Problem event name: APPCRASH application name: explorer.exe app Version: 6.0.6002.18005
Please could someone help? I copied stuff from a friend on an external hard drive of mine. It is possible to go on the drive when it is connected and other records, but as soon as I try to go in this specific folder Windows Explorer crashes. My anti-virus software, Avast is up-to-date and I scanned this file, but it captures not all viruses.
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: ffdshow.ax
Fault Module Version: 1.1.3800.0
Timestamp of Module error: 4d911aca
Exception code: c0000005
Exception offset: 0019d26b
OS version: 6.0.6002.2.2.0.256.6
Locale ID: 7177
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409
Fault Module name: ffdshow.ax
Tags: Windows
Similar Questions
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I almost didn't post this because there are so many entries with this error. But after about 20 minutes of research, I couldn't find one that was exactly what happened to my computer.
I use a laptop Dell Inspiron 1501 with Vista Home Premium. The computer is a few years old. I've never had a blue screen before. I always run the MS. updates I run a scan for viruses from McAfee weekly. I try my best to clean up my computer and stay away from suspicious websites.
Last night, I was using WiFi cafes of a grocery store. I closed my computer and I got a blue screen with lines vertical white sparkles. Instead of the end of the shutdown sequence, the computer restarted. I could stop from the log in window successfully.
When I started the computer later in the evening, I received a message window:
"Windows has recovered from an unexpected shutdown. Windows can seek a solution the next time you're online. »
The rest of the message is at the bottom of this post.
I was able to open the file of text below. That is what it says:
-------------------------------------------
Windows NT Version 6.0 Build: 6002 SP2
Product (0x3): Vista (TM) Home Premium Windows
Edition: HomePremium
BuildString: 6002.18267.x86fre.vistasp2_gdr.100608 - 0458
Flavor: Multiprocessor Free
Architecture: X 86
LCID: 1033
-------------------------------------------I worked on my computer for awhile. I don't have Internet access at home.
An hour later, I got the same blue screen when I stopped my laptop.
The same sequence of events took place: instead of the end of the shutdown sequence, the computer is restarted. I could stop from the log in window successfully.I immediately started the computer again. I received the same message window.
I made a few changes in a Word file just to keep the computer running some time before stopping again. I don't have the blue screen this time. I repeated start-up and shut down the computer several times after that and didn't get the blue screen or message.I don't have the message when I started my computer this morning. I use WiFi to a library this morning.
I should also add that last night when I booted my computer and connected to the WiFi at the coffee shop, I received a message that FireFox has an update. I installed this update successfully. I thought I read somewhere online that the most recent version was giving problems to Windows users. I can't find this article. But I just thought I would add to this detail. I uninstalled FireFox just to be safe.
I would also add that the strange behavior, only that I noticed when I used the WiFi is that I could not access the MSN.com or HotMail/Live Mail log in pages. The pages would simply not load. All other website worked/load very well.
So, can someone give me details on what happened to my computer? It's going to be OK? Do I need to run a virus scan? From what I've read in other posts "blue screen", it might be a hardware problem. But, I don't really have a good answer that satisfies me. My computer seems to be OK for now.
Please let me know if you need more information.
Sincerely,
Marz
--------------------------------------------------------------------
Here's the rest of the message I received:
--------------------------------------------------------------------Signature of the problem:
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033More information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 12000000
BCP3: A0D1F9AC
BCP4: 00000000
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files helping to describe the problem:
C:\Windows\Minidump\Mini102910-01.dmp
Name]\AppData\Local\Temp\WER-92796-0.SysData.XML of computer C:\Users\[My
Name]\AppData\Local\Temp\WER9919.tmp.version.txt of computer C:\Users\[MyThe setting on my computer has "Kernel Memory Dump".
I put it to "Small Memory Dump" as the blog said.
My computer works normally since these two incidents. But it would be good to know what happened.
I don't know if I'll be coffee anytime soon. I don't know if it was something with the WiFi or Web sites. I thought it was strange that wouldn t Microsoft sites. I ran McAfee scan later and he did not find a virus.
Now, I'm using Google Chrome. I like it a lot. It seems a little faster than IE or FF.
