Problem installing any new version of iTunes (10.5)
When you try to install the latest version of iTunes (10.5), I get the message "there is a problem with this installation package. A program required for this install to complete could not be run. Contact your provider staff or support package ". The latest version of iTunes is necessary for updating my iPhone.
It may be better for you, if you ask the experts to apply - itunes forums.
Communities in support of Apple - itunes for Windows
https://discussions.Apple.com/community/iTunes/itunes_for_windows
Itunes installation problem
http://support.Apple.com/kb/HT1926
Tags: Windows
Similar Questions
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Can not install the new version of iTunes
I get a message to say a new version of iTunes is available, but when I select install nothing happens. With the help of W10.
For general advice, see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.
Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.
The box more information has direct links to the current and recent built if you have problems to download, need to revert to an older version or want to try the version of iTunes for Windows (64-bit-for older video cards) to work around the problem or problems of performance or compatibility with third-party software installation.
Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.
TT2
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Install the new version of iTunes error Apple Cache
What iTunes installed on Win 8.1 Pro x 64 Office of 12.3.2.35. Tried twice before to install the latest version of iTunes (12.3.3.17) and both times that she kept returning the error that it is impossible to create the Directory Cache of C:\ProgramData\Apple\Installer. The directory is already present with a number of files, however. I cancel every time and in the end, it returns a "error getting file security: C:\ProgramData\Apple\GetLastError:5,"then cancel the installation kills. " What should I do about it?
you have already installed itunes? If so, uninstall that first, and then install new version.
Otherwise, I hope this link will help you to troubleshoot problems with iTunes for Windows updates
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Adobe XI is stuck in limbo on my computer and I can't uninstall it or install update for adobe systems. What can I do to get rid of this one and install a update or at least a version I can use?
Hi maggieg30085397,
If you're on windows computer try uninstall using this cleaner tool Download Adobe Reader and Acrobat tool - Adobe Labs.
Reboot your system and install the latest version using this link Adobe - Adobe Acrobat Reader DC Distribution.
I would like to know if it works.
Kind regards
Nicos
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old version of Hello can not be removed contact your technical support group. Please help, thanks
To perform a "clean" iTunes installation uses this technique proposed, from Support of Apple HT1926 article.
Warning: uninstall utility for cleaning Windows mentioned in the instructions below has been removed from Microsoft download servers because sometimes it seems more removed he was supposed to (I think that this phenomenon was linked to the bureau uninstalls). You can still get utility Windows Installer Cleanup--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html here is a free alternative Revo Uninstaller. Before using these cleaning products, you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT). See http://windowsxp.mvps.org/registry.htm a complete disk image would be safer if you have this ability.
Go to control panel > Add/Remove programs
Remove these applications:
1 Apple Software Update
2. Apple Mobile Device Support
3 Hello
4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
5 iTunes
6 QuickTimeOpen my computer > C: > Program Files
Delete this files (if present)
1 iPod
2 iTunes
3 QuickTimeEmpty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OKOnce this file is empty, restart the computer
Download & install the Windows Installer Cleanup (see caution above) utility
http://support.Microsoft.com/kb/290301/
Launch the utility: start > programs > Windows Installer Clean Up
Select one of the applications mentioned above and click on removeRestart the computer
Download & reinstall iTunes from here: http://www.apple.com/itunes/download/ -
Why can I not see the flash slideshow on my own Web site since installing any new version?
Since the installation of the latest version of flash player on my computer a few days ago (version 11.5?), I don't see the old slide show on my own Web site. I know it's still there because a friend in XP can see it. I'm on Win7 Pro with IE 9 in 32-bit mode. Also does not work in Google Chrome or IE 64-bit. I could see the slide show with the old version of the flash player.
Anyone have any ideas?
Thank you.
Gary Silverstein
Hi Gary,.
I would certainly recommend try our beta version with at least a browser. Our beta program public is an important tool to test and use the feedback we receive to help catch such problems before they hit the public.
Thank you
Chris
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After downlading the new version of iTunes, it will not be open.
Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs
I have a TOTAL disaster. After downlading the new ITune prgram, it doesn't let me open it. I tried to reinstall it 3 times and then to restore the previos versions and it is still has not opened. Now, I installed again new version of ITune and when I click the icon, it begins to 'think' and then it stopped without any result and leaves open.
HELP.how can I solve it with all my songs can not opened and played.
Liya
Hi Liya,
Windows operating system you are using?
You can view the following Apple support link and check if it helps to solve the problem:
If the problem persists, you could get in contact with Apple support for further assistance:
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I can't install the latest version of itunes, someone knows why please. :)
HP Pavilion p6512
Windows 7 64 bit
Hi all, I am having a lot of problems to install the new version of itunes on my pc, he moved to about 75%, then said I have a missing file somewhere, then goes to uninstall itself.
assistance would be appreciated as my daughter is having an ipod touch soon.
Hello ANDREW178,
If this document from Apple about the problem you are experiencing
From an old version of itunes installs fine, then there may be the Apple software update is not not up to the latest version. Try the suite of measures to update to the most recent and see if the same problem persists.
