problem on a 4-1260ef ultrabook

Hello

This days, someone give me a ultrabook to fix and I saw for the first time a problem... There is the problem of the person, a file deleted, probably not very hard... but there are worse things.

When I want to start, I hit esc and f9...
Same thing with f10 if I want to go into the bios...

And this work not only the first time after a long time shut Oo... When I reboot, it's over. I can't seem to access the bios or boot menu.

the firmware is the F.23

The stuff is under warranty, but the person purchased in a department store, I'm afraid they won't do anything because of the problem of the deleted file. It is very difficult to work on the device when this problem... I'm not sure of my diagnosis, that's why I explain here. But I tried to change an option in the bios menu, when I have access to it and nothing to do.

Thank you and sorry for the mistakes, I'm french.

I forgot something.

When I hit f1 or f2 that works properly, but not with the BIOS or boot menu.

Tags: Notebooks

Similar Questions

  • HP envy ultrabook 6-1070el problem with audio and HDD

    Hello

    I have a problem with my wanting to ultrabook 6-1070el running windows 8; I noticed that when food is attached, and the hard drive is written, speakers make a strange noise when I listen to something.

    This happens when the power is off, probably because the hard drive stops writing.

    Does anyone have an idea how I can solve this problem?

    Thanks in advance for the help,

    Alessandro

    allecaso2 wrote:

    Yes, I tried to move the power brick more away from the computer and the power supply is plugged into an outlet that is properly grounded, but the problem persists.

    However I thought to replace my hard drive with an ssd, so will increase the performance of the pc, and probably I'll solve the problem! Is the size of my hard drive 2.5 "inches, right?

    Hello again!

    There honestly not a lot to offer about the buzzing, other than what I proposed.  You are in warranty?  If so, you should let HP Support deal with the issue by giving them a call.  The number is 1-800-474-6836 if you are in the USA / Canada.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.

    I believe that almost all laptop hard drives are 2.5 "then Yes.  Make sure you update your BIOS (here's a link) before installing the SSD.  Also, take a look at this document.  It is the Guide Service and Maintenance of your laptop.  It will help you to disassemble the laptop.

    Have a great day.  Let me know if you have any other questions!

  • HP spectrum XT Ultrabook 13-2003tu you have any problem in the material?

    It is always closed, and I don't know why? I troubleshooting and can't find anything.

    And he also has this problem. How can I solve this problem?


     

    Hi MouseHunter,

    I understand that you have a problem with HP spectrum XT Ultrabook 13-2003tu. The best thing to do is a system restore. You can restore to the last time where he worked.

    http://support.HP.com/us-en/document/c01835735

    Here is a document on overheating. Overheating could cause the computer to stay close.

    http://support.HP.com/us-en/document/c01657439

    I hope this helps.

    Thank you.

  • 101 Kira - cooling performance messages fan speed

    I am the proud owner of a 101 Kira may 2014, but in the course of 3-4 months, I have known problems more and more with the cooling fan on the ultrabook operating at very high speed and being very noisy, even when there is no processor intensive applications that run on the device.

    I have received several messages saying that cooling perfomance of information system is available - but when I run the cooling tests tells me that is no problem?

    The device itself does not seem to be running hot or give any other indication that the fan must operate at such a rate to cool down the unit

    If anyone has experienced this problem with this model of ultrabook or have any tips on what I can do to stop what is happening? Is very distracting in a meeting when my laptop otherwise silent suddenly starts sounding like a rocket is ready to take off!

    Kind regards
    Graham.

    You could start the the Task Manager and in the process tab, you will find all background applications that would appeal to the CPU.
    Click the CPU column to display all the processes of loading the CPU.

    However, you can also try to change the option of cooling method that is available in Windows Advanced Power options.
    Go to control panel → power options.
    Click here on the power plan that is currently in use.
    Then click on advanced power options and access the cooling method.

    Here you can change it from active to passive.

    In addition, you can decrease the status of CPU max at 90-95%

  • W8 + characters card + code typo

    Pls see attached image: my card of characters not watch not the keystroke code fo the number of characters ('? ' for example, the code that is Alt + 63)

    Ok. We discovered OSK on the W7 to the 'ultrabook' HP, which has solved our problem. Pls note a ultrabook is not a top of the Tower; This we came to find out later and we are still discovering the differences. Once again thank you all.

    Fabio & Fabio Jr

    Brazil

  • HP envy 4 ultrabook heating problem

    I am facing heating problem with my new HP envy Ultrabook 4 when I used my laptop on the lap for 15 min or any surface. I am not happy with my Ultrabook, according to the specifications of HP Ultrabook has technology cool sense.

    msraju wrote:
    my position is the Sweden and the temperature is 10 to 15 degrees.and my room temperature between 15 and 25 degrees only.

    If this is the case, then you should not see questions like that.

    What are the CPU temperatures you saw?  I recommend a free utility called CoreTemp.

    What software utility you use to get the information of temperature.

