Problem! Downloading the wrong version of customers
as the title says I have received emails from customers say they have just paid for one of my apps and downloaded but it does not work they do not find the theme, and when I go to check their bad review, he said: they have downloaded the version for OS 5.0 and they were supposed to download the version for OS 6.0 what is the problem with this appworld? I went to check that all the versions have the correct devices. and they are ok! Help please
OK for everyone having this problem too:
This is because the devices will want to download thie out higher that supports of their device. 2.0 is greater than 1.0, so all deivce that is supported on both version will get 2.0, not the older 1.0.
With regard to the Minimum, OS6.0 OS devices will download the bundle OS5.0 unless you have a plan in the new version with minimal OS 6.0 to support these models.
Thank you, Ryan.
Tags: BlackBerry Developers
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