Problem of black screen of Acer V5 - 572 g

My acer laptop start go blackscreen right after I turned it

first of all, the acer logo with a few small balls circulating can be seen

but after that, the screen went black and showing only the mouse pointer

I tried to turn on or to turn off several times but nothing hapenned, the same questions keep arising

any suggestion on what I should do?

Hello..

I suggest you check this problem by performing a power reset.

To perform a reset of the diet:

  1. Unplug the power adapter for your laptop.
  2. Turn the laptop to remove the battery. Turn the computer over and open it.
  3. Press and hold power for 30 seconds, and then release the power button.
  4. Turn the laptop and replace the battery.
  5. Drag to the locking position locking tab.
  6. Turn the laptop again and plug in your power adapter.
  7. Turn on your laptop.

Tags: Acer Laptops

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