Problem of 'send file' destination Scan C5180

I don't know if this is the right forum, but I 'he's beginning here and someone can tell me if another court is more appropriate.

Background:  I have a laptop company I use to work from home.   I don't have administrative privileges on the laptop, so I can't install the center of HP solutions on it (I don't think).   I have my C5180 directly plugged into the laptop, and I can print correctly.

Problem:  Because I have no HP Solution Center on my laptop, to launch a scan, I have to start it from the device itself.  But only the display options are: Scan and reprint and scan to memory card

What I've tried so far:

  • I have connected the device to my PC and went to scan for... Installation program.
  • I added 'send file' to the Destinations of front panel and 'send file' now appear on the Panel.
  • I turned on the connection to my laptop and tried to scan with this destination.
    • Error message: No network connection, refer to the documentation of network
  • I cancelled and now the front panel Destination no longer display 'send file' option, even when I plug it in my PC.

My Questions:

  1. If it is directly connected to my laptop, why it cannot scan a file?
  2. Why won't the front panel additional Destinations?
  3. How can I make this work so that I can scan to a file on my laptop, without having to install the HP Solution Center (which I believe requires administrator privileges)

Hi Loretta,.

Destination analysis lists come from the computer, it is connected in real time. None of the destinations is stored on the printer. and the solution Center sends the scan destination list to the printer. So it switching from the PC to the laptop will not give you these options.

To scan, however, go to control panel and open Scanners and cameras. This should generally have a scanner for your printer icon. If you double-click it, it will open a wizard, that helps, you can scan your PC.

Go back for clarification.

Tags: HP Printers

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