Problem of fingerprints

Similar Questions

• Portege R700 - problem with fingerprints to connect on Win7

  I have problems with my new Portege R700 with fingerprint reader to log on Win 7 acount.

  I have digital fingerprints installation to the system via the Toshiba fingerprint utility. Several times I can wake up the Portege of sleep or turn it on, fingerprints from the BIOS is accepted, after which appears logon screen in Win7 and in some cases, I'm able to connect automatically to this account. In some cases just system is pending, it is not possible to login with the password. I restart phone, sometimes more than once.

  You can help someone? I have already several times removed, Setup still traces of fingers, I updated the utility and the new driver fingerprint - nothing does not.

  Hello Vava

  Are you using the original recovery image Toshiba (operating system) that you got with your laptop?

• HP Envy 13 d008na: problems of fingerprint - HP Envy 13-d008na reader

  Hello

  I recently bought a laptop from HP Envy 13-d008na. It works well; However, I now encountered a problem with the fingerprint sensor. Hello Windows and HP SimplePass worked brilliantly so far - I've used them frequently to log into my laptop, as well as online accounts.

  For the first time, my fingerprint was not recognized and I tried several times before finally shrugging it off and connect with my password. However, it was when the fingerprint reader has first 'broken' and has not worked since.

  When I discovered this, naturally I removed my footprint of the system and tried to sign up again. I succumbed this making, like the HP SimplePass software gets only 45% trying to register my fingerprints! I feel like this may be a hardware problem - of course, there is no physical evidence of damage, but my experience with the problems of this kind, my best guess is that the fingerprint reader is defective and it should reset.

  

  The player flashes always white on an application for entry, red when the shot is not valid and still going from red to white when I move my finger on it, in a way that was "successful", before it stopped working.

  I tried everything I can think of. Completely removed and resettled biometric drivers and software from the HP support page, registered/player replaced all fingerprints and even tried using older versions of SimplePass to try to solve this problem.

  The warranty is still valid of course (I only had the laptop for a few weeks!), but it would be great if there was a solution which avoids me having to go through the hassle to send it off for repairs!

  Thank you - if you need more info please do not hesitate to ask!

  Kyran Hill

  [email protected]

  Hello @kirrri,

  Welcome to the HP Forums!

  I read your message and understand that the fingerprint reader no longer works on your HP Envy 13 d008na. I appreciate the detail you have included in your message. I see you have done some troubleshooting yourself some of the steps in the document can seem you repetitive, but to achieve the resolution that I would recommend that they are executed in the order.

  First, follow the instructions contained in this document.

  The laptops HP ENVY - Fingerprint function stops working after system reset is performed

  Then, perform a hard reset. If the problem is still not resolved, follow this document: HP Notebook PC - troubleshooting of a fingerprint reader (I know that the document is for windows 8; most of the steps are exactly the same)

  Thank you.

  If this post helped you, feel free to click on the thumbs up!

• Problems with fingerprints in Windows 7 and HP 8510

  I have 8510 HP with windows 7 ultimate x 64. Thanks to differentiate clear installation... I did all the steps, but it keeps saying that my sensor is not detected! I installed the drivers for the sensor, but windows has also updated the driver as well! under Device Manager, it also indicates the sensor ready to employment (biometric devices - AuthenTec Inc. AES2501A). Please tell me if there is anything I can do to solve this problem.

  [Topic has been replaced by more understandable]

  Uninstall again pilot fingerprinting and the software with the same method as you have used before.

  Download and install the software that is made for your model and posted below:

  HP ProtectTools Security Manager Suite here

  Inside this package, there is fingerprint driver and software - Credential Manager.

  I bought your model last days so I'll test it for sure on mine is DigitalPersona working on it well or not.

• dv2762tx-> problems with fingerprints and the mouse wheel.

  Hello

  use a computer hp pavilion dv2762tx laptop and my fingerprint sensor digital and my mouse used work.pls help me with this wheel.

  [Topic has been edited to clear]

  It seems that you have not installed drivers for touchpad too. Download and install:

  ALPS TouchPad driver here

  All Vista driver s for your model, you can find here.

• 4540 proBook s (H6D81ES #ABF): problem of fingerprints

  4540 proBook s (H6D81ES #ABF) 10 64-bit Windows

  Hello, first of all I want to know whether or not that thing in the picture is the fingerprint. If yes why I see something biometric on Device Manager or the BIOS even after I installed the validity sensor driver and chipset one.

  Also I don't have Windows Hello after setting the PIN too.

