problem installation officejet 7500 e910

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• HP officejet 7500 E910: unable to connect my HP printer to laptop

  I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print.  I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network).  I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.

  I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.

• HP Officejet 7500 E910: Paper stops feeding finally inch page

  I use my HP Officejet 7500 E910 to print a page of book of 12 X 12 scrap metal without borders.  The page is perfect with the exception of the last inch. The paper stops feeding the last inch or so while the keeps printing print head causing the ruined page.   The printer is about 3 years, can print 12 X 12 pages perfectly.   Any ideas?

  Hey @cnipko,

  Thanks for getting back to me on this subject. I am very happy to hear that your product is now print perfectly.

  If you think that the troubleshooting steps I provided has solved your printing problem, could you please mark my post above, as a Solution. This will make it easier for other users of the Forums of HP Support who have this problem find these steps.

  Thanks again for joining the Forums of HP Support. Good day!

• Printing an envelope A2 in Officejet 7500 E910

  I tried several times, in vain, to print an A2 envelope on this printer.  It will show perhaps, but I have dark lines or it will jam, which is most likely to occur.  By checking the archives, I see other printers do not support this size envelope, but there is no mention on my particular model.

  The same applies to this model or am I missing something?  If this printer is able to print an envelope of this size, is there a work-around perhaps?

  Thank you very much for any assistance, you may be able to offer.

  KJ

  Hello @KatyJean,

  Welcome to the HP Forums!

  I understand that you get problems printing A2 envelopes using the Officejet 7500 E910. I will do my best to help you! First of all, I need to know your operating system on your computer? Windows or Mac?

  Just to let you know, I'll provide the Product Specifications. Click on the supported paper handling, and then click Envelopes supported. You may have noticed the A2 if not supported.

  If you have a Mac computer, you can create a custom within this guideline size: (3.0 to 13.0 inches) wide and (5.0 to 44.0 inches) long. I'll give you a document from HP on create paper formats in Windows 7, Windows 8, and Mac OS X.

  If you have any other questions, please let me know. Have a great day!

• Digitization of 11 X 17 on Officejet 7500 E910

  We have a HP Officejet 7500 E910. We scan 11 X 17 (tabloid) directly to print (by analyzing the halves separately), but I can't find a way to scan to a file. Is this possible?

  Hello

  It is possible using the ArcSoft (Scan - n - Stitch Deluxe for HP) software that was provided on a different CD with the printer.

  Thus, this can be done using the façade of scanning to a memory device:

  http://support.HP.com/GB-en/document/c02285861/

  Shlomi

• HP Officejet 7500 E910 won't print black

  My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.

  Here is a document that I found, don't know if you've tried all these steps:

  http://support.HP.com/us-en/document/c04238061

  Good luck!!!

• HP officejet 7500 e910 do not print

  I have an error message on my 7500 E910 that says "paper alignment", and therefore it will not print the document.  How can I solve this problem?  Thank you

  Hi there Koonipper,

  Usually with this error message, the ink just need to be realigned. Here is the closest match for a document troubleshooting this problem, please try as many of the steps that you can

  A ' alignment failed ' Message appears on the printer control panel.

  Good luck and let me know if you have any other questions...

• OfficeJet 7500 E910 model: 0x61011bed error code

  0x6011bed error code is displayed once the printer performs an impression and to enable again the printer requires a lot of button pushes on the display of messages of 'OK '.

  I have turned off the Officejet 7500, disconnected from the power, waited a minute, deleted and reinstalled ink tanks and the print head, sucked and bluff visible dust but still cannot make the mistake go away for very long, with usually error code return after printing (print or receipt of a fax).

  I perform the extra step or need of cleanup for more than just a job printing after the error code clears?

  An additional observation: If the print job is multiple pages, once started the Officejet 7500 completes the task, but is to begin after the error code displayed is the problem.

  Hey @pauledinger,

  Thanks for getting back to me on this subject.

  Because you also get a paper jam error, you can click here to access the paper jam good troubleshooting steps. Once the support document opens just review the Solutions proposed to ensure that no paper or debris is hidden in paper path in your product. Support document also guides you through the rollers for the cleaning of the printer. Regarding a paper sensor, you can not clean the sensor itself. In addition, if the sensor is defective, it is a non-replaceable part on this model of consumption of the product. Therefore, a replacement of the entire unit would be necessary.

  After the jam troubleshooting steps, please try printing. If the error persists, can please click you here to send last programming Firmware update to your printer. The Firmware is the "brain" of your printer and control that made your printer and how your printer it. If there is a corruption in the internal programming in your printer, it can cause performance problems. Your printer must be in a State of 'ready' to 'send' to update the Firmware of the product. If your printer indicates a status of error on the Panel until the firmware update will most likely fail. Once the firmware update completed test print to see if the problem has been resolved.

  If the error state persists after checking for jams and completing the update of the Firmware a replacement of the entire unit would be the next step.

  Please let me know if the troubleshooting steps I've provided resolve this error state. Good luck!

• Borderless printing problem HP OfficeJet 7500 has

  This printer is supposed to be able to print prints borderless up to A3 +.

