Problem of Launchpad
I have a problem on my screen of launchpad. Desktop screen interfered with launchpad screen as attached photo.
Please help me solve this problem
Hello
I'm sorry of what exactly is the problem here?
The screenshot looks like a normal, healthy dashboard...
Kind regards
Tags: Mac OS & System Software
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Remove the dashboard from the dock if you do not want it there. Then, go to your Applications folder, find the Launchpad and place it in the Dock to your desired location.
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Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
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Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
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Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
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Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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Problems like this are sometimes caused by files that should belong to you but are locked or have the wrong permissions. This procedure will check for these files. It makes no changes and is therefore not, in itself, a solution.
First, empty the trash, if possible.
Triple-click any where in the line below on this page to select, then copy the selected text in the Clipboard by pressing Control-C key combination:
find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) 2>&- | wc -l | pbcopy
Launch the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
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Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
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The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
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If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.
In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
Please do not post other types of diagnostic report - they are very long and rarely useful.
When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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EtreCheck version: 2.9.9 (260)
Report generated 2016-03-08 13:28:41
Download EtreCheck from https://etrecheck.com
Time 02:56
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Verify the signatures of Apple: enabled
Ignore the known failures of Apple: disabled
Hide tasks Apple: disabled
Problem: Computer is too slow
Description:
Long description to https://discussions.apple.com/message/29891737?ac_cid=tw123456#29891737
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com.Apple.talagent.plist [loading]
[ongoing] com.Apple.tccd.plist
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com.apple.universalaccessAuthWarn.plist [loading]
com.Apple.universalaccesscontrol.plist [loading]
[ongoing] com.Apple.universalaccessd.plist
com.Apple.unmountassistant.UserAgent.plist [loading]
[ongoing] com.Apple.usernoted.plist
com.Apple.warmd_agent.plist [loading]
com.Apple.webinspectord.plist [loading]
[ongoing] com.apple.wifi.WiFiAgent.plist
com.Apple.XPC.loginitemregisterd.plist [loading]
com.Apple.XPC.otherbsd.plist [loading]
[loading] org.openbsd.ssh - agent.plist
bootps.plist [no charge]
[ongoing] com.apple.AirPlayXPCHelper.plist
com.apple.AppleFileServer.plist [loading]
com.apple.AssetCacheLocatorService.plist [loading]
com.apple.CommCenterRootHelper.plist [loading]
com.apple.CoreRAID.plist [loading]
[ongoing] com.apple.CrashReporterSupportHelper.plist
com.apple.DesktopServicesHelper.plist [loading]
com.apple.DumpGPURestart.plist [loading]
com.apple.DumpPanic.plist [loading]
[ongoing] com.apple.FileCoordination.plist
com.apple.FileSyncAgent.sshd.plist [no charge] (2015-08-22) -no signature!
com.apple.FontWorker.plist [loading]
com.apple.GSSCred.plist [loading]
com.apple.GameController.gamecontrollerd.plist [loading]
com.apple.IFCStart.plist [loading]
com.apple.IOAccelMemoryInfoCollector.plist [loading]
com.apple.IOBluetoothUSBDFU.plist [loading]
[loading] com.apple.Kerberos.digest - service.plist
com.apple.Kerberos.kadmind.plist [loading]
com.apple.Kerberos.kcm.plist [loading]
[ongoing] com.apple.Kerberos.kdc.plist
com.apple.Kerberos.kpasswdd.plist [loading]
[ongoing] com.apple.KernelEventAgent.plist
[loading] com.apple.MRTd.plist (2015-08-22) -invalid signature!
com.apple.ManagedClient.cloudconfigurationd.plist [loading]
com.apple.ManagedClient.enroll.plist [loading]
com.apple.ManagedClient.plist [loading]
com.apple.ManagedClient.startup.plist [no charge]
[ongoing] com.apple.MobileFileIntegrity.plist
com.apple.NetBootClientStatus.plist [no charge]
com.apple.NetworkDiagnostics.plist [loading]
com.apple.NetworkLinkConditioner.plist [loading]
com.apple.NetworkSharing.plist [loading]
[ongoing] com.apple.ODSAgent.plist
com.apple.PCIELaneConfigTool.plist [loading]
com.apple.PasswordService.plist [no charge]
com.apple.RFBEventHelper.plist [loading]
com.apple.RemoteDesktop.PrivilegeProxy.plist [loading]
com.apple.ReportCrash.Root.plist [loading]
com.apple.ReportPanicService.plist [loading]
com.apple.SCHelper.plist [loading]
[ongoing] com.apple.SubmitDiagInfo.plist
[ongoing] com.apple.TMCacheDelete.plist
com.apple.TrustEvaluationAgent.system.plist [loading]
com.apple.UserEventAgent-[ongoing] System.plist
com.apple.UserNotificationCenter.plist [loading]
[ongoing] com.apple.WindowServer.plist
com.apple.WirelessRadioManagerd-[ongoing] osx.plist
com.Apple.afpfs_afpLoad.plist [loading]
com.Apple.afpfs_checkafp.plist [loading]
[loading] com.apple.airplaydiagnostics.server.mac.plist (2015-08-26) -/AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!