  

  @Wajdikh

  Wajdikh wrote:
  

  4540 proBook s (H6D81ES #ABF) 10 64-bit Windows

  Hello, first of all I want to know whether or not that thing in the picture is the fingerprint. If yes why I see something biometric on Device Manager or the BIOS even after I installed the validity sensor driver and chipset one.

  Also I don't have Windows Hello after setting the PIN too.

  

  4540 s laptop HP ProBook

  The fingerprint reader is an optional component of your laptop.

  The image you posted shows the Notepad in the image doesn't have a fingerprint reader; small empty coverage shows where the player would be installed.

  Identify components

  Specifications

  How to add a PIN to your account in Windows 10

  Assign a PIN to use with Windows 10 login is no by-itself provide Windows Hello facial or fingerprint login - Windows Hello requires a device to use: 'properly' (high quality) camera, fingerprint reader

  Learn more about Windows Hello and put in place

  What is Windows Hello?

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• Problem with fingerprint drivers

  Hello

  I have HP HDX x 16-1010EA, I reinstalled vista and now I can't find the right driver for my fingerprint reader. I have installation first AuthenTec Inc. fingerprint sensor Driver for Vista Home Premium 64-bit and after that Bioscrypt VeriSoft Access Manager of hp support, but it still not work. That's happened? What should I do? Please help me...

  HP HDX x 16 1010EA Windows Vista Edition Home Premium 64-bit
  Intel (r) Core (TM) 2 Duo CPU P8400 @ 2, 26 GHz 4 GB RAM

  Hello m0nkata,

  It does not work is because you need...

  Validity fingerprint sensor driver
  SP41660
  [ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41660.exe]

  not the authentec..

  and If the Bioscrypt VeriSoft Access Manager does not work ... Try

  DigitalPersona Fingerprint Software for Microsoft Windows Vista (64-bit)
  SP40216
  [ftp://ftp.hp.com/pub/softpaq/sp40001-40500/sp40216.exe]

  I hope this works for you...

• Problems with fingerprints on T60?

  
  

  You must download and install fingerprint software to use the fingerprint reader. The Client Security Solution software is not required to use the fingerprint reader. I don't know that the tab will be activated as soon as the fingerprint software is installed. You can also use the system update to download/install the fingerprint software and other software for your computer.

  You can also toggle the fingerprint reader in the BIOS. When you turn on the computer and you see the Thinkpad logo, you can press F1 to access the BIOS and check if the fingerprint reader is disabled or not.

• Tecra S4 has some problems on Vista

  I have improved my S4 of December 2006 with Vista a few months ago (via modus-link, for free), I like the look, but have still some problems... are they known?

  Using IE7 with more then 7 tabs open, especially those who use Outlook 2003 at the same time, I often get total do crash... no task manager and so forth can be opened, HD works strongly, but carefully to close some tabs in Internet Explorer using "Alt + F4" the machine begins to speak with me again.

  Another problem: the fingerprint sensor. It worked fine with XP and both Firefox or IE to remember passwords. He recognized by typing in a password field and asked to record with fingerprints. You use Vista, it gets updated each time when a new update Firefox is available f.e... but it does not work.

  last but not least: no drivers for Photo/video of entry available six months after the official start (esp. Canon N650U Scanner and grabbeeX + Video grabber, the old drivers for XP often do its job, but sometimes causes bluescreens.)

  Beside the Scanner-video-drivers, everything is up to date, Microsoft Windows and Office and recommend Toshiba for Vista drivers.

  An idea for a workaround?
  Thanks, Olli23

  Problem initially seems to be the Alps Touchpad.

  Post edited by: olli23

  > Using IE7 with 7 tabs open, especially those who use Outlook 2003 at the same time, I often get a total don't crash... no task manager and so forth can be opened, HD works strongly, but carefully to close some tabs in Internet Explorer using "Alt + F4" the machine begins to speak with me again.

  In my eyes there s nothing unusual. I imagine that the CPU and the network run with high performance while using 7 tabs IE7 (7 sites).
  This can lead to a few intermissions.
  In addition, I would recommend Vista to the latest status update!

  With regard to the issue of fingerprints and firefox:
  According to your description of the update for firefox made mistakes when performing updates
  Maybe the registry keys are corrupt
  I recommend you to remove the software of fingerprint.
  Then, restart the laptop and also erase the registry with freeware called CCleaner.
  Then run all updates of Firefox.
  After firefox update to restart the laptop and reinstall the fingerprint software.
  Either way... you can turn off the automatically updated to firefox!