-
problem signature: problem event name: bluescreen: stop 0xA
Problem event name: bluescreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information on the problem:
BCCode: a
BCP1: 000000F0
BCP2: 0000001 B
BCP3: 00000001
BCP4: 836E75AE
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1Hello
Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot the BlueScreens - top 3 methods (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65----------------------------------------------------------
BCCode: 0a 0x0000000A
Check these KB
Error message on a blue screen on a computer that is running Windows 7 or Windows Server
2008 R2: "STOP: 0X0000000A"
http://support.Microsoft.com/kb/979444Stop error message on a computer that is running Windows 7 or Windows Server 2008 R2 and
who has the iSCSI storage: "0x0000000A"
http://support.Microsoft.com/kb/979711Those and 5 other KB Articles are available
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x0000000A&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10-----------------------------------
BCCode: 0a 0x0000000A
Drivers could be at fault, however the problems of disk or security/antivirus/antispyware products are
just as likely to be the root cause that they can force a driver to corrupt or go out of bounds.
The video driver or something affecting it would be questionable.Make sure that the drivers, BIOS and chipset of low-level drivers are all updated by checking manually
system manufacturer and device manufacturers sites.Below I'll post a generic bluescreen convenience store and in the next message how to upgrade
drivers and BIOS as well as controls memory.-----------------------------------
BCCode: 0a 0x0000000A
Cause
This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.
The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.
If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.
Solve the problem
If a kernel debugger is available, get a stack trace.
To resolve an error caused by the faulty device driver or service system, BIOS
- Restart your computer.
- Press F8 to character-based menu that displays the choice of operating system.
- In the Windows Advanced Options menu, select last known good Configuration . This option is most effective when a pilot or a service is added at a time.
To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
- Check the system log in Event Viewer for error messages that may identify the device or driver that caused the error.
- Try disabling the cache in memory of the BIOS.
- Run the diagnostics of equipment provided by the manufacturer of the system, in particular the scanner memory. For more information about these procedures, see the manual of your computer.
- Make sure that the latest Service Pack is installed.
- If your system has cards (SCSI) small computer system interface, contact the card manufacturer for updated Windows drivers. Try to disable sync negotiation in the SCSI BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
- For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port. Also, check each IDE device to the right setting master/slave/stand alone. Try to remove all IDE devices except for the hard drives.
If the message appears during installation of Windows, make sure that the computer and installed devices are listed in the list of the products tested Microsoft Windows market.
Comments
Before upgrading to a new version of Windows, remove all third-party device drivers and system services and disable any antivirus. Contact software manufacturers for updates of these third-party tools.
BCCode: 0a 0x0000000A<-- read="" this="">-->
* 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-==================================================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during ' blue screen
of death "crashes and displays the information about all crashes in one
Table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista (also Windows 7) Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlHow to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
-
I use Windows Vista. Recently Im facing problem when PC startup. PC will not boot from iteration 4/5 of the time and the boots, then blue screen... once properly boots he invites ivem error.
Someone knows this problem and the solution for it.
Signature of the problem:
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033More information about the problem:
BCCode: f7
BCP1: 8039989A
BCP2: 8EA75AEB
BCP3: 7158A 514
BCP4: 00000000
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1Files helping to describe the problem:
C:\Windows\Minidump\Mini110211-01.dmp
C:\Users\Manoj\AppData\Local\Temp\WER-79513-0.SysData.XML
C:\Users\Manoj\AppData\Local\Temp\WERC0ED.tmp.version.txtRead our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x04090xF7 bug check code
http://msdn.Microsoft.com/en-us/library/ff560389 (v = VS. 85) .aspxSend a copy of your dumpfile as a shared file on your disc of sky with a link here.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65 -
I have a problem in my laptop,
This is the detail of the problem.Signature of the problem:Problem event name: BlueScreenOS version: 6.1.7601.2.1.0.768.2Locale ID: 1033More information about the problem:BCCode: c000021aBCP1: FFFFF8A000099840BCP2: 0000000000000000BCP3: FFFFFFFFC0000001BCP4: 0000000000100620OS version: 6_1_7601Service Pack: 1_0Product: 768_1Hello
STOP: 0XC000021A
Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
(not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.Cause
This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.
Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.
Solve the problemRun the kernel debugger is not useful in this situation because the error occurred in a user mode process.
Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.
If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.
Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.
Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.
STOP: 0XC000021A<-- read="" this="">-->
* 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not have to try
repair, you can borrow a friends because they are not protected against copying. You can also buy the physical
discs of the machine system good cheap that you already own windows (you will need to reinstall
If necessary). You can also repair disks on another computer.Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during "blue screen of death," collisions
Displays information on all the "crash" of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Repeat question - problem event name: Bluescreen
My PC has been blocking maybe once a week. The PC had VISTA on it before and had no problem. I've recently switched to Windows 7. That's when the problem started. Windows is up to date will all updates. The right computer screen turns white and static blue which is distorted. The question that popped up last was:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
More information about the problem
BCCode: 19
BCP1: 00000020
BCP2: 8540 000
BCP3: 8540 300
BCP4: 08600000
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
The computer is:
Toshiba Satellite L305D-S5900
AMD Athlon (TM) 64 X 2 Dual - Core TK-57 1.90 GHz processor
3.00 GB RAM (2.87 GB usable)
32-bit operating system
Windows 7 Professional with Service Pack 1
The events that occur when blockages of the system is:
Error 16/04/2013 09:48:29 EventLog 6008 none
Error 16/04/2013 09:48:32 BugCheck 1001 none
Critical kernel 16/04/2013 09:48:15-41 (63) power
Error 16/04/2013 core 09:48:17 - EventTracing 3 Session
I tried to watch the mini dump but I don't know which application to open it in without being random characters.
I ran a test of memory but don't know which.
Any ideas how to fix and links to patches would be appreciated.
Thank you.
Hello
Thanks for the detailed description of issue.
I suggest to consult the following suggestions and check if it helps.
Resolve stop (blue screen) error in Windows 7
http://Windows.Microsoft.com/en-in/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
WARNING CHKDSK:
Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
System Restore Warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
Clean installation WARNING: Back up your files before you begin reinstalling Windows, even if you're reinstalling Windows on a hard disk partition. A clean installation replaces the current version of Windows and all personal files.
I hope this helps. If the problem persists, or if you have questions related to Windows please get back to us. We are happy to help you.
-
Problem event name: Blue Screen, locale ID: 1033
Hello
I have a HP Pavilion computer with windows vista home premium. The computer was working well, but for the last ten days, he began to be planted in the middle. When I try to start it, it is not able to boot and start in safe mode. I get the following problem description
Problem event name: BlueScreen
OS version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
More info
BCCode: 116
BCP1: 8A36D008
BCP2: 8DC9CF40
Also sometimes when the computer starts in safe mode the screen is split horizontally two equal haves. I tried to restore the system to an earlier date when I have not had the problem and everything seems to work fine for a day or two, but again, the problem has started to come. Can someone help me please in the present.
Thank you very much!
Bug Check 0 x 116: VIDEO_TDR_ERROR
This indicates that an attempt to reset display driver and recover a timeout failed.
Update the drivers of graphics card, updating the BIOS and check the RAM for errors.
In ADDITION, install the Vista Sp1 and Sp2, you always use Vista RTM!
André
"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/
-
my computer still restarts and gives me this message and I don't know what the problem
Signature of the problem:
Problem event name: BlueScreen
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033More information about the problem:
BCCode: 116
BCP1: 84E25510
BCP2: 8E8389B0
BCP3: 00000000
BCP4: 0000000C
OS version: 6_1_7600
Service Pack: 0_0
Product: 256_1Files helping to describe the problem:
C:\Windows\Minidump\080914-17300-01.dmp
C:\Users\ahmed\AppData\Local\Temp\WER-28220-0.SysData.XMLRead our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txtService pack 1 update. -
Just replaced main hd, reloaded win7 and spent the last days of torque tuning system and now the 2nd today a system crash: blue screen. thought with a new disk and memory, which was bad, new W7 and meticulously careful re - build I have no breaks down for awhile. Any thoughts on this, and of course, all the solutions?
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
More information about the problem:
BCCode: 19
BCP1: 00000003
BCP2: 8579FDE8
BCP3: 8551FDE8
BCP4: 8579FDE8
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\022313-22125-01.dmp
C:\Users\INTL1\AppData\Local\Temp\WER-34265-0.SysData.XML
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
Hi Al Adams,.
Welcome to Microsoft Community where you can find the answers related to Windows.
As a pet the description provided, looks like you are facing a hard time with the Windows 7 operating system.
BCCode: 0 x 19 00000019: this could be drivers programs antivirus/antispyware/security and other materials are also likely causes. Update of the great drivers and BIOS would be the best plan of attack. If we must also try to uninstall your antivirus/security as a test.
Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
I suggest you to use Driver Verifier to identify issues with Windows drivers for advanced users:
http://support.Microsoft.com/kb/244617
Using Driver Verifier: http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx
See the steps in the following Microsoft article and check.
Resolve stop (blue screen) error in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7Notes:
Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.
Keep us informed on the status of the issue.
If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.
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Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
More information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005726B30
BCP3: FFFFFA8005726E10
BCP4: FFFFF800031E0460
OS version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files helping to describe the problem:
C:\Windows\Minidump\111812-128154-01.dmp
C:\Users\Roberto Martinez\AppData\Local\Temp\WER-181694-0.sysdata.xml
We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.
If you are overclocking stop. (chances are that if you are unsure if you are, you are not)
To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".
The procedure:
* Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
* Zip up the copy.
* Join ZIP archive to your message by using the button (attachments) "trombone".
* Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.
To ensure the minidumps are enabled:
* Click Start, in the search box, type: sysdm.cpl, press ENTER.
* On the Advanced tab, click Startup and recovery... Settings button.
* Make sure that automatically restart is unchecked.
* Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
* Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Please also run MSinfo32 and download the output as well.
To run MSinfo32 please go to start > run > MSinfo32
Go to 'file', 'save' and download the PDF is saved with the DMP
(Instructions for XP, Vista, Win 7, Win 8) -
Signature of the problem:Problem event name: BlueScreenOS version: 6.1.7601.2.1.0.768.3Locale ID: 1033More information about the problem:BCCode: 1000008eBCP1: C0000005BCP2: 8B2BD7E0BCP3: 8F03F924BCP4: 00000000OS version: 6_1_7601Service Pack: 1_0Product: 768_1Files helping to describe the problem:C:\Windows\Minidump\090912-29265-01.dmpRead our privacy statement online:http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409If the online privacy statement is not available, please read our offline privacy statement:C:\Windows\system32\en-US\erofflps.txt
Hello
Driver Verifier can help find some BSOD problems:
Using Driver Verifier to identify issues with Windows drivers for users advanced
http://support.Microsoft.com/kb/244617How to solve the problems of driver in Windows Vista or 7.
http://www.WinVistaClub.com/T79.htmlUsing Driver Verifier
http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspxHow to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver
Driver Verifier
http://www.techsupportforum.com/2110308-POST3.htmlUsing Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.phpHow to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver
You can disable the driver verifier
http://support.Microsoft.com/kb/244617Start - type in the box search-> auditor/Reset hit enter to disable
BlueScreenView lets you know if there is a driver specified in the error message. Also check
with MyEventViewer at the blue screen. If necessary, you can post the minidumps
Thus, they can be analyzed.
-------------------------------------------------------------------------------------------------------------------
References to Vista also apply to Windows 7.It's my generic how updates of appropriate driver: (look for updates to the BIOS and the driver).
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, this leaves ONE of Windows updates, but it will not install the drivers who will be generally
be older and cause problems. If updates offers a new driver and then HIDE it (right click on it)
and then go look for new ones manually if you wish.Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/==========================================
Tests of memory intercept all errors such as memory do not match (possible even for sticks
seemingly identical) and when the faster memory is placed in system behind more slowly
memory. So it is best to also exchange the rods in and out to check these even if all memory
tests fail show a problem.To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.orgFor Vista/Windows 7 memory diagnostics tool
Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
RUN AS ADMIN follow the instructionsWindows Vista: How to scan / test your memory with Windows Vista memory or RAM
Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Problem event name: APPCRASH
Application Name: firefox.exe Application Version: 23.0.1.4974 Application Timestamp: 520bc252 Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18881 Fault Module Timestamp: 51da3e27 Exception Code: c0000005 Exception Offset: 00066448 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 2057 Additional Information 1: bfef Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863 Additional Information 3: bfef Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
See if you can locate the program that belongs to the bitguard dll and uninstall this program.