com.Apple.airport.wps.plist [loading]
[ongoing] com.Apple.airportd.plist
com.Apple.AKD.plist [loading]
com.Apple.Alf.agent.plist [loading]
com.Apple.appleseed.fbahelperd.plist [loading]
com.Apple.applessdstatistics.plist [loading]
[ongoing] com.Apple.APSD.plist
[ongoing] com.Apple.aslmanager.plist
com.Apple.atrun.plist [no charge]
[ongoing] com.Apple.audio.coreaudiod.plist
[ongoing] com.Apple.audio.systemsoundserverd.plist
com.Apple.auditd.plist [loading]
[ongoing] com.Apple.autofsd.plist
com.Apple.automountd.plist [loading]
com.Apple.avbdeviced.plist [loading]
com.Apple.awacsd.plist [loading]
[ongoing] com.Apple.awdd.plist
com.Apple.backupd-[ongoing] auto.plist
com.Apple.backupd.plist [loading]
[ongoing] com.Apple.blued.plist
com.apple.bluetoothReporter.plist [loading]
com.Apple.bluetoothaudiod.plist [loading]
com.Apple.bnepd.plist [loading]
com.Apple.BSD.dirhelper.plist [loading]
[ongoing] com.Apple.cache_delete.plist
[ongoing] com.Apple.cfprefsd.XPC.daemon.plist
[loading] com.apple.cloudfamilyrestrictionsd - mac.plist
com.apple.cmio.AVCAssistant.plist [loading]
com.apple.cmio.AppleCameraAssistant.plist [loading]
com.apple.cmio.IIDCVideoAssistant.plist [loading]
com.apple.cmio.VDCAssistant.plist [loading]
com.apple.cmio.iOSScreenCaptureAssistant.plist [loading]
com.Apple.colorsyncd.plist [loading]
com.Apple.comsat.plist [no charge]
[ongoing] com.Apple.configd.plist
[loading] com.apple.configureLocalKDC.plist (2015-08-22) -no signature!
com.Apple.corecaptured.plist [loading]
[ongoing] com.Apple.coreduetd.OSX.plist
[ongoing] com.Apple.CoreServices.AppleEvents.plist
com.Apple.CoreServices.appleid.Passwordcheck.plist [loading]
[ongoing] com.Apple.CoreServices.launchservicesd.plist
[ongoing] com.Apple.CoreServices.sharedfilelistd.plist
[ongoing] com.Apple.coreservicesd.plist
com.Apple.corestorage.corestoraged.plist [loading]
com.Apple.corestorage.corestoragehelperd.plist [loading]
[ongoing] com.Apple.coresymbolicationd.plist
com.Apple.csrutil.report.plist [loading]
[ongoing] com.Apple.ctkd.plist
[ongoing] com.apple.cvmsServ.plist
com.Apple.diagnostic.uuidpathd.plist [loading]
[ongoing] com.Apple.diagnosticd.plist
[ongoing] com.Apple.diskarbitrationd.plist
com.Apple.diskmanagementd.plist [loading]
com.Apple.diskmanagementstartup.plist [no charge]
com.Apple.displaypolicyd.plist [loading]
[ongoing] com.Apple.distnoted.XPC.daemon.plist
com.Apple.dnsextd.plist [no charge]
com.Apple.dpaudiothru.plist [loading]
com.Apple.DPD.plist [loading]
com.Apple.dspluginhelperd.plist [loading]
com.Apple.DVDPlayback.SetRegion.plist [loading]
com.Apple.dynamic_pager.plist [loading]
com.Apple.eapolcfg_auth.plist [loading]
com.Apple.eFax.plist [no charge] (2015-08-22) -no signature!