  However the paper list does not show option A3 or A3 + no border

  It shows A4 and legal "edge to edge"

  If I choose A3 A3 paper I get an inch border shift

  Can someone help me with this please

  HP OfficeJet 7500 has wide

  Windows 7 Ultimate 32 bit

  I have a problem with my 7500 has wide, whenever I try to print without margins A3, jams. Not the normal case A3, A4 or same A4 borderless. What is the problem? What is the hardware problem?

  Concerning

  Angus

• HP Officejet 7500 E910: Cleaning print head

  I understand that the printer starts a sequence of cleaning from time to time, which uses ink. I wonder what is happening to the ink. It moves to a "cesspool" of sorts, and whether itself needs cleaning occasionally?

  Thanks if anyone can help.

  Officejet 7500 has been evaluated for a duty cycle of up to 7000 pages per month.  With a standard 12 month warranty, this would imply a guaranteed page 84K service.

  Personally, I would not add a drain system, there are probably other things that would wear until the capacity of the station would become a problem.  (For example, the coding Strip would probably need cleaning or replacement, see the post here)

  I suggest do things to minimize ink spit in the service station:

  • Keep the printer plugged in to an outlet. If an external passes as an output switch is used more ink will be used at startup.
  • Don't run don't not cleaning cycles since the Panel Toolbox or before if necessary (very rare).

• HP Officejet 7500 E910 deletion of the web registration application

  I bought my HP Officejet 7500 E910in 2013 and have registered the product via the web application for registration that appeared on my desk.

  Despite this, the recording web application still appears after that, I was working for a while and the only way to close it is via the Task Manager.  Annoying as it is, it's more disruptive when using a powerpoint slide show, as the web application closes the powerpoint program.

  I would like advice on removing the record of web application from my laptop.

  Welcome to the Chris forums

  I understand that you want to remove the "web app registration" of your computer. Try looking in your control panel, add/remove programs or uninstall a program and find the app in there and uninstall it. Who should remove it completely. Then restart the computer.

  If you are still having the pop up happen, let me know what version of Windows you have:

  Operating system Windows am I running?

  Thank you

• OfficeJet 7500 E910: OfficeJet 7500 E910 scan to computer problems

  In the utility software of HP, I go to the screen below. I click on the small box to activate the scan of the computer. It will take a second, and then become green and indicates that it is enabled. If I then press 'All settings' or leave this page and then return to the analysis to the computer settings, it is no longer enabled.

  I deleted the printer, restarted the computer, and did all the updates of the software. I have nothing seems to correct this problem. Before that, I had it enabled, it worked fine for a few months then it is gray as an option, does not let me choose enable scan of the computer. Now the problem described above occurs.

  Any advice?

  

  Hi @Gemini02,.

  Thanks for the suggestion. Although I do not have an anti-virus that blocks, and it was not the error I received.

  I have managed to solve myself today, by removing all the library files, reinstall the drivers, restart my computer and restart the printer. Some templates and other reels.

  Thank you.

• HP officejet 7500 E910 c9309: A3 hp officejet7500 print is not available

  Since the installation of 10 windows, I can print is no longer in A3 format. The option is not available in the settings.

  I downloaded the HP AiO Printer Remote software that works well, but I need to directly print the form my CAD program, and A3 is not available.

  Hello

  Thank you for using the forum.

  Please download and install the software FULL of features from this link:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7500a-wide-format-e-all-in-one-printer-series-E910/4083647/model/4083648#Z7_3054ICK0K8UDA0AQC11TA930S6

  Once you have downloaded and install, you should be able to use the printer, software and it must have A3.

  Hope that helps.

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• OfficeJet 7500e910: how to get my Officejet 7500 e910 to print on disc (thick paper)

  I'm trying to print on what they call BeadBacking of Nicole, who is a heavy, rigid, paper fiber.  It goes through other types of printers inkjet without problem.  I can't get my printer to sell the sheet.  He stuck about 3 inches in the printer.  I can't find anything that allows me to adjust the thickness of the paper.  If I used a program like CorelDraw, would that help?  Is there a way I can use Microsoft Office programs to print on this kind of paper?

  I don't see any spec s the site of the Nicole for thickness BeadBacking, but based on the photos it looks way too thick to print directly.  You may consider printing to an iron on transfer material to get the models on the heel of the backing material.  According to media handling specs on page 176 of the maunal here the maximum weight for cards would be 110 lb material.

• OfficeJet 7500 e910 win7 drivers for AutoCad 2012

  Hello

  I'm trying to implement my Officejet to draw Autocad 2012 on a Win & machine.

  The printer is not listed as an option and said see documentation of the printer for a compatible printer for connection in AutoCad and Autocad mentions Heidi drivers?

  I look through the documentation and may not display the list.

  Autodesk said HDI or Heidi drivers are available but not where to find them.

  My question is are there drivers for this printer for AutoCad 2012 and is it possible to trace this printer to AutoCad and how?

  I hope someone can help.

  Kind regards

  Murray

  Hello

  Click START > device and printer > Add a printer > Add a local printer >

  (if the printer is connected with USB)

  Select "existing use the Port " then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard