Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

Thank you!

Then you can try upgrading the BBM to the latest version available for your device?

Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

KB10040 : How to view or delete the application installed on a blackberry smartphone 

Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

_______________________________________________

Please note :

If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

KB20554 : How to back up and restore the BlackBerry Messenger contacts list

Tags: BlackBerry Smartphones

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