[loading] com.apple.efilogin - helper.plist
[loading] com.apple.emlog.plist (2015-08-22) -invalid signature!
com.Apple.Emond.aslmanager.plist [loading]
com.Apple.Emond.plist [loading]
com.Apple.EPPC.plist [loading]
com.Apple.familycontrols.plist [loading]
com.Apple.findmymac.plist [loading]
com.Apple.findmymacmessenger.plist [loading]
com.Apple.firmwaresyncd.plist [no charge]
com.Apple.fontd.plist [loading]
com.Apple.fontmover.plist [loading]
[ongoing] com.Apple.fseventsd.plist
[no charge] com.apple.ftp - proxy.plist
com.Apple.Getty.plist [no charge]
[loading] com.apple.gkreport.plist (2015-09-29) -no signature!
com.Apple.GSSD.plist [loading]
com.Apple.hdiejectd.plist [loading]
[ongoing] com.Apple.hidd.plist
com.Apple.hidfud.plist [loading]
[ongoing] com.Apple.icloud.findmydeviced.plist
[ongoing] com.Apple.iconservices.iconservicesagent.plist
[ongoing] com.Apple.iconservices.iconservicesd.plist
[ongoing] com.Apple.ifdreader.plist
com.Apple.installandsetup.systemmigrationd.plist [loading]
[ongoing] com.Apple.installd.plist
com.Apple.Installer.osmessagetracing.plist [loading]
com.Apple.kcproxy.plist [loading]
com.Apple.kdumpd.plist [no charge]
[ongoing] com.Apple.kextd.plist
com.Apple.kuncd.plist [loading]
com.Apple.locate.plist [no charge] (2015-08-22) -no signature!
[ongoing] com.Apple.locationd.plist
com.Apple.lockd.plist [loading]
com.Apple.logD.plist [failure]
[ongoing] com.Apple.logind.plist
com.apple.loginwindow.LFVTracer.plist [loading]
[ongoing] com.Apple.loginwindow.plist
com.Apple.logkextloadsd.plist [loading]
[ongoing] com.Apple.LSD.plist
[ongoing] com.apple.mDNSResponder.plist
com.apple.mDNSResponderHelper.plist [loading]
com.Apple.mbsystemadministration.plist [loading]
com.Apple.mbusertrampoline.plist [loading]
com.Apple.mdmclient.daemon.plist [loading]
com.Apple.mdmclient.daemon.runatboot.plist [no charge]
[ongoing] com.Apple.metadata.MDS.index.plist
[ongoing] com.Apple.metadata.MDS.plist
com.Apple.metadata.MDS.scan.plist [loading]
com.Apple.metadata.MDS.spindump.plist [loading]
com.Apple.MSRPC.echosvc.plist [no charge]
com.Apple.MSRPC.lsarpc.plist [loading]
com.Apple.MSRPC.mdssvc.plist [loading]
com.Apple.MSRPC.Netlogon.plist [loading]
com.Apple.MSRPC.Srvsvc.plist [loading]
com.Apple.MSRPC.Wkssvc.plist [loading]
com.Apple.mtmd.plist [loading]
com.Apple.mtmfs.plist [no charge]
[ongoing] com.Apple.nehelper.plist
com.Apple.nesessionmanager.plist [loading]
com.Apple.netauth.sys.auth.plist [loading]
com.Apple.netauth.sys.GUI.plist [loading]
[ongoing] com.Apple.netbiosd.plist
[ongoing] com.Apple.networkd.plist
[ongoing] com.Apple.networkd_privileged.plist
com.Apple.newsyslog.plist [loading]
com.Apple.nfsconf.plist [loading]
com.Apple.nfsd.plist [loading]
com.Apple.NIS.ypbind.plist [loading]
com.Apple.noticeboard.State.plist [loading]
[ongoing] com.Apple.notifyd.plist
[ongoing] com.Apple.nsurlsessiond.plist
com.Apple.nsurlstoraged.plist [loading]
[ongoing] com.Apple.ocspd.plist
com.Apple.odproxyd.plist [no charge]
[ongoing] com.Apple.opendirectoryd.plist
[loading] com.apple.periodic - daily.plist
[loading] com.apple.periodic - monthly.plist
[loading] com.apple.periodic - weekly.plist
com.Apple.pfctl.plist [loading]
com.Apple.PFD.plist [loading]
com.Apple.platform.ptmd.plist [loading]
[ongoing] com.Apple.powerd.plist
com.Apple.powerd.SWD.plist [loading]
com.Apple.preferences.TimeZone.AdminTool.plist [loading]
com.Apple.preferences.TimeZone.Auto.plist [loading]
