jspa?view=discussions

    Hope this information helps. Get back to us if you have more queries about Windows.

  • When you try to download iTunes I get the following error ' there is a problem with this windows package install a program required for this install complete could not be run.

    Problem Windows install

    When you try to download iTunes I get the following error ' there is a problem with this windows package install a program required for this install complete could not be run.

    I looked at several forums and tried cleaning patches, etc they suggest.  I also tried to download Windows Installer 4.5 but keep says "the update does not apply to my system" (I tried all.)

    I am running Windows Vista and have downloaded the service pack 2 (one remedy suggestions!)  Someone out there has a solution?

    Hello, Atwitsend...,

    Try to repair.
    Go into Add Remove Programs, then select Apple Software Update > change > repair.

    If this does not work, try to uninstall. .

    Remove and reinstall ITunes, Quicktime, and other software components
    http://support.Apple.com/kb/HT1923

    Download the iTunes Installer and save it on your desktop.

    http://www.Apple.com/iTunes/download/

    Try to install iTunes using the installer that you saved.

  • problem installing Windows while trying to download itunes

    I am trying to download itunes and I always get an error to Windows Installer. I tried all of the corrective actions; uninstalling, reinstalling, revo, etc.. I don't know what to do now.

    The computer is an Acer. Windows Vista. 32 bit OS. x 86.

    Trying to download ITunes 9. I was able to download fully on computer, but the application would never open. The tab on ITunes has had an error in it. Could that cause problems with it? Started having problems with it when I updated about a month ago.

    Please can someone help? I think maybe I should just clear everything and start over with my backup disks. I don't mind what to do if someone thinks it will work.

    Thank you

    Kim

    Download, install and run the Windows Installer cleanup Utility at: http://www.softpedia.com/progDownload/Windows-Installer-CleanUp-Utility-Download-18442.html and then try installation again to see if that helped.

    If that doesn't work, put the installation on your desktop icon and right-click on it and click on run as administrator and see if that makes a difference.

    If not, request the assistance of the technical support forums and iTunes at: http://www.apple.com/support/itunes/ and http://discussions.apple.com/category.jspa?categoryID=149.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Download iTunes for Windows 10

    I am trying to download iTunes for Windows 10 and get these two messages:

    The feature you are trying to use is on a network unavailable resource.

    And...

    Cannot remove the older version of iTunes. Contact your technical support group.

    Can someone please help?

    Kind regards

    Fred.

    Take a look at this trick of CSA provided by the user to help with iTunes and Windows troubleshooting. Take the time to read through the tip of all, and then follow the instructions to your problem. Troubleshooting problems with iTunes for Windows updates

    Turingtest2 has compiled the most comprehensive list of iTunes and Windows troubleshooting tips. You should be able to get your problem fixed with this tip sheet.

  • What happens if the PC I just downloaded Itunes on & connected to, does it display not all devices?

    What happens if the PC I just downloaded Itunes on & connected to, does it display not all devices?

    Hello 2sealadies!

    Thank you for joining the communities Support from Apple! Looks like you have a problem with your iTuens on Windows 10 not to recognize your iPhone. I know how important it is that the iPhone is recognized by iTunes. Read this article with steps If iTunes does not your iPad, iPhone or iPod. Specifically, after the first series of measures:

    If you are using a Windows PC

    1. Open Device Manager by following the steps for the version of Windows that you have:
      • Windows 10: Click the search box in the lower left corner, type Device Manager and press ENTER. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
      • Windows 8: loose in the right edge of the screen. Press search and enter the Manager devices, and then click Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
      • Windows 7: click on > Control Panel > system and Maintenance > Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
    2. Even if you do not find the Apple driver, follow the steps below, based on what you see or don't see.

    The pilot and
    No symbols

    A down arrow
    by the driver

    Exclamation or
    question mark by
    the pilot

    No Apple Mobile
    USB device driver

    You don't see symbols next to the Apple Mobile Device USB Driver

    If you do not see , , or of the Apple Mobile Device USB Driver, look for third-party software conflicts. Then if you still need help, restart your Apple Mobile Device Service or contact Apple technical support.

    You see an arrow down

    If you see next to the Apple Mobile Device USB Driver, the driver with the right mouse button and choose enable from the context menu. Then if you still need help, contact contact Apple technical support.

    You see an exclamation point or question mark

    If you see or the Apple Mobile Device USB Driver, right click on the entry, then manually update the Apple Mobile Device USB driver.

    You do not see the Apple Mobile Device USB Driver

    1. Disconnect your device from your computer.
    2. Save a screenshot by pressing the Home button and sleep/wake button of the device button at the same time. The screen should Flash briefly.
    3. Reconnect your device to your computer.
    4. If you see one of these sections in the Device Manager, expand them:
      • Imaging devices
      • Other devices
      • Portable devices
      • USB Bus controllers

    Now, locate the entry that recognizes the device as a camera. You should see 'Apple IPhone', 'Apple iPad' or 'Apple iPod '. Right-click the device entry, and then manually update the Apple Mobile Device USB driver.

    If a single unknown device appears, follow these steps:

    1. Right click on the unknown device entry.
    2. Choose Properties from the context menu, and then click the Details tab.
    3. In the drop-down menu, select hardware IDS.
    4. If the ID begins with something other than USB\VID_0000 & PID_0000, go into the Device Manager and right click on the entry for device unknown, and then manually update the Apple Mobile Device USB driver.
    5. If the ID begins with USB\VID_0000 & PID_0000, then follow the remaining steps.
    6. Unplug the unit and remove all the USB devices on the computer.
    7. Shut down the computer, and then turn it back on.
    8. Reconnect the device, tests of each USB port for about 30 seconds to see if the device is recognized.
    9. Test with a different, checked 30-pins-USB or the lightning-connector-cable-USB, if they are available.

