Problem face Time and sky Hub... Help!

Hi, we have a Hub of Sky - SR102-Z for our connection broadband. Speeds are great, without connection problems with the exception of FaceTime on iPhone, iPad and iMac too.

Our connection speeds are-

Upstream (Kbps) 5676

Downstream (kbit/s) 30816

We are broken video connections gel, pause, audio drop inside and out, total nightmare! This only happens on our network of Sky at home, we have no problem anywhere else, be on wifi or 3G or 4G. The problems occur with a cable and a Wi - Fi connection.

I talked to the sky and they say that some ports that require FaceTime will be blocked on the firewall of the router. If someone had this problem and have you been able to fix. Apologies if this has already been covered, while hoping for help.

Just downloaded Skype and it works very well, no problem, but prefer to use Face Time if possible.

I have the same problem with ipad/iphone on the hub of sky-, as well as with my friend who has internet sky

My pings are low and my connection up and down stream is great - just facetime

My wok phone and ipad on our ADSL (demon provider) photo works is clear as day, if not the devices.

It would be interesting to know why the Skys connection is bad with Facetime, if the port has been blocked while it wouldn't work?

Tags: Mac App Store

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