com.Apple.printtool.daemon.plist [loading]
com.Apple.racoon.plist [loading]
com.Apple.remotepairtool.plist [loading]
[ongoing] com.Apple.revisiond.plist
com.Apple.rootless.init.plist [loading]
com.Apple.rpcbind.plist [loading]
[ongoing] com.Apple.sandboxd.plist
com.Apple.screensharing.plist [loading]
com.Apple.scsid.plist [loading]
[ongoing] com.Apple.secinitd.plist
com.apple.security.FDERecoveryAgent.plist [no charge]
com.Apple.Security.agent.login.plist [loading]
com.Apple.Security.authhost.plist [loading]
[ongoing] com.Apple.Security.syspolicy.plist
[ongoing] com.Apple.securityd.plist
[ongoing] com.Apple.securityd_service.plist
com.Apple.sessionlogoutd.plist [loading]
com.Apple.SMB.preferences.plist [loading]
com.Apple.smbd.plist [no charge]
com.Apple.softwareupdate_download_service.plist [loading]
com.Apple.softwareupdate_firstrun_tasks.plist [loading]
[ongoing] com.Apple.softwareupdated.plist
com.Apple.speech.speechsynthesisd.plist [loading]
[ongoing] com.Apple.spindump.plist
com.Apple.startupdiskhelper.plist [loading]
com.Apple.statd.notify.plist [loading]
com.Apple.storagekitd.plist [loading]
[ongoing] com.Apple.storeaccountd.daemon.plist
com.Apple.storeagent.daemon.plist [loading]
com.Apple.storeassetd.daemon.plist [loading]
com.Apple.storedownloadd.daemon.plist [loading]
com.Apple.storereceiptinstaller.plist [loading]
[ongoing] com.Apple.suhelperd.plist
[ongoing] com.Apple.symptomsd.plist
com.Apple.sysdiagnose.plist [loading]
[ongoing] com.Apple.syslogd.plist
[ongoing] com.Apple.sysmond.plist
com.Apple.system_installd.plist [loading]
com.Apple.systemkeychain.plist [loading]
com.Apple.SystemPreferences.Installer.plist [loading]
com.Apple.systemstats.analysis.plist [loading]
com.Apple.systemstats.daily.plist [loading]
[ongoing] com.Apple.systemstatsd.plist
[loading] com.apple.taskgated - helper.plist
[ongoing] com.Apple.taskgated.plist
[ongoing] com.Apple.tccd.System.plist
com.Apple.thermald.plist [loading]
com.Apple.trustd.plist [loading]
com.Apple.ucupdate.plist [loading]
com.Apple.uninstalld.plist [loading]
com.Apple.unmountassistant.sysagent.plist [loading]
com.apple.updateEFIDesktopPicture.plist [loading]
[ongoing] com.Apple.Usbd.plist
[ongoing] com.Apple.usbmuxd.plist
com.Apple.UUCP.plist [no charge]
[loading] com.apple.var - db-dslocal - backup.plist
com.Apple.vsdbutil.plist [loading]
[ongoing] com.Apple.warmd.plist
[ongoing] com.Apple.watchdogd.plist
[ongoing] com.Apple.wdhelper.plist
com.Apple.wifid.plist [loading]
[ongoing] com.Apple.wirelessproxd.plist
com.Apple.wwand.plist [loading]
[ongoing] com.Apple.XPC.SMD.plist
com.Apple.XPC.uscwoap.plist [loading]
com.Apple.Xsan.plist [no charge]
com.Apple.xsandaily.plist [no charge]
com.Apple.xscertadmin.plist [no charge]
[no charge] com.apple.xscertd - helper.plist
com.Apple.xscertd.plist [no charge]
com.vix.cron.plist [loading]
exec.plist [no charge]
finger.plist [no charge]
FTP.plist [no charge]
login.plist [no charge]
ntalk.plist [no charge]
org.Apache.httpd.plist [no charge] (2015-08-22) -no signature!
[no charge] org.cups.cups - lpd.plist
[loading] org.cups.cupsd.plist (2015-08-22) -invalid signature!
[no charge] org .net - snmp.snmpd.plist (2015-09-09) -no signature!
[operation] org.ntp.ntpd.plist (2015-08-22) -no signature!
org.openldap.slapd.plist [no charge]
org.Postfix.master.plist [loading]
[loading] org.postfix.newaliases.plist (2015-08-22) -no signature!
