Problem in Wifi coonectivity problem in my Pavilion G6 model... Pl help

Last year, face the problem in wifi connectivity infact from the day I bought this HP Pavilion G6 with Radeon APU AMD a4 - 4300M, processor with OS 8.1, BIOS WS F 27 - 04/12/2012 and adapter Ralink RT3290 802.11 wifi bgn.

However, I was using LAN for a few days. now, I've changed and here I have to depend only on WIFI but it connects, if its connect also who will not stay longer and the signal is low compared to other laptops of the brand of my friends.

So pl help me solve this problem... am frustrated and my lappy is old a year so cant' even replace or modify.

Help me please

Hello Ashgowda99,

Thanks for the informative reply!

As the network test came up with an error message on the "renewal of your IP connection", I recommend that you follow the steps below:

I would like to clear your DNS. You can do so by following the steps I outlined below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right click on command prompt

Step 4. Click on run as administrator
Step 5. At the command prompt, type "ipconfig/release" and press enter

Step 6. Type the command "ipconfig / renew".

At this successful? If this isn't the case, I would like you to reset the TCP/IP stack. To do this follow the next series of steps that I have set out below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right click on command prompt

Step 4. Click on run as administrator
Step 5. Type "netsh winsock reset catalog" and press ENTER.
Step 6. Type 'netsh int ip reset reset.log' and press ENTER.
Step 7. Restart your computer

Then, if none of the above works I would that try you to Update Windows Installer in Windows 8. I recommend that ensure you that all updates are completed.

Then, I would like that try you the next series of steps, I have outlined for you below:

Step 1. Click the Start button
Step 2. In the search box, type "Windows Explorer"

Step 3. Click on Windows Explorer

Step 4. In the address at the top of the page bar try to distribute a video or download Google Chrome

If you are still not able to connect to your network, you will need to remove and reinstall the wireless card drivers on your laptop. To do this, I recommend you remove the pilots in programs and features and the Device Manager. Once removed the old software, restart your computer. The drivers for your wireless network card can be downloaded an installed as a result of this document on the download or update of software and drivers for HP computers.

Then, if all else fails we will try to use using Microsoft System Restore (Windows 8) to restore your computer to a point in time before that this issue has been raised. This does not affect personal files that you have on your computer, but it will affect on the settings that you have changed or applications that you have installed since the time that you return to. These should be redone once we are finished.

Finally, if we still have the issue we are at the point where we have to use the HP support document: backup of files (Windows 8) to backup your personal files. Once we did it with success I would like to see again you and follow the steps in the HP Support document: performing a recovery of HP (Windows 8) system, which will guide you through restoring your computer to the factory.

NOTE: This will destroy everything on your computer in order to ensure that you have backed up everything you want to keep.

Because this will replace completely ALL of your software on your computer, this should solve your problem.

reference: http://h30434.www3.HP.com/T5/other-desktop-PC-questions/Ethernet-not-working-on-slimline-desktop/m-p/3985804/highlight/true#M47729

If the problem persists, please call our technical support at the 1-800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

I hope this helps!

Concerning

Tags: Notebooks

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