Problem installing HP Photo Print Cartridge in my HP Photosmart C5280 All-in-one 99

Simply, I can't understand how to install this cartridge. I think I am following the rules of installation, but it do not go and stay. Now I see that there is an extra room in the box of the cartridge. Just to say AF Ref. 5064-4593 and t here are no instructions except a barely visible figure on the side. It looks like a wagon load of addition for the actual print cartridge. Am I supposed to put in some way as well into the printer?  I could not find the visuals showing how to do this.

I thought that I should use the 99 cartridge, but maybe wrong that my interpretation of another answer is correct. That said to use it with a different print cartridge that my current 74XL. Even if I do not receive the second correct cartridge, I still need to know how to get the 99 in the printer, if I am to use it.  According to online HP and the HP print cartridge box, this 99 cartridge is compatible with the printer.

Thank you.

A few things:

The extra room is a "cellar" it is used to store the photo cartridge (or the balck cartrdige when the photo cartridge is in the printer).   This keeps the open cartridge do not dry out.

The #99 cartridge replaced the black cartridge, it is used with the color cartridge.  Make sure you try to put the #99 cartridge into the slot using the cartridge #74 black, not the location of the color.

Kind regards
Bob Headrick, Microsoft MVP printing and imaging

Tags: HP Printers

Similar Questions

  • HP Photosmart C5280 All in One printer works is not after the installation of updates

    OP: Problems with my HP Pavilion connect with my HP Photosmart C5280 All in one. Allows to work properly and after running the update something happened.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hello iwasbetterbutgotoverit,

    1. do you have an update of the hardware installed on your computer?

    2. what exactly happens when you try to print from the printer?

    I suggest that you try the methods below to solve the problem.

    Method 1:

    I suggest that you run the printer troubleshooter. This automatically diagnose and fix printing problems, installation of a printer, connecting to a network printer and other related errors:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Method 2:

    As it was working fine before installing the update, I suggest that you do a system restore on your computer.
    To restore the operating system to an earlier point in time, follow these steps:

    a. Click Start, type system restore in the search box and then in the list click on the system restore program.

    b. If you are prompted for an administrator password or a confirmation, type your password or click on continue.

    (c) in the System Restore dialog box, click on choose a different restore point and then click Next.

    d. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

    e. click Finish.

    You can visit the link to the KB Article for reference:

    http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

    You can use the System Restore tool to undo the system restore if it does not help.

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

  • HP Photosmart C5280 All-in-one: HP Photosmart C5280 All in one will not wotk on new install

    I bought an HP Photosmart C5280 All in One several previously used and used with a dell dimension running windows xp woitout problems.  .  I rcently purchased a dell Windows 7 Professional or with a processor 15.  I reinstalled everything and get test of allignment of cartridges, and it keeps failing.  I did the partial reset and semi.  It wil not scan or copy.  Help, please.

    Hello @mgsindy,

    Thanks for getting back to me on this subject. I am pleased to hear that the issue of alignment has been resolved. However, because you get the message when copying or scanning that has occurred a "failure" and you screen gets stuck on 'Cancel' for the copy, you experience a hardware failure with your copy/scan inside your printer mechanism.

    Because the programming of your printer control the scanning/copying mechanism, I checked in an update of Firmware for your product to see if there was an update available in the corrupt case programming was causing your issue. Unfortunately, due to the age of your product, it is not these updates.

    You also mentioned that you did a semi Full reset programming on your printer, nothing helps.

    At this point, I will provide you the failure of scan standard troubleshooting steps to see if there is a chance to solve this problem.

    Step 1: Power Reset:

    1. With the printer, unplug the cable from power for 30 seconds
    2. After that 30 seconds reconnect the power cable from back in
    3. The printer should return its own
    4. Once the printer returns to the ready state, again test the copy feature.

    Step 2: Verification of power:

    Power strips and surge protectors can cause HP printers do not work properly because they can run out of power. To ensure that a power problem is not causing your Scanner failure, please plug the unit directly into the wall outlet.

    Once your printer is directly to a wall jack please test again the copy function. If the problem persists, please continue to the next step.

    Step 3: Check the Scanner Bar and light:

    1. Feed your printer
    2. Lift the lid flat on your printer and click the copy button
    3. Check if the scanner bar is moving or if the scanner lamp turns on.

    Source: A "Failure of scan" Message appears on the all-in-one control panel and you can not scan, copy, or fax

    If there is no response from the mechanism of scanning, the last step would be the printer to service.

    At this point, if the problem persists I suggest you contact the Technical Support queue by phone to explore additional options.

    HP Technical Support can be reached at the: 800-474-6836.

    If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    Worldwide contact HP

    Please let me know if the steps I have provided resolve your copy/scan failure. Good luck!