Shell.plist [no charge]
[loading] ssh.plist (2015-08-20) -no signature!
Telnet.plist [no charge]
TFTP.plist [no charge]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-01-29) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-09-04) [Support]
[loading] com.symantec.errorreporter - periodicagent.NFM.plist (2016-02-27) [Support]
[operation] com.symantec.uiagent.application.NFM.plist (2016-01-20) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2015-03-02) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2015-03-02) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-01-29) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-01-29) [Support]
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-09-04) [Support]
[loading] com.symantec.SymLUHelper.NFM.plist (2016-01-20) [Support]
[loading] com.symantec.UninstallerToolHelper.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.deepsight - extractor.NFM.plist (2016-01-20) [Support]
[loading] com.symantec.errorreporter - periodic.NFM.plist (2016-02-27) [Support]
[loading] com.symantec.liveupdate.daemon.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.nfm.wps.plist (2016-01-20) [Support]
[operation] com.symantec.sharedsettings.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.symdaemon.NFM.plist (2016-01-20) [Support]
[loading] com.teamviewer.Helper.plist (2015-03-02) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2015-03-02) [Support]
[loading] com.westerndigital.WD - SmartWare - install .plist (2013-12-09) [Support]
[failure] com.adobe.ARM. [...]. plist (2013-03-13) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2011-04-27) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Apple-CCS-20151115-210320 UNKNOWN (missing value)
Hidden BOINCManager Application (/ Applications/BOINCManager.app)
SymSecondaryLaunch UNKNOWN (missing value)
WDQuickView UNKNOWN (missing value)
[ongoing] com.apple.AccountPolicyHelper
[ongoing] com.apple.AddressBook.ContactsAccountsService
[ongoing] com.apple.AmbientDisplayAgent
[ongoing] com.apple.BKAgentService
[ongoing] com.apple.CloudPhotosConfiguration
[ongoing] com.apple.CodeSigningHelper
[ongoing] com.apple.DataDetectorsDynamicData
[loading] com.apple.DesktopServicesHelper.DF80CD70 - 017F-4B5D-SUMMER-40059B1515C4
com.apple.DictionaryServiceHelper [loading]
com.apple.FCiCloudPrefUpdater [loading]
com.apple.IASUtilities.IASCloudConfigHelper [loading]
[ongoing] com.apple.ImageCaptureExtension2.73312
[ongoing] com.apple.InputMethodKit.TextReplacementService
com.apple.Localization.SetDefaultsService [loading]
com.apple.MailServiceAgent [loading]
[ongoing] com.apple.PerformanceAnalysis.animationperfd
com.apple.SpeechRecognitionCore.brokerd [loading]
[ongoing] com.apple.ViewBridgeAuxiliary
com.Apple.accounts.DOM [loading]
com.apple.appkit.xpc.sandboxedServiceRunner [loading]
[ongoing] com.Apple.Authd
com.Apple.cmio.registerassistantservice [loading]
com.Apple.Facebook.XPC [loading]
[ongoing] com.Apple.GEOD
[loading] com.apple.gssd.DE000000-A086-0100-0000-000000000000
com.Apple.hiservices-[ongoing] xpcservice
[loading] com.apple.iBooksX - SecureUserDefaults
[ongoing] com.apple.iCloudHelper
[ongoing] com.apple.iTunesHelper.79392
[ongoing] com.apple.imdpersistence.IMDPersistenceAgent
com.apple.iokit.IOServiceAuthorizeAgent [loading]
com.Apple.IOKit.ioserviceauthorized [loading]
com.Apple.LinkedIn.XPC [loading]
[loading] com.apple.mdworker.32bit.01000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.32bit.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.lsb.02000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.02000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.03000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.00000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.01000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.03000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.05000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.06000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.07000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.08000000-0000-0000-0000-000000000000
com.apple.messages.BuddyPictureService [loading]
com.Apple.SBD [loading]
com.apple.security.XPCKeychainSandboxCheck [loading]
com.apple.security.XPCTimeStampingService [loading]
[loading] com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A8
[loading] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A8
com.apple.sharekit.EntitlementsHelper [loading]
com.Apple.SystemAdministration.writeconfig [loading]
com.Apple.tencentweibo.XPC [loading]
com.Apple.tonelibraryd [loading]
com.Apple.Twitter.XPC [loading]
com.Apple.weibo.XPC [loading]
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.AppleSpell
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000005.EtreCheck
com.HP.devicemonitor [failure]
edu.Berkeley.BOINC.109152 [loading]
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
Java applet: 1.0.1 (2013-02-01)
Default browser: 601 - SDK 10.11 (2016-01-20)
AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
Silverlight: 4.1.10329.0 (2013-07-25) [Support]
QuickTime Plugin: 7.7.3 (2016-01-20)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2013-02-01)
AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]
RL Secure Layer plugin: Unknown - SDK 10.5 (2015-11-25) [Support]
