Problem: My computer hangs and does not restart after the installation of MS Update KB2479628.

Tuesday February 11 I turned my hp Compaq nx7300 off I saw that she was installing updates I thought that nothing of what I had set to automatic updates. On Wedndesday that I have tried to re - turn on my laptop it installed updates. I got a black screen with white writing. The laptop then ran restoration of boot, but he was not able to repair itself and turns off. I tried to turn it back on a few times that I was in total disbelief that a MS Update would do this to my computer, it still does not.

I tried to start the computer in safe mode, but it does not work.

I tried to do a system restore but evertime I tried it there was an error, I tried all eight restore points but all back "an unspecified error occurred during system 0x800700b7 restore.

"In restoration of start I clicked on ' view diagnostic and repair details" it said all tests have been performed with success, but at the bottom it says ' root cause found - boot critical file D:\Windows\system32\ntkrnlpa.exe is corrupt.

I had to reinstall windows 7 pro three times so far and have now developed to the point that it is KB2479628 update of MS that is causing the problem. I the have not installed this time and have had updates to the manual

What can I do about this problem, I spent at least 20 hours on this problem now, and looking for the many other forum of people seem to have similar problems. I'm worried that KB2479628 will settle by accident when I want to install some other updates?

My computer laptop originally had Vista Business top but has been upgraded to Windows 7 32 bit, clean install, I use Microsoft Security Essentials, I've never had installed norton or macafee.

Thank you very much for all your time and your help is greatly appreciated, I'm sure I'll be at the time when SP1 is available.

Until then your your :-)

Tags: Windows

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