Problem of built-in webcam. He says always "not connected".

Hi, I bought a new Sony Vaio VPCCA series and when I got it, the webcam was working fine and then I started to use it with facebook videocall and it was fine, but the next day when I went to use it again, it said no camera not connected. My friend already looked and found that there is an unknown device that has been incorrectly installed then it uninstalled and then relaunch the software for the webcam. But then the next day it happened again, now the problem is that whenever I have uninstall so-called usb device that was not properly installed and executed the quiet software of webcam reboot the computer, it does everywhere again. The thing is restarting the laptop each time it will say "software device driver is not properly installed" and is I click on it it says is a USB device when there is no USB device connected to the laptop? So how could he say that? Please help me, this problem has been bothers me everyday and I really need the webcam, which was one of the reasons why I bought this laptop. Help, please!

Hello

1. what operating system do you use?

2 did you change on your computer?

If you use windows7, I suggest you to follow the links and check out them.

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

What to do when a device is not installed correctly

http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

I also suggest you to contact the center of support of sonny and check.

http://eSupport.Sony.com/Perl/select-System.pl?PRODTYPE=1, 24,26,66,9,70,5,72

Tags: Windows

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