    In the Netherlands, where I live, the temperature was on average overall about 15 degrees. My Envy17-3002ea ready to temp CPU (Intel Core i7) of 45 Dec C at idle.

  • 4 - 1035tx ultrabook envy: unable to connect to the internet (adapter problem)

    I tried to troubleshoot it, it shows me the following.

    Go to Device Manager, gave me the following.

    The main issue here is that, I would need cable/WiFi to download drivers, but it is not recognizing it. (Adapter that needs to be downloaded, but I can't, because I can't access the internet in the first place.)

    Here is the data.

    Standard VGA graphics card

    PCI\VEN_1002 & DEV_6840 & SUBSYS_1895103C & REV_00

    PCI\VEN_1002 & DEV_6840 & SUBSYS_1895103C

    PCI\VEN_1002 & DEV_6840 & CC_030000

    PCI\VEN_1002 & DEV_6840 & CC_0300

    Ethernet controller

    PCI\VEN_10EC & DEV_8168 & SUBSYS_1895103C & REV_0A

    PCI\VEN_10EC & DEV_8168 & SUBSYS_1895103C

    PCI\VEN_10EC & DEV_8168 & CC_020000

    PCI\VEN_10EC & DEV_8168 & CC_0200

    Intel (r) 7 series/C216 Chipset Family USB 3.0 eXtensible Host Controller Installation disk - 1E31

    PCI\VEN_8086 & DEV_1E31 & SUBSYS_1895103C & REV_04

    PCI\VEN_8086 & DEV_1E31 & SUBSYS_1895103C

    PCI\VEN_8086 & DEV_1E31 & CC_0C0330

    PCI\VEN_8086 & DEV_1E31 & CC_0C03

    Network controller

    PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C & REV_01

    PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C

    PCI\VEN_14E4 & DEV_4727 & CC_028000

    PCI\VEN_14E4 & DEV_4727 & CC_0280

    PCI device

    PCI\VEN_10EC & DEV_5289 & SUBSYS_1895103C & REV_01

    PCI\VEN_10EC & DEV_5289 & SUBSYS_1895103C

    PCI\VEN_10EC & DEV_5289 & CC_FF0000

    PCI\VEN_10EC & DEV_5289 & CC_FF00

    PCI Simple Communications controller

    PCI\VEN_8086 & DEV_1E3A & SUBSYS_1895103C & REV_04

    PCI\VEN_8086 & DEV_1E3A & SUBSYS_1895103C

    PCI\VEN_8086 & DEV_1E3A & CC_078000

    PCI\VEN_8086 & DEV_1E3A & CC_0780

    Unknown device

    ACP\HPQ0004

    * HPQ0004

    Hi @sai1234,

    Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    Thank you for posting. I read your post, and I understand that you need to install the wireless network card drivers and the network card. I wanted to help.

    Please download from http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-Ultrabook-4-1000/5269312/model/5272688 on a USB key. Then copy these drivers of the USB to your CRAVING Ultrabook 4-1035tx hard driver for installation.

    Let me know how it goes.

    To say thank you, click on the "thumbs-up". Accept the post as a solution, if your problem solved, so that other people have the same problem can see it.

    Kind regards

  • HP envy ultrabook 6-1070el beats audio problem

    Hello

    I am running Windows 8 Pro 64 - bit on my new desire ultrabook 6-1070el, and I noticed that sometimes when I'm listening to something, beats speakers make a strange sound, so I tried to uninstall the IDT audio driver and the problem stopped, but now I lower quality sound... I also tried to reinstall the driver downloaded from the official site of hp, but the problem persists...

    Any help would be greatly appreciated!

    Hello AlleCaso,

    Please take a look at this document, which provides troubleshooting steps to use the Recovery Manager to restore your software and drivers.

    Please let me know if this can help resolve your sound problems.

    Good luck!

  • HP ENVY Ultrabook 6-1106tx: USB - IF xHCI USB Host Controller problem

    Dear Sir

    I hope you will be fine. My name is Rana Imran and I use HP ENVY Ultrabook 6-1106tx with Windows 8.1.

    I think I have the USB - IF xHCI USB Host Controller driver problem. I send you pictures of the problem. Please solve this problem.

    Thank you

    Hello

    The first suggestion I want to do is to download and reinstall the switchable graphics driver on the following link as it lists a fix for WIDI.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114949-1&cc=us&DLC=en&LC=en&OS=4158&productOid=5317668&sw_lang=

    When reinstalling com [full, restart the laptop.]

    If you find that this did not correct the problem, try the download from Intel on the link below.

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=23861&lang=eng&ProdId=3227

    Kind regards

    DP - K

  • Battery HP Envy 4 Ultrabook problem

    I am facing battery problem I am getting backup 3 1\2 hours only. After battery is 100% charged I remove charing and help. I'm not happy with my Ultrabook battery backup, according to the specifications of HP Ultrabook has good battery backup.

    If you want to put a longer usage time of battery in power saving mode.