JavaAppletPlugin: Java 8 66 update build 17 (2015-11-29) check the version of
WebEx64: 1.0 - SDK 10.6 (2014-10-10) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
UploadManager: Unknown - SDK 10.5 (2015-11-25) [Support]
ContentManager: Unknown - SDK 10.5 (2015-11-25) [Support]
RocketEngine: Unknown - SDK 10.5 (2015-11-25) [Support]
AdBlock (2015-09-28)
Norton Antivirus (2016-02-27)
EcammAudioLoader: 1.0.3 - SDK 10.8 (2015-09-04) [Support]
CallRecorder: v2.5.16 - 10.8 SDK (2015-09-04) [Support]
Dual (2013-10-26) [Support]
Flash Player (2016-01-29) [Support]
Java (2015-11-29) [Support]
Perian (2011-07-23) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Korak: Disc size: 499,25 GB disc used: 366,14 GB
Destinations:
Rama1 [Local]
Total size: 333,40 GB
Total number of backups: 64
An older backup: 2015-06-05, 11:06
Last backup: 2016 - 03-08 at 12:47
Backup disk size: too small
Backup size GB 333,40 < (disc 366,14 GB X 3)
6% WindowServer
2% fontd
kernel_task 2%
0% NFMWps
0% SymDaemon
Top of page process of memory: ⓘ
1.10 GB kernel_task
NFMWps 426 MB
SymDaemon 344 MB
262 MB mdworker (13)
213 MB mds_stores
10.00 GB of free RAM
5.91 used GB RAM (3.89 GB being cached)
Used Swap 0 B
March 8, 2016, 09:59:45 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-095945_[redacted].crash
/ Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
8 March 2016, 09:57:45 self test - passed
March 8, 2016, 09:03:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-090353_[redacted].cpu_reso urce.diag [details]
March 8, 2016, 08:30:21 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-083021_[redacted].crash
March 7, 2016, 18:30:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-183053_[redacted].cpu_reso urce.diag [details]
March 7, 2016, 08:24:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-082454_[redacted].crash
March 7, 2016, 06:44 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-064400_[redacted].crash
March 6, 2016, 17:18:42 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-171842_[redacted].crash
March 6, 2016, 16:02:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-160254_[redacted].cpu_reso urce.diag [details]
March 5, 2016, 20:17:20 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-201720_[redacted].cpu_reso urce.diag [details]
March 5, 2016, 15:21:28 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-152128_[redacted].cpu_reso urce.diag [details]
1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.
Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.
2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.
There are ways to back up a computer that is not fully functional. Ask if you need advice.
3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.
You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.
In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.
However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.
4. here is a general summary of what you need to do, if you decide to go forward:
☞ Copy text from a particular web page (not this one) to the Clipboard.
☞ Paste into the window to another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Stick the results, which will be copied automatically, in a response on this page.
These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.
5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.
You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.
6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.
7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.
8. start the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.
9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.
If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.
If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.
10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:
Test started
Part 1 of 4 done at: … sec … Part 4 of 4 done at: … sec
The test results are on the Clipboard.
Please close this window.
The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.
Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.
In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.
11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.
At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.
If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.
12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.
14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.
15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.
-
I'm having problems after the restart with docking station, applications, etc.
OS X: 10.11.3
Mac Pro 2010 2 x 2, 66 GHz 6-Core
Graphics NVIDIA Quadro 4000 card
24 GB Ram
50 GB of free memory
4 additional hard disks
Hello community,
I have a strange problem, after the mac is restarted, even when I decide not to join his joined apps a former State of the saved request. I can't make changes to the dock, after restart it restores an old state. When I try to import or save something in any application you see normally last modified files, yet his watch an old state. When I try to delete files that I always put my password, it's new. Im confused, I'm a long-time os x user since 1999 has never had this kind of problems.
Help, please.
Lars
Please, back up all data before proceeding.