    If you still need help, contact Apple technical support.

    Manually update the Apple Mobile Device USB driver

    If one of the sections above directs you to this section, you should already have right click on an entry in the Device Manager. Now, follow these steps:

    1. Choose update driver software.
    2. Choose "Browse my computer for driver software."
    3. Choose "Let Me pick from a list of drivers for devices on my computer.

  • Click the disk button. If this is not available, choose a category of devices such as Mobile phone or storage device, if in the list.
  • Click Next. You should see the disk button.
  • Click Browse and navigate to C:\Program Files\Common Apple Mobile Device Support\Drivers.
  • Double-click the file "usbaapl. If you have a 64-bit version of Windows, this file will be called "usbaapl64". If you do not see here "usbaapl64" is not a Drivers folder, look in C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers.
  • In the disc window, click Open, and then click Next and then click Finish.
  • Windows installs the driver. If a message indicates that the software that you install "not passed the Windows Logo test", click on continue. You can get help with other common errors and the error code numbers in this Microsoft article.
  • Open iTunes to make sure that iTunes recognizes your device. If not, Restart the Apple Mobile Device Service.
  • See you soon!

  • When I download itunes on my pc, I get an error of analysis package, any help?

    "When I download itunes on my pc I get a parse error in the package, any help?

    Hello xlAdrenaline,

    Thank you for using communities of Apple Support.

    If I understand your message that you receive a packet parse error when you try to install iTunes on your Windows PC. The following article has some great not to help solve this type of problem:

    If you see an error message "Windows package install" when you try to uninstall iTunes from your PC

    Best regards

  • will not download Itunes using Windows 10

    whenever I try to download and install iTunes, I get a message saying thanks for the installation but it never downloads or installs iTunes. I had problems with iTunes, then I uninstalled later I went to apple.com and I can't for the life of me to download or install iTunes.

    Check and sure for a complete uninstall of itunes from your pc. ThenTry download itunes, if the same problem recurs, try after some time.

  • Download iTunes to recognize my iPhone 6 times out of 10 Windows.

    I use iExplorer to backup my iPhone 6.  When I was a little cleaning up files via Panel control WIndows 10 I deleted iTunes on my PC because I never use it. (I did not remove a file or a program that did not have a name that I recognized as an application I installed, but no longer use.  If I had doubts, I did not hit delete.)

    After I deleted iTunes iExplorer would not see my phone, I found. It turns out that iExplorer using iTunes. So I downloaded and reinstalled the 64-bit version of iTunes for Windows 10.  (iExplore said if your phone is not recognized, verify that it is recognized in iTunes first. So I've been focused on fulfilling that.)

    I'm sure that iTunes is updated.  I've updated the iOS on my iPhone 6. I made 10 Windows is updated. When I plug my iPhone on my PC using a USB cable, the computer asks me if I know the PC and let him access to my iPhone. So I know that the phone is recognized by the PC through the cable.  But when I go to iTunes and pull down the FILE menu and select DEVICES, everything is gray.  I tried the update level, reboot, reboot and connect it in different orders, using different USB cables, using different USB ports on my HP PC Envy.  iTunes will not see my iPhone as it was when I bought my Windows 10 PC.

    Today, someone suggested that I try another PC.  Then at work, I downloaded iTunes on my Windows 7 PC. Once it was installed I plugged my iPhone with a USB cable.  iTunes recognized my phone without problem.

    Then I came home and uninstalled iTune.  Then I downloaded a new copy and reinstalled.  He still does not recognize my phone.

    What Miss me?

    Did you just use Control Panel to remove iTunes? If so, you did not uninstall completely. See this support document for instructions on how to remove and reinstall iTunes properly. Remove and reinstall iTunes and the components of the software for Windows 7 and later versions - Apple Support

    If that's not enough, then see this document of support for the other steps to download iTunes recognizes your device troubleshooting. If iTunes does not your iPad, iPhone or iPod - Apple Support

  • problem updating itunes

    I update itunes to 14.2.2 and after downloading the file, I get a message that says "the installer has insufficient privileges to edit this file C:\program\files\itunes\itunes.resources\ca.lproj\DevicePrefsGeneralAppleTVStre aming.itxib.

    I tried to change the access privileges for this file, gel itunes and reinstall, etc., but it does not work.

    any help would be appreciated. I am running windows 10

    General advice for troubleshooting when iTunes is unable to properly install (and reinstall or repair it does not) are to remove not only iTunes, but ALL the components, restart, remove the target installation files and reinstall.  See the excellent iTunes to turingtest2 Windows Troubleshooting Guide at:

    Troubleshooting problems with iTunes for Windows updates

    especially the section:

    Remove and then reinstall iTunes and other software components

  • There was a problem downloading the software for the iPhone error - 39

    My iPhone 4S device is disabled, connect to iTunes, when I was connected to the laptop cannot restore and give this massage:

    There was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (-39).

    Make sure that your network settings are correct and your network connection is active. or try again later.

    Hi mgdabko!

    I see that you get an error message when you try to connect your iPhone to iTunes.  I know it's important to have your iPhone works properly, and I'm happy to provide assistance.  39 error often indicates there is a problem with the internet connection you are using, so you should try another Internet if possible.  You can also try all the advice in the following article:

    If you see an error when you update or restore your iPhone, iPad, or iPod

    Thank you for using communities of Apple Support.

    See you soon!

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