Problem install driver Brother MFC 8300 (using Windows Update)

I need help for my printer to work with a new installation of Windows 7 Home Premium 64-bit.  I had to reinstall due to a CMOS error, I think it was because of a dead battery.  It could even be something else because I had other problems with this facility (explained below).  In any case, the printer is a former Brother MFC 8300 (he was a workaholic!).  Past times, I have re-installed Windows, there have not been any problems with this printer.  I just install Windows Update driver (the driver is named 'Brother MFC8600/9650 Series' in Device Manager).  But this time the installed "Windows Update" the driver and says that everything is working properly but when I go to "Devices and printers" it does not appear in "Printers and faxes" (as he usually does).  FYI, there is a list for "USB Composite Device" in "Devices" that shows "Brother MFC8600/9650 series" as a scanner.  Don't know what that means.

I also tried to manually download the driver of 'catalog.update.microsoft.com '.  I downloaded 2 different versions of the driver.  It has a size of 2.0 MB file and the other has a 2.3 MB file size.  I found myself by installing do not either because I didn't know where the appropriate destination location has been using the 'Expand' of the 'Command Prompt' command with "expand -F: * " ."  I think that the file for the "Windows Update" file size is 2.1 MB (my memory is not the biggest however).

I am running as a "Standard user", but I installed all the drivers of devices as an administrator.  I also noticed a problem with an application that I used before this re - install, "Ultracopier.  On installs previous he has installed fine and he demanded 'Administrator' rights after the start.  But during this installation, it did not work at all and did not 'Administrator' rights after the start.  I also had problems with a 2 to external hard drive related to the permissions and access to certain files and folders.  I don't know if any of this matters but I thought that the more information the better.

I hope someone can help me with this because I really need this printer to work.

Hello

Sorry for the late reply.

I suggest that you restart the Printer Spooler service and see if that fixes the problem.

A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print.

Please follow the steps below:

You must be logged on as administrator to perform the following steps:

  1. By clicking the Start button, click Control Panel, open administrative tools. In the search box, type Administrative Tools, and then click Administrative Tools.
  2. Double-click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. Right click on the print spooler service, and then click Properties.
  4. Under the tab general , next to Startup type, make sure that Automatic is selected.
  5. If the service is not already running, under Service status, click Startand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

For more information, please see the link below:

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

If you are still facing problems while using the printer, I suggest to uninstall the driver again and install all the optional updates offered by Windows Update and then install the printer drivers if not included in the optional updates and see if the problem persists.

To install optional updates, follow the steps below:

  1. Press the Windows key + R
  2. Type wuapp
  3. In the left pane, click search for updates, and then wait while Windows searches the latest updates for your computer
  4. If updates are found, click on view available updates.
  5. Select the optional updates, and then click on install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Hope this helps, get back to us if you need further assistance for Windows.

Tags: Windows

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