Problem of C50-A-19 t satellite with TOSHIBA Recovery Media Creator

When I try to do recovery dvd with TOSHIBA Recovery Media Creator burning fails.

I have the Satellite C50-A-19 t with TSSTcorpCDDVDW_SU-208DB_T cd/dvd-rw unit.

During combustion process, I get an error saying it is impossible read the file D:\ZZImages\ZZImages\install29.swm (file .swm in error change with different attempts).

I selected the option to verify the dvd after burning.

I tried several times: I try to make one dvd (requires 3 DVDs for a full recovery).
I try 2 times with verbatim dvd + are trying the fist failed, the second succeeded with the same kind of support.
I try to numb DVDs. 2. for two times with dvd - r and dvd + r support and it has not yet.

On the windows error reporting, I find this error:

and this alert:

+ Updated Firmware ODD problems with Toshiba Recovery CD Creator +.

I see this solution to update firmware for different models of units of cd/dvd-rw

http://APS2.toshiba-tro.de/KB0/TSB9C02RP0000R01.htm

but not on the model I have.

I have:

TOSHIBA Recovery Media Creator version: 3.1.02.55065006
Windows 8.1 x 64.

Is there a solution?
is a known problem?

Thank you

Elena

> I don't have a free USB key to test the usb mode.
I recommend you to buy a separate USB memory key and to create the eventual recovery USB flash memory support.

Please also check this other procedure described in this HowTO from Toshiba
[How to create a recovery media USB flash drive to the valorisation of the ISO images - or (DVD) discs | http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm]

Comments are greatly appreciated

Tags: Toshiba

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