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Problems with installing the new version of hp support assistant-sp54373
I have a Compaq Presario CQ60-202US running Windows 7 Home Premium 32 bit. A regular HP support assistant began
and have downloaded the new version of HP support assistant (sp54373) and after installing the new version and rebooted the software he gave me a ' year error occurred "and the HP support assistant stopped working!
I then tried to uninstalled HP adj. and got an error during the deletion process, so I couldn't finish the deletion process, so I did a system restore to a good configuration, so the older version of HP Asst. (ver. 6.0.5.4) can be used until I can get this fixed a problem.
If someone had the same problem and someone has suggestions on how to solve this problem; any help would be appreciated.
Thank you!
Hello
Try Microsoft 'Fixit' on the link below.
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
Kind regards
DP - K
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Original title: Updateing iTunes
I get the message to download the new version of iTunes. Whenever I've done, it is unable to complete and gives me the following error.
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package.
When you have uninstalled iTunes, did you only use Control Panel > programs and features, or did you follow the instructions here--> https://support.apple.com/en-us/HT204275
If you uninstall everything as described in the document, and then do the installation should work.
See also https://discussions.apple.com/docs/DOC-3551
If you have problems to uninstall the Apple software, see https://support.microsoft.com/en-us/mats/program_install_and_uninstall?wa=wsignin1.0
And if you still have problems to uninstall the Apple software, see http://www.revouninstaller.com/revo_uninstaller_free_download.html (use the free version).
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I tried to install the latest version of itunes with windows 10 but he said "there is a problem with the installation package. A program to complete the installation could not be executed. Please contact the support staff. No matter what guys?
(1) temporarily disable your security/antivirus software
(2) download iTunes from the official source: http://www.apple.com/itunes/download/
(3) try to reinstall
(4) turn on your anti-virus
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Connection problem of my new (5 s) iphone to itunes on mac - error pops up on the computer saying a newer version of itunes required, however my itunes is already updated to the latest version (11.4)
The most recent is iTunes 12.3.2.
You will need OSX 10.8.5 (Mountain Lion) or later to install the latest version of iTunes.
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Can not install the latest version of iTunes. Everytime I try I get this error msg: "the component you are trying to use is on a network resource that is unavailable."
Then I click OK and get this msg: could not find the path C:\users\my name\appdata\local\apple\apple software update\itunes6464.msi.
I need to sync my new iPad pro and because used to synchronize requires the latest update, I have my laptop but I never have syncd my ipad with this computer and if I try to backup if I agree to erase everything on my device and sync with the laptop. Of course, I don't want to do what I want to see everything on the NEW ipad from the old version.
I went through the troubleshooting and found a solution, but when I had finished making all this trouble report said, there was a pesky itunes shortcut file on the left and I can not delete this shortcut, regardless of how many times I try. If I can't remove it, the Installation will be terminated. How can I delete this file?
For general advice, see troubleshooting problems with iTunes for Windows updates. Start by Missing MSI errors .
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.
Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.
More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.
Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.
TT2
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my iphone 5s used to connect to my macbook pro without any problem until I updated itunes on laptop computer software... now whenever I connect the iphone to the laptop it wont let me sync with itunes... message says "iphone is unusable because it requires a later version of itunes" now I tried to download the latest version on my iphone and it does not seem to make it... what I am doing wrong?
He doesn't have to download a newer version of iTunes on the phone. It refers to the version of iTunes on your computer. The latest version of iOS 9.x requires iTunes 12.3.2. This requires a certain version of OS X to run. See these Mac requirements for iTunes.
Mac system requirements
Material:
- Equipped Mac to an Intel computer
- To play videos HD 720 p, an iTunes LP or iTunes Extras, a 2.0 GHz Intel Core 2 Duo or faster processor is required
- To play HD 1080 p video, a 2.4 GHz Intel Core 2 Duo or faster processor and 2 GB of RAM is required
- 1024 x 768 or higher screen resolution; 1280 x 800 or greater is required to play an iTunes LP or iTunes Extras
- Internet connection broadband to use music from Apple, the iTunes Store and iTunes Extras
- Apple combo drive or SuperDrive to create audio, MP3 or CD backup; some non-CD-RW recorders can also work. Songs from the catalog of Apple's music cannot be burned to a CD.
Software:
- OS X version 10.8.5 or later, Apple music requires OS X version 10.9.5 or later
- 400 MB of available disk space
- Apple music, Radio Music from Apple, iTunes in the cloud and iTunes game availability may vary depending on the country
- iTunes Extras requires OS X version 10.10.3 or later
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If I install the new version, what happens in the cleaning, I've just done?
I just ran your restoration/cleaning recommended to speed up Firefox. Now, I am prompted to install a new version. Two questiions:
1. This will take back all modules and extensions that I just worked to get rid of?
2. I love google as search engine. I'll be able to get rid of yahoo that you (why?) propose to replace by and go back to google?
Thank you.Hello catechism, not if you just reset firefox and update firefox to the latest version, it will always stay reset (current).
the reasons to change the default search provider in firefox Yahoo are explained in https://blog.mozilla.org/blog/2014/11/19/promoting-choice-and-innovation-on-the-web/
you are of course free as always to fix your favorite search engine personally like google or any other choice as a default: use the Firefox search bar
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