  • Problems with HP EliteBook Folio 9470 m Ultrabook

    Hello

    Well, in our society, we have 5 HP EliteBook Folio 9470 m ultrabooks. It started with one of them,

    symptoms:

    -after adequate power, it starts in place but not all applications start properly. For example, the habit of gadgets Google desktop popup

    -Some applications (chrome, IE, Outlook) do not work (you click on it and nothing happens in all)

    In a few days, the SAME problem happened second laptop of the same model. I'm looking forward to having more...

    The only way to get it in working order - system restore.

    There is no problem in the event log.

    I can find NO SOFTWARE support for this model. All the hp site says - "downloads for this product are not available through this Web site". I tried both, companies and sites of support at home.

    Please tell us what to do.

    Is the model number: H4P02EA #ABB

    Serial number of one of them: CNU311B167

    Thank you for your comments.

    In the meantime, I went the other way. I completely uninstalled HP Protection tools (and related software) and I can confirm that at the moment the 3 Folios contain many again, and it works well.

  • Dell XPS Ultrabook 12 has network using WIFI connection problem after upgrade to Windows 10

    I have a Dell laptop XPS Ultrabook 12 that worked fine on Windows 8.1. When Microsoft prompted me to sign up for upgrade to Windows 10, I hesitated, but finally, I signed up for it. In recent months, I have been asked several times upgraded to Windows 10 but I just ignored and delay the update as much as possible, because I need to work with the laptop and I can't afford to have problems after the upgrade.  To my horror, Microsoft forced an install of Windows 10 this morning without allowing me to delay and just after the upgrade, I can't connect to my existing network. I have therefore no access to the internet and I am currently typing this complaint using another PC. I noticed that the laptop can connect to the network automatically when I walk my router but the connection will last only a few minutes, and then he'd cut off. I tried to connect and the message I get is "unable to connect to this network. I checked with "ipconfig/all", wifi said media disconnected. I checked with the Dell support website and downloaded and installed a newer driver, but the problem persisted. Apparently the surf on the internet, this problem is faced with a number and any suggestions to fix do not work (after that I tried).

    Help, please.

    You should be able to go back to 8.1 for Windows by following the instructions here:

    https://www.YouTube.com/watch?v=2Y3uc2FWlK0&index=3&list=PL1RkaknDn7v-w5LEVIDvTCvmKZ_1_NcZz

  • Problems of WiFi HP ENVY TS Ultrabook 4-1118TU

    Hello

    I just bought a HP ENVY TS Ultrabook 4-1118TU.  Out of the box, I've connected to my Wi - fi and applied updates to Windows 8.

    Try to upgrade to Win 8.1 I experienced connection problems, loss of access to the Internet and get a "limited access" error on my network.  Eventually however I managed to finish the download and upgrade to Win 8.1.

    I always get problems connection by Wi - fi.  He connects very well, then abandon the connection.  Reconnection repeats the process.

    I tried all the solutions of common sense.  It is not Wi - fi or the location.  Other wi - fi devices work perfectly without connection problems.  I conclude that it is the Ultrabook, and by reading the tech forums, I see it seems to be a common fault with HP products.

    In light of the laptop is new, please suggest a solution.

    Thank you very much

    Simon

    Hello eplus9,

    Welcome to the HP Forums!

    I understand that the computer is experiencing difficulties wireless since the upgrade to Windows 8.1. I will do my best to help you!

    Since it occurred after an upgrade, the question is probably based on a conflict of driver. I suggest you reinstall the appropriate drivers for this computer. The best way to proceed is by using HP Support Assistant. Here is some information on how to do: download or update of software and drivers for HP computers

    If this does not resolve the problem, I encourage you to do a Windows 8 regenerate. This will restore the computer to Windows 8, so that clean it. Once you do this, you can restore the computer to Windows 8.1 and see if the problem is resolved. For more information, please refer to this Microsoft document: How to refresh, reset or restore your PC

    In my view, that this information will be able to solve the problem. Whatever it is, please post your results. Thanks for posting on the HP Forums. Have a great day!

    Mario

  • problem on Vaio ultrabook screen brightness adjustment

    just got a new ultrabook Vaoi and suddenly he missed the brightness of the display to Dim and I can't adjust any more either with the setting of the brightness of the screen power or press F6. With the key, the small light icon in the upper left corner of the screen and IT changes, but the screen does not work.

    I can't wait to get rid of this laptop! This has been the most exasperating computer that I have ever owned. It's been 2 years of frustration.

  • Ultrabook: problems of motherboard

    My laptop has a problem with the motherboard and the skrin is impossible turn on when the switch is turned on.
    I have a few questions in your opinion,

    1. what should I do with my problem? Either buy another laptop, simply change the motherboard or just repair the motherboard?

    2. If im just repair the motherboard, how long it will last?

    3. If I change the motherboard, it will last longer?

    Replace the laptop with a newer version.

Maybe you are looking for