  Regarding the graphics driver Vista;
  It seems that the Tecra S4 was delivered with an nVidia graphics card.
  Check the Web sites of third-party 3rd as www.omegadriver.net and www.laptopvideo2go.com for a Vista driver!

  Best regards

• Qosmio X 300 - cannot save a fingerprint on Vista Ultimate

  Hello I recently purchase a Qosmio X 300 and upgrade to Windows Vista Ultimate Edition
  I downloaded all the drivers, but I have problem with fingerprint sensor.

  This is the popup message when I am trying to save a finger.

  Error: could not open the sensor

  Pqx32e Qosmio X 300

  Hello

  I'm not very well why this error message is displayed, but I recommend to reinstall the Fingerprint Software that you can find on the European driver Toshiba m page.

  PS: What * X 300 - xxx * do you have exactly?

  I ask because NOT all X 300 would support the fingerprint and NOT ALL X 300 are equipped with a fingerprint sensor.

• Satellite A105-S4014 and fingerpint problem

  Hello!

  I have Satellite A105-S4014 (PSAA8U-O2200U) with Vista Ultimate and there is a problem of fingerprint reader. When I try to register my fingerprints (UPEK) using Protector Suite 5.8.0 program hangs for a while and then displays an error message: an internal error has occurred (rpnpipe:rpnpipe: No. - svr (00000001fusserver)).

  For the fingerprint reader does not work.
  I did a little research, tried the latest drivers and soft - nothing helped.
  I also in the BIOS disabled TPM (I can't change) and I have a feeling that it is connected with my fingerprint reader problem (correct me if I'm wrong).

  I upgraded my BIOS to 6.0 before this problem. Then I found on a forum for decommissioning of the BIOS to enable the TPM. So I downgraded to 5.1. Nothing works. Also I know that some manufacturers provide a BIOS setting that hides the TPM by default module.

  Can someone help me to enable TPM in the BIOS or better give advice to get the fingerprint reader working?

  Hello

  Your ad is a little confusing, but I'll try to help you as much as I can.

  First, the Satellite A105-S4014 laptop belongs to the American TV series and was designed for the American market. Therefore all the drivers, tools or utilities must be downloaded from the page of the American pilot.
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_sc_modSel.jsp

  This page provides the Toshiba Fingerprint Utility for Windows Vista and XP. You must have version * 5.6.0 Build 322 published 08/12/2006 *.

  Remove your old application and perhaps not compatible and install this new v5.6.0 one.

  Good bye

• Fingerprint sensor satellite A100-912 does not correctly when the AC is connected

  I have problem with fingerprint sensor. It works fine on battery, on the current but it is impossible to connect with sensor there error message with yellow question mark of poor quality.

  Hello

  This sounds really weird. If the sensor works well in battery, then it might not be defective. Maybe just a software problem, perhaps with powersaving it s.

  I suggest that you can remove all traces of fingers, remove the software and also to recover your machine to test the problem persists after you perform this action. If so, you must bring the machine to a repair center for a checkup of material.

  See you soon

• Password entered with the fingerprints - HP protect tool/Password Manager

  Hi all!

  I use HP protect tools and Password Manager and password authentication Windows and fingerprint authentication. I have problems with fingerprint authentication.

  When I try to enter the password automatically with the activation of the footprint of the password is not entered. The password is entered if I click on the Password Manager icon select fill in the data of logon and authentication with my Windows password. It never came with my fingerprint authentication (even if I get a green check mark on the icon so nect I drag my fingerprints).

  I am administrator on my PC and have registered three fingers, I am trying to use for authentication. I'm really confused why Windows authentication, it works well, but the fingerprints does not have the password. I find no more errors that suggest the registration of fingerprints does not work.

  I already used the password on another HP Manager but I never had this problem. The password has been entered always automatically when I spent my finger.

  I use an EliteBook 8460p with Windows 7.

  Looking forward to your help!

  Kind regards

  Pheoebe

  This solved my problem!

  http://h30499.www3.HP.com/T5/notebook-HP-ProBook-EliteBook/can-t-make-the-fingerprint-scanner-log-me-in-8540w-EliteBook/TD-p/5576613

• Disabling BioExcess fingerprint reader?

  Lenovo V570 with Win7 Home.

  I registered two fingerprints to be used instead of a password. If I want to return to my password to connect, how stop or disable the fingerprint reader?

  Thanks for your suggestion. I now have a new problem. See this post:

  http://forums.Lenovo.com/T5/IdeaPad-Y-U-V-and-Z-series/BioExcess-problem-with-fingerprint-device/TD-...