  • E14 ACER: EXPIRY DATE OF CARTRIDGE IN HP PHOTOSMART C5280 ALL-IN-ONE

    HOW CAN I REPLACE EXPIRED INK CARTRIDGE IN THE PRINTER ALL-IN-ONE PHOTOSMART C5280 HP?

    Hey @mmaxxor,

    Welcome to the Forums of HP Support!

    I understand that you are looking for a way to override the expiration date for all-in-one printer, HP Photosmart C5280 ink cartridge. I want to offer you information about expiration dates.

    Expiration dates can be reset on cartridges. But expired cartridges should work correctly in your HP Photosmart too long that the cartridges have been installed on your printer before expiry. If you bought new cartridges that have already expired they likely won't work in your printer and there is no replacement for that cartridges are expired. If this is the case, you may want to consider bringing back them to the store or speaking with our Technical Support phone queue to explore additional options.

    If you had a cartridge installed in your HP Photosmart camera and would use very well and at random, to get the message that the cartridge has not expired, you should be able to hit OK on this message and continue using the printer as per normal.

    For more information on the guarantee one couverture coverage for ink cartridges and printheads, please click on here.

    Please let me know if the information I have provided solves your problem. Good luck!

  • Installing Center - HP Photosmart C5280 (all-in-One) - Windows 8.1

    Hello world

    Can someone help me with a Board? Question:

    Several times in the last 3 days, I tried to install the printer and scanner HP Photosmart C5280. I did everything that was recommended on the following page (and a few others):www8.hp.com/sk/sk/support-topics/windows8-support/printer-install-issues.html

    What is happening is that the downloaded file PS_AIO_02_NonNet_Full_Win_WW_140_408.exe will extract and then nothing more. Installation does not start.

    I aso did the following:

    • I tried to use HP HP printer install wizard for Windows and HP scanner doctor Utility - Diagnostic tools , but without success.
    • PC rebooted after each change
    • Blocked programs from startup such as recommended in the above mentioned link

    I will be obliged for all the advice that will be led to successful installation until I get angry.

    Thanks in advance

    Hello
    Follow the steps below and check if it solves the problem:

    1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
    2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
    3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
    4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
    5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
    6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
    7 restart your PC
    8. run the installation file and check all difference.
    9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

    Kind regards
    Shlomi

  • Problem cartridge on a HP Photosmart C4180 all-in-one.

    The light flashes and the message says "ink cartridge problem...". Remove and check cartridge on the right... Refer to printer documentation ".» I removed the color and black cartridges and putting back them and the light continues to blink. When I got out them, it seems that I saw little ink below from whence they came. The color cartridge is new, but black is a few months old, but I've not seen a low ink warning. Should I buy one new cartridge black or is - this another problem?

    This gives a test:

    Powered up, remove the cartridges. Ensure not to spill ink where you set the down temporarily. Leave the door open and remove the power cord from the printer, once again while it is still powered. Wait at least 30 seconds, while waiting to see if you can sop delicately part of ink of the stalls with something as a buffer. Then reconnect the power cord to the printer and turn it on. Install each cartridge one at a time, close the lid between each of them and waiting for recognition of each by the printer.

    It is possible that the black cartridge could have sunk to the void, then it can be replaced. It is also possible that the ink flowed could interfere with the electrical contacts, that's why I suggested to clean this area. Hope that helps.

  • Photosmart HP 5510: print/label with a hp Photosmart 5510 all-in-one

    I would like to label printing on dvd blank that I recorded, my question is: can I print on DVDs with this printer model?

    Hello

    Unfortunately not, this printer does not support printing directly printable CD / DVD.

    Kind regards.

  • 0x00000002). code error on HP Photosmart C5280 All-in-one printer on Windows Vista Ultimate 32-bit

    There is something or someone blocks my printer to settle. Even go to configuration/Printers Control Panel I can't add the printer.

    Try adding "printer services" in windows components...

  • Leave the printer HP photosmart C5280 All in one printer, Windows XP, to printing several pages

    Printer was working fine a few months ago. nothing has changed since then, except now when I tried to copy 2 or several pages on a single page/sheet of paper, I receive one copy on the half of the page. The other half is empty. I tried 4 pages on a single page, always I only have one page on 1/4 of the page.

    I have uninstall and Reinstalled the software. I don't know what model do?

    There, can someone help me? Of course, I would appreciate your help

    Very well.  You will need make the document a two page document.  Just copy what you have on the first page and paste it on the second page.  This should make everything feel right.  You must have the number of pages to print on one page in the document before it will print.

  • Almost everyday to reinstall C5280 All-in-One Printer

    Almost everyday to reinstall the all-in-one printer HP C5280 Photosamrt.  It adds an icon to the list of the Printers icon in Control Panel.  Until I have 4 or more, I uninstall and try again.

    When I try to print an article, received no response and no error message. This experience has occurred for a month or two.