- http://windowfdb.com/q.php?q=BitGuard-dll-c-ProgramData-BitGuard-2-6-1673-238-c16c1ccb-7046-4E5C-CT
- https://crash-stats.Mozilla.com/report/index/5f71232c-2ba3-4053-AB4D-5c8932130915
This could also be a problem with the report of Trusteer
- http://www.Trusteer.com/support/rapport-installation-links
- http://www.Trusteer.com/support/en/report-problem
- http://KB.mozillazine.org/Firefox_crashes#Trusteer_Rapport
Try to update or uninstall and reinstall Trusteer report and if that does not help then disable/stop the program for now.
- Start menu > programs > Trusteer report > stop report
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my laptop freeze everytime I try to copy files from one disk to another, and here is the problem report
Problem event name: AppHangB1Application name: Explorer.EXEApplication version: 6.0.6002.18005Application timestamp: 49e01da5Hang Signature: e36fHang the Type: 4The system version: 6.0.6002.2.2.0.768.3Locale ID: 2057Signing of additional blocking 1: 84a74b2e2362b73156ffd8ce815ab7deSignature of blocking additional 2:0433Signing of additional blocking 3: 7ac408085f85bc7b4993b6de39385374Signing of additional blocking 4: ef2cSigning of additional blocking 5: 7192d5cf15e616a12e2e559236f7057dSigning of additional blocking 6: a5d3Signing of additional blocking 7: 9338adb319feac4f0ba33134abc2bfbcOriginal title: problem event name: AppHangB1 application name: Explorer.EXEHello
1 did you change on your computer before this problem?
2. this problem occur when copying all the files?
3. you try to copy files to an external drive?
You can check if the problem exists in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a troubleshooting follow step 7: reset the computer to start as usual
See also:
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911
(For Windows Vista)
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Original title: Canon MP Navigator EX has stopped working
I use Win 7 64 bit. I spent an hour with Canon. I followed their directions without success. I did everything suggested on the internet without success. I uninstalled and reinstalled. I tried to fix the corrupted user file. The scanner send scans to the computer for work. The person Canon thought it might be a corrupt and says something about a twain file function registry file. Here are the details of the problem:
Description: Has stopped working the problem signature: problem event name: APPCRASH application name: mpnex40.exe Application Version: 4.0.2.0 Application timestamp: 4df9a6aa fault Module name: ole32.dll Version Module fault: 6.1.7601.17514 fault Module Timestamp: 4ce7b96f Code of Exception: c0000005 Exception Offset: 0004afb2 OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033
Thanks for any help.
Hello
1. have you tried to create a new user profile?
2. what happens when you work with Canon MP Navigator EX?
3. do you get an error message? If Yes, what is the full error message?
4. What are the troubleshooting steps you have tried to solve the problem?
5. have you done any software or hardware changes on your computer before this problem?
Try the following steps.
Method 1:
Run the fixit from following link.
http://support.Microsoft.com/mats/hardware_device_problems/en-us
Method 2:
Scan of the SFC
Refer to this article for more information on how to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.
http://support.Microsoft.com/kb/929833
Display the results.Hope the information is useful.
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ExploInternet Internet exporer has stopped working
Windows can check online for a solutiom to the problem
-> OnlinCheck check online for a solution and close the program
-> Close the don't
PROBLEM ISEVIDENT
Signature of the problem:
Problem event name: BEX
Application name: IEXPLORE. EXE
Application version: 11.0.9600.18231
Application timestamp: 56b8edd6
Fault Module name: StackHash_d7b8
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 1002ab36
Exception code: c0000417
Exception data: 00000000
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information 1: d7b8
More information 2: d7b83704f6db94e0c4619825a3362866
3 more information: 6b 15
Additional information 4: 6b153378e67b448e43ca3c57dc8920c9
Then, I lose the page and have courses all over again.
Can someone please help. It started only happening more than a week.
Hello
Thank you for your response. Check this link and follow the post SpiritX for troubleshooting steps.
Please let us know how it goes for help us to you more.
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