Problem installing BIOS update on the satellite U series

Installation of Toshiba TEMPRO informed me there's an update of the BIOS (published April 7, 2010) must be installed.

When I received this notification I downloaded the .zip file and extract its content - BIOS_UPDATE_V170.exe-, but the execution of this file, I got a popup error saying < file "c:\". ' is not accessible >. I decided there must be a bug in the installer that will be corrected in time, so I have nothing and waited.

Today, I received another notice that the BIOS update was available, but even once, I get the same error. My c:\ folder seems OK!
The BIOS file is in C:\TOSHIBA\ARSENAL10_10G_BIOS_UPDATE_V170_WIN where I extracted to (having initially tried to run my downloads folder, I thought I'd try also, but it seems to make no difference).

Can anyone offer any suggestions? Any help is greatly appreciated.
If not, how can I get advice from Toshiba?

See you soon
ttstoo

Thanks for your comments!

Tags: Toshiba

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