    Please write back to me with the information. You said that you have uninstalled the software and drivers several times but I just wanted to try one more time, but instead to use the cd to reinstall, I suggest that we use the drivers and software updates. Please remove the usb cable from the printer and the computer (please let disconnect you until further notice). On your computer, click Start, then select all programs, then go to the yellow folder that says HP, once in the folder, click on your printer. You should see a file that says that you can click on uninstall. Once the uninstall is complete you be prompted to restart your computer, please do so. When the computer is back up and running, please go to your folder, devices and printers, and make sure that everything has been removed and that has to do with HP. If you still see printers from the Printers folder, you may go to add/remove programs and delete files just deal with your HP printer. Restart the computer again. Once the computer is back, please click on the link I provided with the HP Photosmart C5280 All-in-one print drivers and download the file to your desktop of your computer so that you can find. Once the download is complete, double-click on the icon and follow the instructions. Please, do not connect the USB cable until you are prompted to do so.

    If you need further help, please let me know.

    Thank you.

  • LaserJetPro M201dw: Error Message on new HP LASERJET PRO M201dw - "install the black print cartridge.

    Hi, we have a new printer HP LaserJetPro M201dw. We put up this morning, following the instructions as stated in the manual, but the printer keeps blinking and say "install the black print cartridge or clear jam."

    The printer has never been used, so there is no jams, and the ink cartridge was too brand new and a black cartridge HP official. The printer does nothing, it doesn't print, I can't do a cleaning page, it simply does not work. I tried resetting, disconnected from the power supply from the mains and put it back, and we tried a second new ink cartridge, he pulled several times and it still says "install the ink cartridge. I is not a jam in the printer at all. I tried following the recommended steps for others who have had the same problem, but always without success.

    The printer has been installed successfully on my Windows Vista computer, but the same error message appears on my computer when I try to print directly from the computer.

    I would be grateful for any suggestion. Thank you very much.

    You probably have a joint expedition on something.  It really is a common thing, now it's HP shipped toner in printers take the tray, toner, open everything. Tilt the machine upward, look inside, etc.  Use a flashlight if you have not entered of lights in the room.

    If it's blue or orange, a transport lock.  It could be as simple as a piece of tape, a plastic tie or a block of expanded polystyrene (white).

  • OfficeJet 4500 said Offin printer after I installed the new print cartridge

    Don't use Windows 7 but no window 8.   Just installed a new print cartridge and now it says the printer is offline.

    Glad to hear everything is working very well for you. If you encounter other problems, feel free to ask.

  • How to install the photo printing Wizard in windows xp

    I installed a wireless HP printer and now I can't print the sizes of images.  How can I install Windows Photo Printing Wizard.  Any help is appreciated.

    That did not help with the download of Photo Printing Wizaard.  I'm doing something wrong?

    =====================================================
    By running the command I posted should have reinstalled the Print Wizard.

    If you right click on a photo and choose... Print... What is happening?

    Launch the Photo Print Wizard?

    Is it possible that the paper in your printer properties size is set to 4 x 6?
    If this is the case... other sizes would be not visible in the wizard.

    See screenshot:

    4 x 6 only
    http://i49.Tinypic.com/m7f7f4.jpg

  • Photosmart C7280 all in one printer keeps giving me expired ink cartridge warning

    My Photosmart C7280 all in one printer Guard giving me expired ink cartridge warning.  The cartridge has expired, but I want to continue to use it as it still has ink.  Is it possible to turn off these warnings to be boring?  I can't print until I have to recognize them!

    @ CoolBreeze202 - I'm sorry that you are having this problem with the ink cartridges and the ink expiration error message.  You can try to clean the contacts on the cartridge and the contacts inside the machine to ensure that built up on the parts are not the source of the error message. Pages 163 and 164 of the user manual will show a manual cleanup process.

    I would also do a hard reset to the printer to try to clear the error message and return the printer to a known working state. No user settings are lost with a hard reset.  Here is a link that will show you how to do a hard reset on this machine.

  • Cannot install HP Photosmart C6380 all-in-One Printer

    Original title: HP Photosmart C6380 all-in-One Printer, it will not be installed in the computer disk or web site

    None of the things I have tried will allow programs to download and when I go to detect does not detect the printer at all so anything that I want to use this for is not good and I about ready to kill hp all to gether

    Hello

    1. who is the operating system installed on the computer?
    2. have you checked if the HP printer is compatible with the version of the operating system that you are using?
    3. do you get an error message when you try to install the driver?
    4. what all troubleshooting have you tried?

    If you use Windows 7, follow these methods.

    Method 1: You can also run the fixit of material.

    Hardware devices do not work or are not detected in Windows
    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 2: in the Windows printer problems

    For more information, see these articles:

    Install a printer
     
    Find and install printer drivers

    Please provide us with more information on question help you also.

Maybe you are looking for