This procedure will unlock all your user (not system files) files and reset their ownership, permissions and default access controls. If you have voluntarily set special values for these attributes on any of your files, they will be be restored. In this case, either stop there, or be ready to recreate the settings if necessary. Do that after checking these settings that did not cause the problem. If none of that is meaningful to you, you need not worry about this, but do not follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to step 2.
Triple-click anywhere in the next line to this page to select this option:
sudo find ~ $TMPDIR.. -exec chflags -h nosappnd,noschg,nosunlnk,nouappnd,nouchg {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-Copy the selected text in the Clipboard by pressing Control-C key combination.
Launch the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste in the Terminal window by pressing Command + V. I tried these instructions only with the Safari browser. If you use another browser, you may need to press the return key after pasting.
You will be asked your password of connection that are not displayed when you type. Type carefully, and then press return. You can get a warning to be careful. If you do not have a password, you will need to configure one before you can run the command. If you see a message that your user name "is not in the sudoers file", then you have not logged as an administrator.
The command may take several minutes to run, depending on the number of files you have. Wait for a new line ending with a dollar sign ($) to appear, and then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with the phase 1, if you prefer not to consider, or if this does not resolve the problem.
Start in recovery mode. You may be prompted to select a language, then the OS X Utilities appears.
If you use FileVault 2, select disk utility, then select the icon for the volume FileVault startup ("Macintosh HD", unless you have given it a different name.) It will be nested under another icon of the disc. Click the Open button in the toolbar and enter your login password when you are prompted. Then quit disk utility must be returned to the main screen.
Select
Utilities ▹ Terminal
in the menu bar. It will open a Terminal window. In this window, type this:
resetp
Press the tab key. The partial order you entered will automatically end this:
resetpassword
Press return. Opens a window to reset the password. You do not need to reset a password.
Select your boot volume ("Macintosh HD", unless you have given it a different name) if not already selected.
Select your username in the menu option allows you to select the account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the reset button.
Select
▹ Restart
in the menu bar.
-
Cannot assign Launchpad and Mission Control to their default function keys
Given that I've updated my Mac Mini to 10.11.3 pressing F4 doesn't have to rely on the Launchpad. The same with Mission Control and F3. I tried to use Launchpad to this key in system preferences, but would not take the selection of key. Does anyone know a solution to this problem? I use an Apple Wireless (Bluetooth) keyboard.
What happens when you press these keys? What about other f keys? Is this always the case when you connect as a different user, for example, comments? You continue to experience this behavior when you start in Safe Mode? Have you tried to reset NVRAM and PRAM?
-
The problem with the file sharing by mail from the contextual menu in the Finder.
When I want to send a file by email from the Finder, I do a right-click on the file and choose 'Sharing'-> 'Mail '. I expect to see the new e-mail message with the attached to the message of failure.
But nothing happens and the Finder stop responding and I have to "Force quit" them.
My configuration:
MacBook Pro (retina, 13 inches, end of 2012), 2.5 GHz Intel Core i5, 8 GB 1600 MHz DDR3, HD 4000 1536 MB, version OS X El Capitan 10.11.3 graphics card
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
-
El Capitan - major computer problems since upgrade
Since the update of last week to the latest OS, I had issues with Wi Fi just disconnect while playing a show of long hours or only local Web sites, now tonight I have problems with Safari either does not open, crashing if I try anything at random
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).
Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, clear the search box, and then select
DIAGNOSIS AND diagnostic USE information reports ▹ user
(not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.
I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.
If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.
In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
Please do not post other types of diagnostic report - they are very long and rarely useful.
When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
-
Since the upgrade of the El Capitan 10.11.2, I can't reproduce or copy a photo. Or rather, I can get a copy or duplicate, but it cannot display in the preview. I get a message saying I don't have permission. Only the original opens in preview, not the copy. To view the copy, I am invited to go to file > Get Info > Permission but I can't see what to do: it already lists my name to read & write. Not the end of the world, as the problems, but it's annoying!
How do you get the double or the copy of the file of the photo library? You must use the file menu option ➙ export to get the original file or the modified file, depending on what you need:
If this method still doesn't allow you to use these files reset permissions on your home folder account as described by Linc Davis below which comes from his post in this topic: home folder reset permissions and error of the ACL
Reset the ownership/permissions and ACLs in the home folder
LINC Davis:
Back up all data before proceeding.