• Wondows 8 - big battery drain and other problems

  The product name and number: for HP Pavilion dv6-6c30ez laptop

   

  Operating system: Windows 8 PRO 64 bit - updated since the original win 7 64 bit

   

  All changes to your system until the problem occurred: problem starts after the upgrade to Windows 8

   

  Error message (after upgrading to windows 8):

   

  1. I have problem with fingerprint reader - after startup on desktop always flashes, sometimes does not (installed windows 7 64 bit drivers because the drivers of windows 8 do not exist, here are the drivers for my NB)

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5218957&...

  2. my notebook have terrible battery life (3 hours... off wifi, turn off all the settings of all effect set to battery save etc) under windows 7 I 6.5 hours of battery life with same settings - I think my HW but need bios update it is more recent.

  I didn't play games only programming in Visual Studio and Eclipse.

  3. my driver for AMD radeon 7400 M Windows has stopped this device because device reported problems. (Code 43)

  But I installed all the readers of ATI etc, I m no newbie

  I hope you can help me find a solution to my problems eventually recommend some drivers.

   

  And finally I can't downgrade to windows 7 because I buy the upgrade to windows 8 and downgrade possible inst here.

   

   

   

  Just to note, a downgrade is still possible using the s system of "recovery disks (either made or purchased from HP system).

  Since there is no drivers Windows 8 available, so the system has not yet been certified for Windows 8 (not sure when or if this will be the case). Consult this HP site to get an idea of what to expect during the upgrade to Windows 8.

  Before installing anything, make sure that .NET Framework 3.5 is enabled. In Windows 8, it is disabled by default and it is necessary for some legacy programs work properly.

  Visit this site hosted by Microsoft to do this. During the installation of Windows 7 software, try to install this compatibility mode. It is possible to navigate to the executable file by opening, by selecting Properties, Compatibility tab, then selecting the compatibility mode. If the installer extracted the files to install, you need perform the step of compatibility from the extracted folder. By default, it is in the folder in c:\swsetup with the respective downloaded file folder (usually the name of the file).

  1. I have problem with fingerprint reader - after startup on desktop always flashes, sometimes does not (installed windows 7 64 bit drivers because the drivers of windows 8 do not exist, here are the drivers for my NB)

  You can try to install the driver validity sensor and SimplePass software. However, I will note that it does not on my laptop when I upgraded to Windows 8. This will more than likely need a driver of Windows 8 and software to get this working properly.

  2. my notebook have terrible battery life (3 hours... off wifi, turn off all the settings of all effect set to battery save etc) under windows 7 I 6.5 hours of battery life with same settings - I think my HW but need bios update it is more recent.

  If you go to Device Manager and expand the display drivers, you see one the card from AMD and Intel? I ask this as it appears that the system uses switchable graphics since it has downloads for both. If this is the case, graphics switchable currently do not work correctly in Windows 8 with Windows 7 drivers. That means that two video cards are running simultaneously, and it drains the battery very significantly faster than in Winidows 7. It also means that despite what all that may be present, the system will only display using the Intel card and run both drain the battery. Thus, graphically intensive programs may not work correctly because the less powerful GPU will be used primarily.

  If there are two graphics cards, which I think is the case, try disabling the AMD card in Device Manager (since it is not really used). It must ask the system to turn off the map and do not use it. It may just be me reading too much into it, but it seemed that the battery has lasted longer, when I disabled the AMD card and used the Intel card only on my laptop when I upgraded to Windows 8.

  3. my driver for AMD radeon 7400 M Windows has stopped this device because device reported problems. (Code 43)

  This link is what I found when searching for the site of AMD for Windows 8 mobility drivers. It is more of a generic rather than drivers verification tool
  http://goo.GL/YjFFZ

  I could find this former unofficial Preview of Windows 8 client driver.
  http://goo.GL/XvFWy

  The consumer preview release pilot isn't an official driver and the absence of an official driver of Windows 8 for the AMD 7400 m GPU may indicate that management in Windows 8 has been eliminated by AMD. You can try to send an email for verification because it's speculation at this point.

  If you do not have the recovery disks and don't have not ordered them, then the best option will be to order the recovery disks for back to Windows 7. Driver in Windows 8 architecture is different from what used to earlier versions of Windows, which means that some functions will not correctly work in Windows 8.

  I had the same problems with my laptop when I upgraded to Windows 8, but mine was not certified for Windows 8 and I do not expect it to be, because it is more than two years. I hope that this will be a different result for you in the end.