Problem installing HP Photosmart C4780 ink cartridge

I just installed new ink cartridge in my HP Photosmart C4780. I ran the test cleaning and alignment and my

print is fine except that everything is obscured. What I forget? Thank you very much!


Hi CherylBean,


(1) what a filled cartridge or a new cartridge?
(2) who is the operating system installed on your computer?
(3) did you change on your computer recently?

This usually occurs because of three reasons-

(a) if cartridge is defective.
(b) the ink and toner levels are not suitable.
(c) If fuser on the printer is broken.

You can try to remove the cartridge and the seat of again.

Method 1-

You need to check the ink and toner levels cartridge.
To do this, you must refer to the article mentioned below.

Note: you can use the link mentioned above just for reference, if it does not apply to your operating system.

Method 2-


You should post your question in the forums of HP support and contact HP support for help.
To do this, you can check the below link- - HP support forums. - Support HP

In addition, you can see the article mentioned below that addresses a similar issue-

Note: the printer described in the article mentioned above is of a different model. But it applies to your printer as well.


Hope this helps!

Tags: Windows

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