This procedure will unlock all your user (not system files) files and reset their ownership, permissions and default access controls. If you have intentionally set special values for these attributes on any of your files, they will be be restored. In this case, either stop there, or be ready to recreate the settings if necessary. Do that after checking these settings that did not cause the problem. If none of that is meaningful to you, you need not worry about this, but do not follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to step 2.
Triple-click anywhere in the next line to this page to select this option:
sudo find ~ $TMPDIR... - exec chflags h nouchg, nouappnd, noschg, nosappnd {} - exec chown () $UID h - exec chmod + rw {} + - exec chmod () n h ++ - type d - exec chmod h + x {} + 2 > & -.
By pressing the key combination command + Cto copy the selected text in the Clipboard.
Launch the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ ☞ In the Finder, select go ▹ utilities from the menu bar, or press Shift-command-Ukey combination. The application is in the folder that opens.
☞ Open LaunchPad. Click on utility, then Terminal in the grid of the icon.
Paste in the Terminal window by pressing command + V. I tested these instructions only with the Safari browser. If you use another browser, you may need to press the enter key after pasting.
You will be asked your password of connection that are not displayed when you type. Type carefully, and then press return. You can get a warning to be careful. If you do not have a password, you will need to configure one before you can run the command. If you see a message that your user name "is not in the sudoers file", then you have not logged as an administrator.
The command may take several minutes to run, depending on the number of files you have. Wait for a new line ending with a dollar sign ($) to appear, and then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with the phase 1, if you prefer not to consider, or if this does not resolve the problem.
Start in recovery mode. When The OS X utility appears, select
Utilities ▹ Terminal
in the menu bar. It will open a Terminal window. In this window, type this:
RES
Press the tab key. The partial order you entered will automatically end this:
ResetPassword
Press return. Opens a window to reset the password . You are not going to reset a password.
Select your boot volume ("Macintosh HD", unless you have given it a different name) if not already selected.
Select your username in the menu option allows you to select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ restart
-
Ethernet problem on wake since 10.11.2
Since I installed the latest (10.11.2) El Capitan refreshes, if my end 2013 27 "iMac wakes up, intermittently, the network does not work (browser cannot load a URL, Mail does not work, etc.). It is not just DNS as incoming IP addresses does not work either. The machine is connected by Ethernet, no wifi, and the wifi is turned off. The machine has a fixed IP address on my home network and don't use DHCP.
When the failure occurs, if I disconnect the Ethernet cable from the back of the Mac and reinsert immediately, networking features are restored. This machine has worked perfectly in this mode because I bought it in March of 2014; It is the first time I've seen this kind of problems when he wake up. I usually put to sleep using Cmd + Option + Eject or leave it to sleep alone. Intermittent failure in the morning seems to be independent of the way in which he fell asleep.
Anyone has any ideas I could try?
1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.
Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.
2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.
There are ways to back up a computer that is not fully functional. Ask if you need advice.
3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.
You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.
In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, so any person with the required competence can check what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this site of thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.
Another indication that the test is safe in this threadand this onecan be found, for example, where the comment in which I suggested it was recommended by one of the specialists of the communityApple, as explained here.
However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.
4. here is a general summary of what you need to do, if you decide to go forward:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window to another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Stick the results, which will be copied automatically, in a response on this page.
These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.
5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.
You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.
6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.
7 load the linked web page (the site "Pastebin.") The title of the page is 'Diagnostic Test'. Under the title is a text box, headed by three small icons. The right one represents a Clipboard. Click on this icon to select the text, then copy to the Clipboard of your computer by pressing Control-C key combination.
If the text is not highlighted when you click the icon, select it in triple - click anywhere inside the box. Do not select the whole page, just the text in the box.
8. start the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.
9. If you see an error message in the Terminal as "Syntax error" or "Event not found", enter
exec bash
and press return. Then paste the script again.
10. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.
If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.
If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.
11. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:
Test started
Part 1 of 4 done at: … sec … Part 4 of 4 done at: … sec
The test results are on the Clipboard.
Please close this window.
The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.
Wait for the final message "Please close this window" appears. If you don't see it in about 15 minutes, the test probably won't be all within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something. If you close the window of the Terminal, while the test is still running, the partial results will not be saved and you have to start over.
12. when the test is finished, or if you have stopped it because it was taking too long, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.
At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.
If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.
13. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but what're told you to do maybe not. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.
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Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the "Test of diagnosis" referenced), I reserve all rights except as provided in the terms of use agreement for the site of Apple support communities ("CSA"). ASC readers can copy for their personal use. The whole nor any part can be redistributed.
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